Our flight left at 6.30am, for some absurd reason we were picked up at 1:30am. This meant we were at Gatwick airport by 3am and had to wait for check in/bag drop to open. I understand needing 5 hour windows for travel through the day given traffic in London however thought that a bit more logic could be applied to early morning flights. A pick up at 3am would have been sufficient.
Review by: Brian G, November 2017
Driver arrived on time, drove safely on the motorway and we arrived safe and sound to Heathrow Airport.
Review by: Brian G, November 2017
Driver arrived on time specified for pickup, he drove safely on the motorway and we arrived safe and sound to Heathrow Airport.
Review by: Renan U, November 2017
Personal muy atento y profesional, te transportaran en autos tipo vans muy comodos. Te recojen en el hotel a la hora programada. Solo debes llamar un dia antes para confirmar. Muy seguro utilizar Viator para todos los tours
Review by: Samia I, November 2017
Driver was on time. Car was a Mercedes sedan and I was lucky enough to be the only one being picked up at that time, so I basically got a private transfer to Heathrow in 40 mins for 28!
Review by: Leesa, November 2017
I always use this company when getting transfers to and from the airport. This driver was on time, we had no problems getting to Heathrow, I will continue to use them.
Review by: Katarzyna S, November 2017
This tour was amazing!
Review by: Kelly S, November 2017
Our driver was friendly and was just a few minutes late due to traffic...however we arrived in plenty of time to the airport!!
Review by: Jacqueline T, October 2017
On time and courteous. Thank you!
Review by: Evangeline D, October 2017
Our driver arrived half an hour early and we were happy because we really wanted to be early at the airport. He is very courteous and answered our questions on London which made our trip to the airport enjoyable.
Review by: amytisi1, October 2017
I had SUCH a great experience with my ride from my hotel to Heathrow airport! My driver was right on time and since the location of the hotel I was staying at was at a busy intersection, he made sure he pulled on one of the roads that was a little quieter to make sure I could get in the car safely. I had a great conversation with my driver, too, which made getting through the heavy traffic in London a lot quicker! I arrived at the airport in plenty of time to get through security without a rush and was even able to get some lunch before my long travels back to the States. I am SO happy I booked with viator again and I will definitely use viator again for when I travel! Thank you, viator!
Review by: vem948, October 2017
Great.......came on time...good ride to airport.
Review by: Judy H, October 2017
convenient, efficient and on time. good option to take if you don't want to have to lug your luggages in the train or tube.
Review by: Airis C, October 2017
We had a red-eye flight, but our driver was on time, very funny, and even gave us a little story of the city foxes that we had encountered while driving through the city.
Review by: rasptrp, October 2017
Punctual and courteous.
Review by: Cheryl B, October 2017
Picked us up promptly and got us to airport in good time
Review by: Mary G, October 2017
The driver was waiting at the arrivals gate at Heathrow with my name visible on his board. We shared the van with 3 other people. The driver was helpful and friendly. It took at least an hour for transport to our hotel with drop off of the other people at there hotels and the traffic in London. Would definitely use this company again.
Review by: Dee, October 2017
City Transfers was a bust in all aspects. We were flying out of Gatwick Airport in England to Dublin, Ireland and our flight did not leave to 4:00 pm. They insisted that they had to pick us up from the hotel at 11:00 am as we were a shared ride. There was no other passengers for this ride and we arrived at the airport 4 hours before our flight which took away from seeing some other sites the morning of our departure.
Review by: Carol Rodarte Wilson, October 2017
The driver was on time but not too helpful with luggage.
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