A must for visitors to get around NY. This is our second trip to NY so we were a little familiar with this hop on hop off bus.We purchased the Super New York VIP pass. The VIP allow you to get on the bus first before any other passengers waiting in line. The ear plugs provide to hear the guide is very clear.The guides have a wealth of historical information as you pass different buildings and land marks. They are also helpful with information on wher to get off the bus.We use the guide that was provided with your pass. The guide is numbered close to the street you want to go to. A Ferry ride was included so we choice to ride around the Statue Of Liberty since we had visited it last year. The Top Of The Rock Observatory was included so we visited that again. There is always some one from this company that is there to help you in Times square and at most bus stops. This is a fantastic way to get around NY
Review by: Michael C, April 2017
The tour and tour guides and drivers are excellent!!! The customer service at the main pickup counter really suck!!! The info they give you/dont give you is not enough and leaves you fending for yourself in a city that does not slow down. Five stars for all tour guides and drivers, one star for ticket pickup....main office and bus depot.
Review by: Margaret E, September 2016
What a good way to get a feel for a city. Really enjoyed the experience. Buses were prompt and pick-up sites well signposted.
Review by: Julie C, September 2016
Woodbury Commom excellent - good drive as well._br/_ We did empire state at night not too crowded great veiws._br/_ Hop on Hop off buses very good. Night bus tour worth doing
Review by: vwms217, June 2016
I purchased the four day pass for myself and my son. This was our first trip to New York. Super easy getting our VIP passes to wear around our neck when boarding the bus at the Visitors Center in Times Square. I found the guides on the buses very knowledgeable and helpful. Some were more helpful than others. My favorite guide was a female on May 12th around 7pm. She was very good with historical facts and had a dry sense of humor. The itinerary stated the last bus was at 5:30 but we wrote the last one at 7:30pm. We had just finish another tour that was all day and ended by St. Paul Chapel. We were just getting ready to call a taxi and notice our bus was still picking up passengers. We were very happy to get on the last bus going to Times Square, and close enough to walk to our Hotel. The First day in NY we rode the bus to the Empire State Building. The next day we had to take a taxi to our Statue of Liberty Ellis Island tour because the tour started earlier than the bus started picking up passengers. Our third day we went to Harlem. It was raining on that day. It was the first time we did not sit at the top. They provided yellow ponchos. A lot of people sat in the rain. I just was not feeling sitting in the rain so I sat down stairs for the first time. I loved the tickets to the Top of the Rock. The view was breathtaking. I also liked all the nice shops and the whole NBC thing there not to mention the shops. I was very happy with this tour and if I am ever in New York again (next year) I will Hop on and Hop off again.
Review by: Donald M, May 2016
We had a blast. Josh was our guide on 1 of the trips and he was the most informative and funny guides. We learned a lot about New York that as outsiders had no idea about. Would recommend this tour to anyone.
Review by: Mikko T, April 2016
There was raining and the bus was overbooked.
Review by: fred.murray, January 2016
Was good value.
Review by: Janet C, January 2016
A must for everyone visiting NYC
Review by: Peter G, January 2016
We only went on the bus once during the four days because of choosing taxi, subway and walking a lot. The guide was very enthusiastic and educated. The trip to the Worlds biggest outlet was great. Six hours of shopping at great prices. Empire State Building at night is magical.
Review by: Carmen A, November 2015
Very disappointing. We did this tour on our first trip to NYC and we found it very useful in assisting us to get our bearings. The guide then was very informative and pointed out landmarks and places of interest. _br/_ This time the headphone sound came and went and when we could hear the guide it appeared he was giving a one to one tour to a couple on the lower deck. Some people asked to get off the bus and the general feeling on the top deck was that this tour was a waste of money. _br/_ Transport to the outlet was good however as there were at least four bus loads of people in front of us when we wanted to go home we decided to pay for a private taxi back to NYC. Surely extra buses could be put on for peak times. _br/_ Top of the Rock was fun.
Review by: Alesea S, March 2015
Shopping tour is great! Highly recommend ! And night tour as well, NYC at night is amassing
Review by: George C, March 2015
Thoroughly enjoyable trips on the Uptown and Downtown tours. On top of the bus freezing but well wrapped up - our guides were very knowledgeable and made the experiences more interesting.
Review by: Tracey J, February 2015
The top of the Rock was fab but very disappointed with Woodbury common not worth the trip as not cheap! As for the bus tours pathetic! As they were so infrequent we only used them once . No timetable available therefore you stand around in the freezing cold waiting for buses that don't show!
Review by: ASHISH M, February 2015
Time and money wasted_br/_
Not worth it
Review by: Elizabeth A, December 2014
We had a great time loved the tours we did them all apart from the harbour cruise we just didn't have the time
Review by: Kerry W, December 2014
Top of the Rock is great and I would recommend. I didn't use the bus so cannot comment. The shopping trip however was badly organised and it was a nightmare getting a bus back as there were too many people for the buses. I would not use this again, I would choose a different company.
Review by: Steffen Bek F, October 2014
Good way to get an overview of New York, also good to go to an outlet to get the shopping done, and spend time in the city with other things.
Review by: T G C, July 2014
The tours themselves were very good. But waiting for the bus, there would be 3-4 other buses before our bus would come. The people were knowledgeable, but most of them spoke broken English, so were hard to understand. One night it was storming really bad and they have no evacuation plan. We sat on the top deck while it was lightning and thundering. Tours need to run later than they do. The last bus leaves the first stop at 6pm.
Review by: n_floman, July 2014
This tour was excellent. We even upgraded to a VIP pass because the person who gave us our ticket was really nice and friendly. He deserves a commendation but unfortunately, i was not able to get his name. This is really worth getting before a trip. Thanks a lot Viator!!!
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