The tour itself was good, but we actually received a very similar experience from the hop-on/hop-off double deck bus tours around town. The Changing of the Guard Ceremony was fun/interesting, but it's also very hectic and you better be able to walk fast to keep up with the tour leader and the marching guards. Wasn't a problem for us, but some older folks were definitely struggling._br/_ What was disappointing was our London Eye Upgrade! We thought by purchasing this upgrade, we would be given a ticket for the London Eye and actually taken to the location. Instead, we were given a voucher and left at Trafalgar Square to find our own way. Getting there wasn't a crisis, but it definitely took some walking and a tube ride. With the voucher, you still have to wait in line to purchase tickets at the London Eye and then wait in line again to ride the attraction. We were running a little short on time, so we returned the next day. To make things go more quickly, we upgraded our voucher to a Fast Track ticket, which had a much shorter line to purchase the ticket and we basically got right on the attraction (was a 12 pound upgrade per person).
Review by: Frank N, March 2018
Truly a fabulous tour and an extraordinary guide. Weve been to London many times and this tour made our latest visit really special. A real insiders view of the changing of the guard well always cherish
Review by: mpelmiller, March 2018
Once again our guide Sheila was fantastic. Thanks. If was not for her knowledge and taking us to the best sports to see the changing of the guard we would have missed out. Thanks again Shiela. Awesome job.
Review by: Angela M, March 2018
We got caught in traffic on our way to the tour. We did not realize how bad it was in London - add 15 to 20 minutes on top of what uber says time will be. We called the office to ask them to let the driver know we would be about 5 minutes late. The office informed us the bus had already left. They didn't offer any rebate or any other solutions of taking another tour at another time. I was very disappointed in Viator.
Review by: Cindy H, March 2018
Extremely knowledgeable tour guides. Witty not dry while explaining the sites. This makes things informative and interesting.
Review by: Georgia R, December 2017
This tour was amazing!
Review by: Jacqueline E, September 2017
Our tour guide was great, she was so nice, pleasant, great sense of humor and did a great job explaining everything. We saw Changing of the Horses, not the Guards. I hope this is still being done in London.
Review by: Cheryl E, September 2017
Great tour. Our guide was entertaining, funny and informative. We really enjoyed this tour.
Review by: LaToya B, August 2017
The tour was great. The guide was entertaining.
Review by: C D, August 2017
Usual tourist fare, but well done.
Review by: amelamud, June 2017
Guide was unprofessional, couldn't answer simple questions like why no changing guards
Review by: Dawn G, May 2017
The guide and bus driver were amazing. My dad needed extra help with his walker, and they were most accommodating to his needs! Your great staff is why we will book with you again. Thank you
Review by: Jody, April 2017
Our guide was wonderful,but we really did nothing that you could not do on your own for free. We met the bus at Victoria Station, went to the area of Westminster and got out, only had about 15minutes to walk around. After that the bus took us to the area of Buckingham Palace, where we got out and walked near the palace and took some pictures. Never did see the changing of the guard because it was not a day they change. That was all we did and we did the a.m. only and felt it was a total waste. The London Eye was nice but if you purchase with that option you do it on your own, and it can be done any day you wish. The only thing is you still have to wait in two lines with your voucher, one to get the ticket and than another, which is extremely long, to get on the eye itself.
Review by: Walid H, November 2016
I would preferred a walking tour . The guide was extremaly nice .
Review by: Donald K, September 2016
Provided us with a good overview of London. The guide was knowledgeable.
Review by: Peter Weise W, August 2016
The tour feels a bit random. Photo stops are too short to see anything.
Review by: Patricia R, August 2016
Excellent tour great view
Review by: Freddie L, August 2016
The guide has a wide knowledge in history, but watching the changing of guards was a bit chaotic, I presume just too many people in that area !
Review by: Joan G, August 2016
We did not see the changing of the Guard. It turned out that all we saw was the Horseguard. Marching in. This tour was disappointing overall.
Review by: Carol V, August 2016
I took the same trip two years ago, and it was much better. I mainly did it again so my mom could see the changing of the guard. Two years ago, our tour guide put us in a much better position to see it. This time, we couldn't even see it. I could have done a better job on my own. We saw very little this time compared to 2 years ago.
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