Cancun Airport Roundtrip Transfer

Cancun, Mexico

To make the most of your vacation, be sure to book round trip airport transfers and save both time and money! Get to and from your hotel comfortably and with the minimum of fuss and stress. Skip those long airport lines and head straight to your greater Cancun area hotel!

You will be met at the airport and be taken directly to your hotel in the Cancun area. An English-speaking representative will greet you when you clear airport customs and your vacation can start!

Arrival Information - you must include the following flight and hotel details in the 'Special Requirements' box:

• Airline
• Flight Number
• Departing City
• Arrival City
• Arrival Time
• Hotel Name and Address

Departure Information - For your return journey, you will be met at your hotel and taken directly to the airport for your departure flight. At time of booking, you must advise the following information:

• Airline
• Flight Number
• Departing City
• Arrival City
• Departure Time
• Hotel Name and Address

Shuttle service is ONLY available from 8:00am to 8:00pm daily and includes transport between Cancun Airport and your hotel in both directions.

Transfers are available from Cancun Airport to the following locations:

• Cancun Hotel Zone

• Puerto Morelos
• Playa del Carmen
• Puerto Aventuras
• Tulum/Tulum-Akumal

USD $27.99

Review by: kaza	March 2012
Found it easy to locate the company providing the transfer, staff were friendly.

Review by: Deborah C	March 2012
Easy to find them at the airport. Quick transport to our hotel in the hotel zone. Friendly drivers. I would highly recommend them.

Review by: Peter T	March 2012
We've used this service several times now - it's quick, convenient and the vans are spacious, new and air conditioned. Highly recommend this to all other Cancun travelers.

Review by: ANNA K D	February 2012
Reliable, inexpensive and convinient. However, I was told I had to meet the representative at my hotel the day I arrived at 6pm to pick up my return voucher and that is very inconvenient. Additionally, the person did not show up. Otherwise, fine.

Review by: Jillian O	February 2012
amazing and very kind friendly service!!

Review by: Heloisa Helena Z	January 2012
ok but the driver drived like crazy and far too fast for a van... i was a litlle afraid

Review by: Igor I	January 2012
everything was fine. tips are somewhat strange for people that coming from Scandinavia, but i guess that's the way it is

Review by: Neanie	January 2012
Friendly drivers, but sadly this is a shared ride so you have to stop at other hotels on the way to yours. Reconfirming means nothing because You still have to wait about 30 minutes at the airport for your bus to arrive. Mexico has an amazing road system and next time I visit here I'll just grab a cab. You feel safe, they drive well and less time waiting around. Cheers Janeane from Auz

Review by: delimar554	December 2011
The transportation was excellent. The driver was very friendly and very punctual. The car was in excellent condition, very clean and comfortable.

Review by: Jeffrey W	December 2011
The check in process was easy and hassle free at the airport. The staff was welcoming and friendly. I would have given Best Day 5 stars however they had the incorrect information for my hotel and dropped me off at the wrong resort. Luckily, I was able to flag down the van before it left and after a few calls was able to get to my resort. The process took a lot longer than it should have if they had the right resort info. Make sure to double check the destination with the Best Day representative before getting on the van!

Review by: soxycat	October 2011
Top service both ways

Review by: Laura S	September 2011
A little chaotic at the airport on arrival buit transport itself both ways was clean, fast and very accommodating. Would use again.

Review by: Peter B	September 2011
We booked all of our activites before leaving for Cancun. We don't appreciate sales reps trying to sell us more. Also, since we didn't do our "formal" sit-down meeting with the sales rep, we called to book our return trip to the airport. Somehow, we were not scheduled for a pickup and ended up taking a taxi. Fortunately for us, Viator understood our problem and helped us after our return.

Review by: Steven L	September 2011
Very dependable, clean and friendly

Review by: Karen H	September 2011
Nothing special

Review by: Mallorie W	August 2011
Unfortunately, this entire set up was confusing. There was no one with a sign with our name like we were told. I had to approach a worker who then sent me to someone else who in turn sent me to another person. After about 15 minutes of confusion, they finally put me in contact with the correct person who directed us to our shuttle which we had to wait another 15 minutes for. So it took about 45 minutes for us to actually get into the shuttle we arranged for. Poor set up and service

Review by: Jeannine D	August 2011
Our plane came in late and Viator's rep. in Cancun, Best Day Travel, was right there waiting for us. They were right on time for the trip back as well. Excellent service. Would definitely book with Viator again.

Review by: GILLIAN S	August 2011
Not as good as last years transport,.....a little un organised at airport.

Review by: madeleine	August 2011
all was o.k..

Review by: Angela M	June 2011
Pickup was on time, everyhing was great.

