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Traveler Reviews

Review by:   brandi,    November 2017 5 star review of New York City Night On The Town Tour - ultimate experience - highly recommended.
It was a great tour. It rained on our tour so we did not get to go to the High Line or ride on the top of the bus but overall it was fun.
 

Review by:   Paul A,    November 2017 4 star review of New York City Night On The Town Tour - recommended.
We were with a small group and it was nice. Oscar our guide was very good. The harbor cruise was the highlight. Too see the NYC skyline at night along with passing the Statue of Liberty was awesome.
 

Review by:   darseevers,    October 2017 5 star review of New York City Night On The Town Tour - ultimate experience - highly recommended.
Well worth the cost! Got to see most all of NYC! A little long, the stop at a restaurant could have been done without.
 

Review by:   Rita M,    October 2017 3 star review of New York City Night On The Town Tour - worth doing.
The evening sights of New York were amazing! We moved from the night cruise, to the high line gardens, dinner and Top of the Rock what a invigorating site!. Our guide was knowledgeable and helpful the only downside was that he had a thick accent and was a bit hard to understand at times. His enthusiasm, however, was a real plus! There was some confusion among the tour guests about dinner. The website description did NOT include a stop for dinner as a part of the tour. When we stopped it was 10 PM and most of us had had dinner before the tour. This should be clarified for future tour participants.
 

Review by:   amleinweber,    October 2017 4 star review of New York City Night On The Town Tour - recommended.
We saw so much on this tour. New York City was so pretty at night. Loved the bus tour and harbor tour! Our guide was somewhat hard to understand. The only problem was that we had to tear our own ticket off and hand it to the boat people. it was night and someone in our group handed them their Top of the Rock ticket. As a result, when we got to the Top of the Rock, our group was short a ticket. I fault the guide for our group. He should be checking to see that we are all handing in the right ticket at the stops.
 

Review by:   Neil G,    October 2017 3 star review of New York City Night On The Town Tour - worth doing.
Packs a lot in . Downside was that nothing to eat on a 5hr tour and prev. reviews lead you to think food included . Also our guide and driver obviously did not get along ,pity .
 

Review by:   Mark B,    October 2017 5 star review of New York City Night On The Town Tour - ultimate experience - highly recommended.
The weather was perfect for being on the double-decker bus and the boat. Rob was so enthusiastic and it was obvious he loved and knew the city. We learned the history and development of the island and also about the current culture. The drive around the city was great. The only suggestion might be to do the Highline Park first instead of last because it would have been nice to see it at sunset. The Top of the Rock was a part that I could have foregone for more time in Highline Park or at the sight of the One World Tower and environs.
 

Review by:   Julie M,    October 2017 1 star review of New York City Night On The Town Tour - not recommended.
Worst experience I've ever had with a Grayline tour. Customer service at their office was terrible -- management should investigate operation of 8th Ave office. Poor communication almost caused me to miss part of the tour. Guide had heavy accent difficult understand. Got to Chelsea Mkt AFTER CLOSED!
 

Review by:   Karen M,    September 2017 4 star review of New York City Night On The Town Tour - recommended.
Our guide Esther was friendly and helpful. She was informative and provided history and insights into the city. The tour was enjoyable and well worth it. Thanks!
 

Review by:   Jeanette M,    August 2017 5 star review of New York City Night On The Town Tour - ultimate experience - highly recommended.
This was an amazing tour. The tour guide Esther was excellent. She was really informative and a nice person. She answered all our questions and was patient as we took our pictures. We even had time to eat before our last stop Top of the Rock. We really enjoyed ourselves and will definitely be booking more tours for our next trip to NYC. The driver Jack was a nice guy too.
 

Review by:   juffermansb,    August 2017 2 star review of New York City Night On The Town Tour - ok, could have been better.
The best part of this tour was the boat tour and the Top of the Rock pass. The tour guide, however, was the problem. She did not seem like she wanted to be there and was very impersonal. I would recommend skipping this tour and just doing the Top of the Rock and a boat tour yourself or going with a different touring company.
 

Review by:   Katerina N,    August 2017 4 star review of New York City Night On The Town Tour - recommended.
The guide was knowledgable, the boat trip was amazing, but the walk in the park part was a bit too short, didn't see much. Overall though, if you don't have enough time in NYC, take this opportunity.
 

Review by:   moggies,    August 2017 3 star review of New York City Night On The Town Tour - worth doing.
WE BOOKED THIS TOUR A YEAR AGO, AND SADLY ON ARRIVAL WE WERE INFORMED THAT ITEMS HAD CHANGED, REALLY ENJOYED THE BOAT TRIP ON THE HUDSON OUT AND AROUND THE STATUE OF LIBERTY AT SUNSET, AND THE END OF THE NIGHT 70 FLOORS UP ON TOP OF THE ROCK! THE VIEWS WERE AMAZING...._br/_ BUT DID NOT LIKE THE REST OF THE TOUR, FELT BUNDLED ABOUT AND RUSHED, ESPECIALLY TRYING TO ORDER A MEAL AND EAT IT IN A 40 MINUTE ALOTED TIME WHEN TRYING TO FIND FOOD MY HUSBAND COULD EAT AS LACTOSE INTOLERENT.
 

