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Home > Los Angeles > Airport & Port Transfers > Los Angeles Departure Transfer: from Los Angeles Hotels
Los Angeles Departure Transfer: from Los Angeles Hotels
USD $17.00

Los Angeles Departure Transfer: from Los Angeles Hotels

Los Angeles, United States of America

Servicing: Beverly Hills, Downtown Los Angeles, Hollywood, Long Beach, San Pedro and Santa Monica.

Get to the airport efficiently and effectively - no waiting for cabs or spending a fortune on transfers.

This shared ride door-to-door ground transportation has been operating for over 25 years. Today, it is the premier shared ride provider in the United States. Each day, over 200,000 guests use this door-to-door service - that is almost seven million guests each year.

With a tradition of exceptional guest service, the strategy remains simple: to be the premier shared ride transportation company, by taking care of the guest better than anyone else.

USD $17.00
Traveler Reviews
Review by:   Douglas C,    April 2018 Review: 5 star rating: Highly Recommended
As usual a great service. Will book again next time.
 

Review by:   Rosemary L,    April 2018 Review: 1 star rating: I do not recommend this
Trip was rushed and we didn't realise that the quoted length of tour included picking up others from various hotels and dropping them off again at the end. This was very misleading. Once you take off another hour when we were dropped off at Fremont Street that didn't leave long to view the strip. Also, the only commentary the driver gave was to regail us with a story of when he was involved in a shoot out at a crossroads in Vegas - very re-assuring. As the coach had been filled to capacity this meant my husband had to be literally squashed in the middle of the back row and had no opportunity of taking photographs and I had to sit next to a stranger who had the window seat so again, I had no chance of taking photos. We only went down the strip once in one direction so I didn't even have the opportunity of possibly taking photos on the return journey. The driver drove like a maniac on the way back to the various hotels and used all the back service roads to avoid traffic but again, this meant lost photo opportunities. Very disappointing for the money paid.
 

Review by:   Violeta V,    February 2018 Review: 3 star rating: Worth doing
I purchased same voucher coming to LA from the airport and worked perfectly. Two days after for this transfer, the company charged me additional 24 dollars on the top of the money I paid for the voucher for the transfer. When I was booking my first voucher I called Viator and was confirmed that was the right voicher for the hotel I was staying. Not sure what happens between Viator and Super shuttle, but make sure you confirm with both and record when you speak with them, because this was a total hassel. Viator did return my money I paid for the voucher thou after I complained.
 

Review by:   Kyle P,    February 2018 Review: 5 star rating: Highly Recommended
Great service!
 

Review by:   Jean-Guy D,    January 2018 Review: 3 star rating: Worth doing
Driver was late
 

Review by:   Sean G,    December 2017 Review: 5 star rating: Highly Recommended
Reliable transport would use again
 

Review by:   Colin W,    November 2017 Review: 5 star rating: Highly Recommended
Departure on time with fast and pleasant transfer.
 

Review by:   divine1,    November 2017 Review: 4 star rating: Recommended
The shuttle was 45 minutes late picking me up from my hotel. Luckily I had thought way ahead just in case, so this ultimately did not affect me. Our driver made up for lateness which I know was beyond his personal control by being very switched on and efficient. Also very politically aware - especially about Australian politics - wow - which was an added bonus.
 

Review by:   Samantha W,    November 2017 Review: 5 star rating: Highly Recommended
Quick and easy option from the airport.
 

Review by:   Raymond D,    November 2017 Review: 5 star rating: Highly Recommended
There was a short wait at the airport before I was picked up, but the driver was courteous and professional.
 

Review by:   Brendan R,    November 2017 Review: 4 star rating: Recommended
Driver drove like a maniac at times, but otherwise ok.
 

Review by:   sonya,    October 2017 Review: 4 star rating: Recommended
Pickup was schedule between 515A-530A. I used the SuperShuttle tracker on my phone and could see where driver was in relation to the hotel which gave me assurance that although late, he was on his way. I did not like that when we arrived at LAX, he said the departure drop offs were too busy so he dropped off on the ground floor/arrival area and pointed out the escalator to take to the departure lobby.
 

Review by:   allanfam4,    October 2017 Review: 5 star rating: Highly Recommended
On time, stress free transfer and collected on time we nominated
 

Review by:   ewok66,    September 2017 Review: 4 star rating: Recommended
Transfer was good, however trying to contact the company to this trip was very difficult to do and when we finally got through the lady on the phone had no idea where our hotel was which did raise some concerns. Despite this everything went well.
 

Review by:   Julie J,    September 2017 Review: 5 star rating: Highly Recommended
This was a comfortable ride to my hotel. Very safe driver mostly everyone's driving make me nervous. On time and courteous.
 

