A lot of the buses were not on time but pretty good.
Review by: Karuna H, March 2018
The reason I'm giving 2 stars is because the day we took the tourMar 18th, 2018, hop on hop off's started only after 12:30 pm instead of 8am due to LA marathon. It was not fair for us paying 49 pp for 6 people and going only on one route due to their late start. At least the tickets should have been discounted to 50.
Review by: Anne C, March 2018
It was fun. I couldnt believe how tacky the Hollywood strip was. I dont know what I expected but that was unusual. The bus tour was great. It was fun to drive along the streets you have heard about forever. There were 3 of USA d we all enjoyed it very much. Always pleased with Viatour. I recommend it to my family and friends.
Review by: George C, March 2018
Overall good experience except a third of speaker jacks do not work....
Review by: jpirani, January 2018
Access to this service was difficult. Not able to effectively connect with it to make use of it. There was a two hour wait period between buses on the blue line from Warner Brothers to get back to Hollywood. Bus was dirty and at top deck couldn't see outside of the windows because they were so crazed. Couldn't upload your viator pass from the bus. No application of this service on the Apple or android platform as specified on the voucher so unable to use it effectively. Website was difficult to navigate. Waiting at stop to get final bus but pickup point changed without any notification.Service stopped at 5.30 pm. Had to take the Uber instead. Used Uber several times because of this. It is cheaper and more effective to use. If you want to use it as a tour or do one thing in one day, go ahead and use it. Otherwise forget about it.
Review by: Brian G, January 2018
Great
Review by: Jessica M, January 2018
Was pretty average. Went to the popular tourist locations but the buses were dated and could use some TLC. The popular tourist spots in LA were disappointing on their own.
Review by: Randall H, January 2018
No Live tour guide, Just headphones that plug into headphone jacks behind the seat in front of you, which many didn't even work! We didn't stop at many of the points of the tour that were listed. It seemed like the driver only wanted to hurry up and get back to the starting point... I have taken these types of tours in many other cities and enjoyed them, but wouldn't recommend this one again.
Review by: Shannan W, December 2017
Absolute terrible experience. Firstly, had to make multiple phone calls 3 in total to their office to find out where he could get on as there is no signs located at the Walt Disney Concert hall saying Starline tours. Was told multiple different locations for pickup, all of which were wrong! Ended up missing one of the buses so had to wait another 20 minutes for the next bus and nearly missed this also if not for driver stopping special to pick us up. Secondly, at Beverly Hills stop 7 large group waiting to get on from yellow bus to red bus. Driver was utterly rude and left multiple of us behind and would not let us on the bus as she said it was full. This was wrong as we could see empty sets at the top, and despite the pleas from ourselves, other passengers and even one of the ground staff she closed the doors and left us to wait for the next bus, some 15 minutes or so later. Because we missed this bus, it caused my group of 3 and another group of 2 to miss taking another bus, the last of the night. Lastly, the machines in the first bus on 3 different sets of seats were not working so we couldnt get audio commentary in the first route. Worst customer experience ever.
Review by: Bec, December 2017
Good tours and information; be careful though as some of the older buses tour info does not work
Review by: Carlos M, December 2017
It was very helpful getting around L.A. Hop,on Hop off bus. We will do it again next trip to L.A. Thank You
Review by: Samantha W, November 2017
Great way to see LA. We arrived from Brisbane and did the tour that same day and the next but would recommend not doing it just after you arrive as we were really tired and the next day we kept falling asleep!! Otherwise great tour.
Review by: mel19snape, November 2017
The bus picked us up from right outside our hotel in Marina Del Ray which was so convenient. However it took 2 hours to get into central Hollywood at which point the tyre burst, so we had to walk the rest of the way.
Review by: maureen m, November 2017
Great way to see the sights ,especially if traveling solo. I am a big fan of hop on hop off bus
Review by: John M, October 2017
Great tour
Review by: John P, October 2017
Yes I found the hop on hop off around losAngelis boring. i found it to be sad in that the most we saw was old building and nothing very interesting. the best part was the visit to the market after that it went down hill.
Review by: Dianne R, September 2017
This is a great way to see Los Angeles for a first time visitor. It gives you a sample of everything and then you can go back to the sites you want to explore in detail.
Review by: Niall M, September 2017
We were in La when the temperatures were in the 100's and you could not sit on upper level in the open top bus and downstairs did not allow you any view.
Review by: hk, September 2017
Worst hop on hop off bus trip ever. Nothing to see - a local bus ride would have been cheaper. Wasted 6.5 hours on bus/waiting for bus - off bus once only - day wasted. When we complained we did not get any satisfactory response - sent email to Manager, who did not bother to reply. Don't buy.
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