We took this tour May 22, 2018 . The tour guide was bilingual but had a huge opportunity to practice how to communicate articulate clearly any and all the tour detail changes in a concise manner. She commented on a little history about a few points of interest along the way but I did not feel like she really had the knowledge or knew the history to tell us any stories. After stopping at a little restaurant that charged 8 for two pancakes we arrived.. Key West island is full of colorful flowers ,colorful homes, a large selection of restaurants this island is so beautiful and full of tourist energy.. We took the conch train tour, I realized too late that the trolley would have been a better choice to cut down on our walking. Finally one last comment on the bus ride experience either the driver or the tour guide should have prechecked the bus before the tour started or during the 6 hours we were on the island to insure all supplies necessary were on board, I say this because 1 hour and a half into the ride back to Miami from Key West , I along with several other guest discovered the tour bus had no toilet paper or soap in the bus lavatory. I will not recommend this particular tour . We will return to Key West in the future but we will either rent a car if in Miami or take a flight directly. On a positive note when you visit Key West check out Harpoon Harry's restaurant, the , vintage décor, friendly employees and they serve a super delicious slice of Key Lime pie.
Review by: Cornelius L, April 2018
very nice, the tour guide spoke very little English and kept repeating herself
Review by: Liza E, April 2018
This is not a tour, it’s purely transportation down to Key West. There is no WiFi on board the coach and this is a regular complaint on all the reviews. We were not given any info Miami or the Keys. The tour guide was more concerned on selling extra excursions on the trip. Do not recommend
Review by: Trapit B, April 2018
It started frustratingly with delays and bus changes. But our host was very accommodating and gave us extra time in Key West. Key West itself is amazing. Highly recommend the snorkeling tour.
Review by: David M, March 2018
Key west is incredible but the bus journey down could be improved! We stopped on the way down for breakfast but the bus company had a few coaches which were already at the cafe so we didnt have time to get food as it was busy. Also the place is slightly rundown the restroom had no sink to wash our hands. When leaving the cafe the guide never checked who was on the bus and we left 8 people behind. We drove for 10 min before having to head back for them. Overall the day was fantastic but a lot could be done to improve the experience especially the customer experience!
Review by: Debra L, March 2018
My daughter, my sister and I had a great time! Pickup at the hotel was on time, the bus ride was smooth and the tour guide was very informative, and once in Key West we had a blast!
Review by: PSam, March 2018
This trip was very enjoyable and the tour guide went out of her way to make us comfortable!
Review by: Kendra B, March 2018
It was fantastic......even though we had a few delays! Bus bumped into an illegally parked truck, which took time to sort out the details. The bus air conditioner was broken, so it took a bit for them to bring another bus, which was actually nicer than the original bus. Through it all, our tour agent I believe her name is Mallory remained extremely calm and upbeat. She wasn't even suppose to go to Key West with us that day, we were suppose to change bus tour agents, but she stayed with us and even gave us an extra hour in Key West!
Review by: Mariam T, March 2018
Gorgeous ride from Miami to key west. Key west in itself is great for a few hours - good food good architecture. Really enjoyed the tour !
Review by: William, March 2018
The bus arrived at the pickup point 20 minutes late. Worst of all, the air conditioner wasn't working. We had to endure a 3 to 4 hour journey to Key West in a stuffy bus.
Review by: Martin K, March 2018
Nothing special. Glass bottom boat trip is not recommended, nothing to see.
Review by: Kathryn R, February 2018
This was a very nice day tour! The motor coach bus was a bit too cold, but otherwise comfortable. The pickup was near our hotel, and since it was so early, there was a breakfast stop on the way down the keys. Once in Key West, we got to explore for 6 hours before making our way back to the bus for the ride back to Miami. The Trolley Tour was an option we took, and it was a great way to sight see around Key West.
Review by: zenah e, February 2018
Key west is a great location!_br/_ 5 hours of free time sounds like a lot but it really isn't enough time to explore all of key west unfortunately. _br/_ I chose the parasailing option with this trip, which I highly recommend.
Review by: Brian H, February 2018
Good trip and plenty to see but very long day
Review by: Kerwin L, January 2018
An absolute blast on the all day tour. The bus, bus driver, and David, our personal tour guide were all EXCELLENT. Pickup in the morning was seamless, and we stopped for breakfast after being on the road for about 45 minutes which was timely. We opted for the Trolley excursions once in Key West and that was fun as well. I had no idea that there was so much history surrounding this small string of islands!! There were plenty of great food outlets to choose from and souvenirs were plentiful and affordable. A trip that was well worth taking!!
Review by: Milena K, January 2018
perfect day in a perfect place!
Review by: Stuart C, January 2018
I would highly recommend this trip to anyone visiting Miami !
Review by: Danut B, January 2018
Can't say I enjoyed this trip. You get to spend 6 hours in Key West and between 7 and 8 on the road. Of course there are some others activities you could do during these 6 hours but my advice would be to at least spend one night in Key West.
Review by: Grace, January 2018
well organised! _br/_ But have no time to see sunset.
Review by: Dale H, December 2017
Great trip. They got us there quickly, and left on time. The rest was up to me, and had a great time.
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