Review by:   Kathy S,    August 2017 Review: 5 star rating: Highly Recommended
all good- we ran into traffic but had taken that into account. Our driver did his utmost to make the journey easy and pleasant.
 

Review by:   Wynyards1,    July 2017 Review: 1 star rating: I do not recommend this
We were booked on 9am shuttle. Driver called to say was 10 15 minutes late. Called the super shuttle office twice at around 9.25 and was hung up on twice while trying to find where our transfer was. The hotel we stayed at was more helpful in tracking. Was a very stressful end to our holiday. Both transfers with this company very disappointing as our arrival transfer we were carted all over L.A. instead of direct transfer to Hollywood hotels our driver said this was common practice with Supershuttle and missed our afternoon tour that was booked. Could not recommend
 

Review by:   Anna N,    July 2017 Review: 4 star rating: Recommended
This tour was amazing!
 

Review by:   Craig G,    June 2017 Review: 5 star rating: Highly Recommended
on time, no problems
 

Review by:   Clancy03,    June 2017 Review: 1 star rating: I do not recommend this
Even though booking this trip with Viator, you still have to ring Supershuttle 24 hours in advance to confirm this trip and get the confirmation number, this should be advised clearly by Viator. The next problem is that the person I spoke with at Supershuttle had never heard of Viator, checked for my phone number, nane on their reservati on list but could not find it. Eventually agreed to organise collection at Hotel! My advice, book online with supershuttle direct.
 

Review by:   Martin K,    June 2017 Review: 5 star rating: Highly Recommended
Pick-up on time, friendly and helpful driver.
 

Review by:   dirouville,    May 2017 Review: 2 star rating: It was OK, but could have been better
We were told to be in the hotel lobby at 7am. The driver was 20 minutes late then refused to accept our electronic viewing of the payment or the booking number supplied by Super Shuttle. Another passenger was able to produce another electronic voucher which was eventually accepted. We then had to pick up another passenger and it was 7.50am before we got to the freeway to LAX. We arrived at the airport at 8.40am to get the 10am flight. Considering the reconstruction of the airport this is not acceptable practice. I won't use Super Shuttle again.
 

Review by:   Anthony H,    May 2017 Review: 2 star rating: It was OK, but could have been better
Had difficulty booking our return journey to the airport. The phone numbers that we rang had long queue times. The automated system didn't recognise our phone number. Very frustrating and stressful on our last morning. Only good thing was the driver arrived on time and got us to the airport. Overall not the greatest of experiences
 

Review by:   thecopefamily,    April 2017 Review: 2 star rating: It was OK, but could have been better
The arranged pick up from the hotel to the airport was spot on. However, DO NOT USE THIS COMPANY FOR AIRPORT PICK-UP. We were waiting at LAX for over an hour until the van picked us up. We were told by the company concierge at the airport that it would not be long. We were given a van number. About 35 minutes later the allotted van turned up and we were then told our van number had been changed and our new one would be along at any time. About another 25 minutes after that, it finally arrived. We were not happy at all. What had turned out to be a 55 minute flight from San Francisco ended up turning the trip into a 7 hour fiasco.
 

Review by:   Giovanni Escobar,    April 2017 Review: 1 star rating: I do not recommend this
I call several times but the never answer , I had to take a Taxi because for a few minutes I could loose my flight
 

Review by:   MRS SC G,    March 2017 Review: 5 star rating: Highly Recommended
good
 

Review by:   Mundos Cercanos,    January 2017 Review: 4 star rating: Recommended
It worked fine. One thing to be aware of is that it can take some time to pick up guests from all hotels, so if you are among the first ones to be picked up you have to be ready early.
 

Review by:   adelebennett,    January 2017 Review: 4 star rating: Recommended
Once booked you should only need to phone if you don't want collected 3 hrs before departure time. It's a nuisance on holiday to have to phone day prior to leaving to confirm your collection and the time. When you book you have to provide flight details and your confirmation should show Day and collection time from hotel. Much simpler.
 

Review by:   patricia.hay,    January 2017 Review: 5 star rating: Highly Recommended
Great service. Our driver was at the hotel before the scheduled pickup time and despite the heavy traffic our driver got us to the airport in plenty of time for our flight. Would use this service again.
 

Review by:   Anelen H,    December 2016 Review: 5 star rating: Highly Recommended
Reasonable price,, the driver were good and helpful..
 

Review by:   Anelen H,    December 2016 Review: 5 star rating: Highly Recommended
Good service, the driver were very helpful..Reasonably priced for a shared transport..
 