Review by:   Alberto T,    August 2017 5 star review of New York City Night On The Town Tour - ultimate experience - highly recommended.
Esther Pagan our tour guide was knowledgeable, kind, punctual, and shared with us her own so experience of NYC. Really enjoyed the night tour especially the drive down Broadway on Times square, Chinatown and Little Italy.
 

Review by:   Linda P,    July 2017 3 star review of New York City Night On The Town Tour - worth doing.
The tour was awesome. Sunset and night lights were gorgeous. It was breathtaking at times. Our bus driver was one of the most courteous people we encountered in New York and the tour guide was excellent too. Highly recommend it. However...a few tips about things that are out of the control of those two awesome gentlemen. 1 DO. NOT. BE. LATE. We had to turn around and go back for a group that was not where they were supposed to be. The lost time kept us from doing the High Line stop, which was my original drawing card to this tour. I cried a couple of times during the tour out of sheer disappointment because we were leaving the next morning and there was no time left. If I had known, I would have worked the High Line into our adventures on one of the other days we were there. We had plenty of time when we were on our own. We also had to rush through Chelsea Market. 2 Be prepared to watch Gray Line salesmen fight over customers on the sidewalk outside the ticket office. It was predominantly verbal, with a couple pushes, but it was still unsettling and extremely unprofessional. I wanted to hope it was an unusual occurrence but our tour guide said, It's New York. I could tell by the reaction of the management ?I assume? Dressed-up man with an earpiece! when he pulled one away from the other that it was not uncommon. Everyone went about their business after that. 3 Don't expect them to tell you where to be. You can wait out here or inside. You need to be inside! I'll find you when it's time. Conflicting instructions. This is the only thing that kept me from being very resesentful at the passengers we had to return for, who were there early, but were NOT where they should have been when it was time for us to leave. 4 IF you want dinner somewhere else, ask. This was a small group when we did the tour July 3, Monday night, and they did modify the trip. We didn't know a meal stop was part of the tour, so we had eaten in advance, then just didn't want to have to eat at and pay for the restaurant THEY wanted to take us to. The other group wanted to eat at a specific restaurant, so they were dropped off near their restaurant and we were taken directly to Top of the Rock to continue with our tour. I tried to get them to take us to the High Line instead of dinner but the bus driver's contract was about to end so it was not an option. We had a senior adult with us and I wanted it to be as special as possible for her so I shielded her from most of this. She didn't even know about the High Line and how disappointed I was. It took away from my experience, personally. But again, the views, the boat ride, the comfort of the fancy bus, the guides...they were all fantastic and would have earned 5 stars without the other issues. Enjoy!
 

Review by:   James H,    June 2017 5 star review of New York City Night On The Town Tour - ultimate experience - highly recommended.
Fantastic tour and a great value!
 

Review by:   Dennis P,    May 2017 5 star review of New York City Night On The Town Tour - ultimate experience - highly recommended.
Love this tour of the city at night! Went to the Highline area, over to Chelsea Market and had dinner on our own dime, then checked out many of the neighborhoods in the city and the history of how the city developed. Our guide was extremely interesting and made the history come alive! Then took a Lady Liberty hour cruise and saw the city all lite up - along with watching the Statue lighting up. Our last stop was Top of the Rock Rockefeller Plaza and the the beautiful sights of the entire city were lite up to our delight. One interesting thing to note is, if the weather is bad and you couldn't see the city, the ticket was good for about 2 weeks after our tour.
 

Review by:   Luis V,    May 2017 5 star review of New York City Night On The Town Tour - ultimate experience - highly recommended.
Robert, The tour guide for the night, was helpful and insightful. Learned a lot about downtown NYC, its origins and constant urbanistic evoluciĆ³n
 

Review by:   Jean C,    February 2017 2 star review of New York City Night On The Town Tour - ok, could have been better.
I loved New York and cannot wait to return however, I felt this tour was disappointing. When we booked it included a meal, several days after booking we were advised the meal had been removed from the tour. We had very comfortable transport to the high line which was interesting though would probably be better seen in summer. The harbour cruise was good with plenty of photo opportunities. I would say it went down hill from this point. A visit to Grand central station was turned into a meal break, don't get me wrong the station is awesome but not somewhere I would choose to eat on a cold winter evening. There were lots of what appeared to be homeless people sat around, not bothering anyone but filling the downstairs area where the guide had suggested we eat, also some of the eating venues were closing for the night. We were then taken to the top of the rock and given enterance tickets and told we could stay as long as we wanted and the guise left. This is not a particularly cheap tour and just did not fulfill our expectations.
 

Review by:   Belinda Y,    February 2017 2 star review of New York City Night On The Town Tour - ok, could have been better.
This tour was a bit disjointed and parts of it cancelled at the very last minute. The highlight was the cruise no glass of champagne though out to the Statute of Liberty at night.
 

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