Review by: MILAGROS D	June 2011
Our travel in Cancun was great no hassle in Airport transfers. As soon as we arrived the staff greeted us for pick up for our hotel. It was smooth sailing from there up to our roundtrip return to the airport. I would recommend Viator for any tours as well. 4.5

Review by: Shelly	June 2011
The description on Viator indicates "You will be met at the airport and be taken directly to you hotel in the Cancun area. An English-speaking representative will greet you when you clear airport customs and your vacation can start! _br/_ Well, unless you speak the language, as I do, I can assure you that once you step out of the airport, there will be hundred of individuals with different kinds of signs offering you transfer services. Not once did we see anything that would clearly indicate our ride. I had to ask several people and they would asked me with whom did I booked. It took a while, but we were able to clarify the confusion and see our names on the log book. We were assigned a "concierge" at the hotel that was going to confirm our departure transfer, but she never showed up. Luckily, the concierge service at our hotel was able to contact them directly and confirm our departure transfer. I've done bookings with Viator before (for Japan) and was so content with the results that I thought this trip was going to be the same, not so.

Review by: Juan Jose P	June 2011
Very good service.

Review by: gs56	May 2011
Our pick up and drop off were complicated by the fact that Viator had the wrong phone numbers for the company on their booking ticket. Fortunately when we did get a hold of them, they were extremely helpful

Review by: Melicia H	May 2011
I didn't like the fact that we had to sit through a presentation of activities in order to schedule a pick up for the airport!!!! Very disappointing. I'v used this company before when I travel to Jamaica. I've never had any problems when I'm in Jamaica.

Review by: THOMAS J	May 2011
Though the service was excellent (it usually is) I do believe you should tell the client what company will be handling the ground transportation. In my case I had to seek out who that was!.

Review by: Letonya J	May 2011
Transportation services was great. They where on time for pick up and drop off. The driver was friendly and courtesy. I always use this company for transport to amd from hotel everywhere we travel.

Review by: EDWARD J J	May 2011
Airport pickup was a bot confusing to connect with right van. Return from hotel to airport was excellent, ontime. Drivers were most courteous and professional. Happy to be a return Viator customer.

Review by: Melissa W	April 2011
Very easy to find and quick efficient friendly staff

Review by: RICHARD G	March 2011
On time very good both ways

Review by: IRA M	March 2011
were accosted by timeshare sales people because location of van was not clearly marked

Review by: Justin W	March 2011
Very badly organised, waited nearly 40 minutes to even depart the airport. Very slow, personally i think the company was quite average. Pick up was good though.

Review by: Fred	March 2011
Only issue we had was that we were not told that the tour company we were expecting to pick us up, E-Motion tours, was working with another company and we were actually being picked up by them. Once we figured that out everything went perfectly.

Review by: Barry J M	February 2011
Very professional service--we were able to make the changes in our itinerary with no problems

Review by: Peter T	February 2011
Well organised and quick transfer. Good value for money. Only down side was the staff trying to actively sell tours whilst organising a bus for our transfer.

Review by: Julia C	February 2011
Overall good experience. I booked this in my name yet when we got there it was under the only males name in the group? Sexist? Also the name I was given on my itinerary was not the name of the service that had us on our list making things briefly very confusing. Overall we made it to and from the airport with efficient, courteous service.

Review by: Carl W	February 2011
Great service, nice clean vans, very helpful and friendly personnel. the only missing ingredient was that we were told by the representative that there would be a sign with our names on it at the exit from the airport, held by personnel wearing blue pants and a white shirt. There was no sign, and we looked for Viator personnel but after searching among the many, representatives there, were directed to the Best Deals people who looked after us very well.

Review by: Walton J	February 2011
It was good to have a person to contact at the airport who would assist you, answer questions in your language, and get you to your hotel in a timely fashion. Making the proper contact to arrange the return trip was a bit more challenging, but everything worked out fine.

Review by: Maria Ines G	November 2010
Nice guys, great service.

Review by: Benjamin L	November 2010
Instructions for meeting at airport inaccurate - no-one waiting to meet the flight; had to find who represented the company listed in the arrivals hall. A 20 minute wait to get the shuttle.

Review by: Brian R	November 2010
The only reason this has not got five stars is that we had trouble finding them at the airport. If we had known the reps' uniforms, all would have been fine.

Review by: William G, United States of America	July 2010
Awesome!

Review by: Ed S, United States of America	June 2010
It was great having the service pick us up at our Cancun hotel. The ride was very comfortable.

Review by: Alesia S, United States of America	June 2010
Drivers were personable and made sure we were returned to the airport on-time.

Review by: Anonymous, United States of America	May 2010
The service was great and they were on time to meet me and my boyfriend. Extreamly nice and helpful.

Review by: Scott M, United States of America	May 2010
We took the shuttle from Cancun airport to Tulum (to the Dreams resort). It was a long ride, about 90 minutes, but the service was excellent, the driver was easy to find, extremely curteous and helpful, and it was definitely nice NOT dealing with the swarm of taxis and other drivers. So I would definitely recommend it. Also - we brought our car seats (4 year old, 1 year old) which was not necessary - if you call ahead and let them know, they can provide car seats for the shuttle.

Review by: Anonymous, United States of America	April 2010
The pick up was very reliable and on time.

Review by: Rafael R, United States of America	March 2010
Great!

Review by: Janet C, United States of America	March 2010
Tour representative was waiting for us as we walked out of the airport. Service was quick and professional.

Review by: Kathy G, United States of America	February 2010
As always Viator is terrific, in the Carribbean, Mexico and Europe.