Review by:   Thomas M,    November 2016 Review: 5 star rating: Highly Recommended
George was a great driver,full of interesting facts and information - had a taste of the main tourist sites in Los Angeles - thoroughly enjoued ourselves
 

Review by:   Zuzana Balzerova,    November 2016 Review: 1 star rating: I do not recommend this
No call, no show. Terrible!!!
 

Review by:   Kay M,    November 2016 Review: 2 star rating: It was OK, but could have been better
I probably wouldn't use again._br/_ Our first shuttle from LAX to our hotel on Tuesday 24 October was good and quite helpful with our bags, he deserved a tip and I was happy to give him 10._br/_ The shuttle from hotel to LAX on Thursday 27 October was the worst experience I had on my holiday to the States. He was rude, he had too many bags and they were stacked to overloaded that if he slammed on the breaks the passengers in the back row would have been hit very easily by the overloaded luggage._br/_ When we arrived at the airport and was getting out he was quite rude in saying 'where's your bag' you pointed to it and would just pull it out from the bottom of the pile and literally tossed it to the ground.....I couldn't believe what I saw....it actually broke the handle of my suitcase which was brand new. There was no tip for this driver._br/_ So I wouldn't bother using this company again which is a shame as we will now be visiting the States a couple of times a year.
 

Review by:   14julee,    November 2016 Review: 5 star rating: Highly Recommended
Friendly and professional driver
 

Review by:   Llewelyn R,    November 2016 Review: 1 star rating: I do not recommend this
Driver was on time for our pick up. However, he DEMANDED a surcharge of US 6 each because it was a residential pickup. We had booked this on the phone with Viator and we were very clear about the pickup address. driver would not take us unless we agreed to pay this surcharge. lucky we had the money!!!!! I will be taking this up with Viator on my return as I don't believe that Consumer Law allows you to charge a price then change it.
 

Review by:   Janis R,    October 2016 Review: 3 star rating: Worth doing
Normal LA .iesaku to take them into
 

Review by:   Christopher.roberts816,    October 2016 Review: 5 star rating: Highly Recommended
Would highly recommended this transfer service
 

Review by:   Odd Harald J,    October 2016 Review: 5 star rating: Highly Recommended
The driver that piced me up on time at the hotel was friendly, helpful and was driving very carefully. This was a perfect way of transportation of a person that do not know the local area. I was transported direct to the airport. Perfect!!!
 

Review by:   SUSAN C,    October 2016 Review: 2 star rating: It was OK, but could have been better
I wouldn't use this option again. The shuttle was 40 minutes late picking us up from our hotel, which is a lot when you are on a time line for catching flights. I would use a private shuttle next time.
 

Review by:   Sylvie F,    September 2016 Review: 3 star rating: Worth doing
Journey was very long from Hollywood due to traffic and picking up guests from crowded area.
 

Review by:   Maureen B,    September 2016 Review: 3 star rating: Worth doing
Met outside Terminal but had to wait in a queue to be dropped of. Waited at least half an hour for transfer but driver very nice and gave us some tips on how to get round. Pick up at hotel to go back to airport on time although he dropped us at the wrong terminal.
 

Review by:   David B,    September 2016 Review: 1 star rating: I do not recommend this
We will never use this service again, the ground staff to the drivers are very rude, their customer service skills are terrible, we had to wait 70 minutes for our shuttle to take us to Santa Monica the driver snatched our tip and mumbled for our voucher, very bad service I will be alerting my friends and colleagues to stay away from super shuttle
 

Review by:   Pedro P,    September 2016 Review: 5 star rating: Highly Recommended
Driver on time. Safe driving.
 

Review by:   Michael T,    September 2016 Review: 5 star rating: Highly Recommended
Only way to go.
 

Review by:   Keith B,    September 2016 Review: 5 star rating: Highly Recommended
Great service
 

Review by:   Cynthia G,    August 2016 Review: 4 star rating: Recommended
Ride to airport good. Far better trip than our one in to LA
 

Review by:   Caroline S,    August 2016 Review: 4 star rating: Recommended
Transfer was on time and took us to exact part of airport needed. Comfortable and reasonably priced transfer. Marked down a star because you have to ring to reserve hotel pick-up - voucher does not automatically confirm it. Ringing not the problem but it cost 16 for a 8 min phone call to confirm. That said would use again.
 

Review by:   Gaz,    August 2016 Review: 1 star rating: I do not recommend this
Arrived an hour late, with no explanation or apology.
 

Review by:   Lil S,    June 2016 Review: 4 star rating: Recommended
The driver came nice and early and we had ample time to get to the airport.
 

All Traveler Reviews...

USD $17.00
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