Our limosine was waiting for us when we arrived at Trudeau airport. The driver was very curteous and shared with us some information about Montreal on our drive to our hotel. The limosine was very clean. We would recommend booking your transfer with Viator.
Review by: Janine W, January 2018
Contact driver when you land as ours nearly left without us.
Review by: Denise L, October 2017
Good service and well worth it. Would definitely use again. Smooth from start to finish.
Review by: Cathy D, October 2017
Our plane was 90 minutes late I to Montréal. We were concerned about would he be there. Every thing worked perfectly._br/_ Dan
Review by: Little Mo, September 2017
The company is Carmel who I had a disaster with in NYC and didn't want to use them again, but Viator do not tell you the company name before you book. This time was better although there were still issues. The transfer companies need to bear in mind that the Canadian airports are getting worse and worse for immigration queues and delivery of luggage therefore perhaps they should review the driver waiting time. It the moment it is one hour after landing time but I think it would be better to wait an hour but ONLY FROM from 30 mins AFTER the landing time. Let's face it, nobody ever makes it out of the airport within that first 30 mins of landing anyway. I had an internal flight so I didn't go through immigration but it still took me 50 mins to get my luggage and they phoned me to say they'd only wait a few more minutes even though it wasn't my fault that the airport took so long to deliver luggage! Luckily I got my transfer just in time, but I was then charged extra for an airport fee and the driver said his tip wasn't included either.
Review by: Nancy C, September 2017
The Montreal airport has a counter where they call the driver to pick you up. After getting your luggage you follow the signs for limousine pickup to this counter. When I called the day before to confirm this was not made clear to me. However, the driver arrived in a few minutes, he was very courteous, and car very clean plus there were 2 cold bottles of water for us. I would use this service again.
Review by: Assis, August 2017
This tour was amazing!
Review by: clott760, August 2017
Ride did not show up. Concierge called the company and was informed that they had been instructed not to send anyone. Please note. I did not receive any calls about this booking prior to our arrival We were left stranded and necessitated us getting a cab. Cab rate is a flat 40 and far better than the mess we encountered. Never again!!!!!
Review by: Diane L, July 2017
No one showed up. I called the limo company and they said they had car to send they billrd me anyway. It is impossible to find a number to called to resolve issues like this. I would not use this company
Review by: Jason T, June 2017
Great service. Easy to use.
Review by: David R, February 2017
Not great, double the cost of a taxi and had to tip 20 Canadian dollars which was steep
Review by: yowneee, January 2017
Easy access and we were dropped off at our hotel with no problem.
Review by: Michael L, October 2016
Driver was on time. Gave us a brief introduction to his beautiful city while on our way to our hotel.
Review by: Maday K, October 2016
We requested a pick up at 2:30 am and driver was there on time. Drive to the airport was very smooth and the interaction with the driver was very pleasant. We asked questions on the city of Montreal and he was very knowledgeable and gave us great information. My first time using private car services versus a taxi and I was amazed how much better it is. Will we making these kind of arrangements in my future travel plans.
Review by: Mary L, October 2016
The driver was not there. The customer service individual at the limousine line couldn't find my reservation. It finally was found. There was a 10.00 airport fee charged by the driver. This limo company was Carmel. My sister booked through her travel agent. There was not a 10.00 airport fee and the driver provided bottle water. This company was Carey.
Review by: Leon D, September 2016
Our driver was right there which we were so thankful for because we had not called to confirm. He was a delightful and we enjoyed our ride to our hotel.
Review by: Lana E, September 2016
Our flight came in on time but going through Montreal Customs took 2 hours!!! We called the limo company when we got out of Customs. Finally the driver found us and we found him! It was a uneventful ride to our hotel.
Review by: Sandra D, August 2016
Arrived ok driver not very hospitable and beware charged extra 25 extra for airport tax and tip this should be explicit in booking
Review by: Susan W, August 2016
Our driver was very nice and very helpful with all our luggage. He had less than 5 minutes to wait on him. We were so pleased we rebooked them of other transportation.
Review by: Nelson C, July 2016
We had an excellent transfer from the airport to the hotel.
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