A huge disappointment. The bus arrived on time but from thereon the experience went from bad to worse. We were kept waiting outside the bus for 25 minutes in the freezing temperatures while the staff tried in vain to get the sound system working. In the end they let us onboard but still could not get the sound to work. So can't really comment on what the experience would have been as it just turned into an average short tour._br/_ Seriously not impressed. We were not even given the option of a refund. Very, Very disappointed
Review by: Lisa M, November 2017
Really fun, easy way to tour NYC and get some great historical and pop culture information. The guides are so enthusiastic! The big bus is clean and comfortable.
Review by: pearlzaccaria, September 2017
This trip was new too me and decided to try it. My scheduled slot was changed without being given a choice. I did book this trip well in advance as part of a planned trip. A phone call from the ride confirmed my time. Once again it was part of a 60th birthday trip so luckily I was able to make this change. However the bus was less than half full. The tour guide was very good but her enthusiasm was lost on the small numbers on board. Felt the Ride didn't read the real purpose of my booking trip and due to the small numbers on the bus the trip lacked the atmosphere I hope my husband would experience. No doubt if I would have got my original booking on a full bus the purpose of the trip would have been realised. Really disappointed with the insensitivity.
Review by: Gaye A, September 2017
It was fun but too short. The actors or comedians kept us entertained.
Review by: Beverly M, December 2016
I had an 18 yo with me, so this 1.5 hour tour was just what I needed. We were entertained and informed all in one trip. Thanks The Ride!!
Review by: Gerald B, April 2016
Excellent!
Review by: Susanb4999, November 2015
The bus was great and the guide was lovely,but we were a bit disappointed with the content of the tour. We were hoping to see the Empire State Building and the Chrysler Building from the bus but we did not see them or any of the big stores.
Review by: Julie C, October 2015
The tour was very interesting lots of information not known before - but it is published to be a 90 min tour which is ok for 61 each - and it barely was an hour which is NOT ok for 61 each!!! Very expensive and disappointing.
Review by: Taz, October 2015
The seating side on did not work for me or my wife as it made me feel sick the guide was too over the top for us.
Review by: Donald C M, October 2015
Our guide was extremely knowledgeable and very entertaining during this highly informative and most enjoyable trip.
Review by: Francisco S, July 2015
We had bad luck. The air conditioner was not working properly and the guides gave us a hand fan. The explanations were excellent, but the experience was not very pleasant! Why the company didn't change the bus for another working properly? Be careful when you make the reservation, and ask for the air conditioner!
Review by: GABRIELA E, July 2015
great experience, the bus was amazing!!! it was just a bit too short for the price you pay but nice.
Review by: TWANNA W, July 2015
Excellent stadium style seating give a great view of the sites
Review by: Francisco Sanchez, July 2015
We had bad luck. The air conditioner was not working properly and the guides gave us a hand fan. The explanations were excellent, but the experience was not very pleasant! Why the company didn't change the bus for another working properly? Be careful when you make the reservation, and ask for the air conditioner!
Review by: Jasmine T, June 2015
I was expected to see and hear some of famous buildings with famous residents of upper east side, as well about Park avenue.
Review by: Betty A M, May 2015
I really enjoyed the bus tour, I have always wanted to take it and since I had my 19 year old granddaughter visiting from Va. it was very informative and the narrator was excellent. I just loved it and I am from Jersey_br/_ and I learned a lot.. thank you. Betty Maver
Review by: vacation, May 2015
AWESOME, THE TOUR GUIDE HAD SUCH A GREAT PERSONALITY, DEFINETLEY ENJOYED HER JOB. LEARNED THINGS I HAD NEVER BEEN AWARE OF ABOUT NYC. GREAT BUS. I WOULD RECOMMEND THE TOUR FOR SURE.
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