Booked this package as it was cheaper at the time then booking through Eurostar. WIsh we had asked more questions of the person who met us at Kings Cross to give us our tickets. Also it is good to be on time as it took us a while to get through customs and security. We took advantage of the metro pass. However, we did not know that Gare Du Nord was under construction. So finding the correct metro line was a bit a tricky and not too many people spoke English. Also be advised that you have to pay to use the restrooms at Gare Du Nord upon returning and once checked in to our return to train to London the restrooms were free. Once we figured out the metro we had smooth sailing.
Review by: Gregory H, March 2018
Horrible experience. Had a day tour to Paris with Eurostar from London to Paris. Showed up early at the train station and Viator rep was late. Then Viator rep was missing one of my tickets. Viator rep was completely lost and had no idea what she was doing. With 5 minutes for gate to close, Viator rep simply said, I'm sorry we missed a ticket and there's nothing we can do. VERY unprofessional!! She didn't even try to solve the problem. Needless to say one of Viator's competitors was around and was able to provide us 2 free tickets to board the train. If it wasn't for this tour company, we would have missed the train and lost our money. Will NOT be booking through Viator again!!! Such a horrible experience and needless to say embarrassing to my spouse which was their anniversary gift.
Review by: Daniel M, March 2018
All in all it was great until we are told that we need to make sure we get on the 9:01 PM train from our guide and then realize that our guide gave us incorrect information and we needed to be on the earlier train. We had to pay 40 euros each of our tickets to make the change and when we tried to call the emergency number multiple times no one answered. The start of the trip was great but really felt like this travel agency did not follow through when we needed them.
Review by: Kevin C, October 2017
The train was not very well air-conditioned and due to a rail switch problem, we were stalled on the train for several hours.
Review by: Julie G, October 2017
We chose to see Paris without a tour guide because we wanted to roam around at leisure. It was so easy!!! Firstly, by joining a group to meet at Eurostar London we were guaranteed seats with like-minded travellers. The train was SO comfortable. We arrived at Gare du Nord and jumped on a hop on hop off bus there are 3 different routes immediately outside the station on arrival. Throughout the day we saw all the main sights for 33 euro bus ticket. It was WONDERFUL and stress free and we spent as long as we liked looking at the sights we chose not ones we didn't. Remember to take your passport and be prepared for security checks similar to man airports.
Review by: Wency, September 2017
A full day trip to Paris thru the euro tunnel._br/_ A lot of land marks to visit in Paris._br/_ Enjoyed the day_br/_ Highly recommended.
Review by: Syed Hassan A, September 2017
This provided an easy way to get from London to Paris in a short period of time.
Review by: rebecca.maait, September 2017
This tour was amazing!
Review by: Amy R, August 2017
Having these train tickets with an open schedule during the day was very convenient for our trip.We met in the morning to receive our train tickets and also received guidance on where to go, what to do, and how to get more information. Everything was easy and went smoothly, and our contact was kind and informative.
Review by: Crystal W, August 2017
The tube/bus day pass was a godsend! Definitely using Viator again in the future!
Review by: hilcroteau16, April 2017
The price was great compared to booking directly through Eurostar. I knocked off a star for the unclearness over where/when to meet (answer: in front of the Pain Quotidien in St Pancras station not before 6 am. There is no groups desk and the time they give is the early arrival not when it leaves)
Review by: lilanimegurl, February 2017
Much less expensive to go through Viator than through Eurostar direct. The metro pass ended up being quite helpful as well. Make sure to not be late the gates STRICTLY close 30 minutes prior to travel time. Our fault, but we ended up missing the train and had to pay 30 pounds per ticket to change to the following train. Make sure you're through the gate on time!
Review by: Louis B, December 2016
This was a great price to get to Paris. A good deal.
Review by: Serena K, October 2016
This was much cheaper than buying online, although I didn't look how much it was at the station, but this was also worth it for the all day Metro pass in Paris.
Review by: kymsoh, September 2016
We decided to do a Paris day trip from London at the last minute and it was cheaper to book the Viator tour than it was to pay the Eurostar fare, plus it included a Metro/bus day pass.
Review by: WengKi C, November 2015
Highly recommended. Had a wonderful day in Paris.
Review by: Edit K, October 2015
Very well planned ... We only used the ticket service but it was great. No issues at all._br/_ Highly recommend it .... And cheaper than Eurostar
Review by: Teresa Z, July 2015
Great trip for the price! The same train and less cost than booking through the actual train.
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