This tour was not very informative and I regret wasting the time. spent on this tour when it could easily be done independently. The guide concentrated too much on Wall Street and not enough on the 911 memorial or World Trade Center. I was very disappointed. Do not waste your money, instead purchase a ticket to the museum and listen to the audio which is way more interesting! Would not recommend it.
Review by: CassieGLove85, May 2018
Good experience. Somber and beautiful all at once.
Review by: sam, December 2017
We did this tour in 2012 when security was quite tight, we've returned this year 2017 and you can now walk round the memorial without going through security. Our tour guide was excellent and shared with us her experience of September 11th._br/_ Make sure you visit the American Express memorial on this tour, it's an amazingly touching memorial, which brought most of our tour to tears.
Review by: derrickjanice, October 2017
My tour was changed from Thursday to Friday, due to no other bookings on the Thursday. The tour of the World Trade Center and American Express Building was very detailed and interesting. However, I understood that this tour was also to include the Financial District so I was disappointed that the tour ended after two hours 220 pm to 420 pm, except for those continuing on to the Optional Museum ticket. I questioned if we were supposed to visit the financial District and was pointed in that direction, if I wished to go there on my own. However, the portion of the tour that we did was excellent!
Review by: Patricia M, September 2017
Unfortunately, this tour was awful. The tour guide arrived late and was sloppily dressed in dirty pants, rumpled shirt. He acted strange, stopping at frequent intervals to pick up trash! He had very limited knowledge of the subject of the tour and often seemed to be distracted. When we asked a question, he either gave a nebulous answer, or looked it up on his cell phone, or asked a street vendor for the answer. I hesitate to give this tour even one star...we were very disappointed.
Review by: Denise. L, June 2017
Definitely go to the Museum. I would bypass the walking tour. It was lengthy and we did not see much or learn anything that was worth the money. If there was something you really wanted to see, do it on your own time. It could have been our guide as well. He didn't seem very interested in the information he was giving us on the spots we visited. I would have rather spent the time at the 9/11 Memorial and Museum.
Review by: meheve, February 2017
Very touching and emotional. The tour make you go back in time and reflect on how awful this attack was._br/_ Debbie was a fantastic guide, and was able to make me cry with the stories she told
Review by: Tony_cox, January 2017
Great way to learn more about this tragic event. Highly recommend getting the tour before exploring on your own.
Review by: storypaulette, January 2017
You didn't show up... We were stranded at the appointed start and meet location... You would not return our fee of 118.00 each 2 X 118 230
Review by: Don M, October 2016
Our tour guideAnn Desmond was excellent in providing us information about the 911 disaster and what has transpired since that date. She gave the timeline as to what happened on that day. She was in the area and had firsthand knowledge of the tragedy. I would recommend Ann Desmond as a tour guide for any tour you offer.
Review by: ANN K, October 2016
Beautifully constructed with much thought put behind it. I loved the tree that survived and the Memorial with the names and the lovely fountain is amazing. The constructed DOVE is breathtaking and so meaningful. It all ties together beautifully. The entire area far exceeded our expectations!
Review by: Collette V, October 2016
I have filled this out previously but will try again as my computer keeps sending this request to me. I was VERY impressed with your Tour and your Tourguide, Annie Desmond. I especially enjoyed being in a small group and having Annie tell us about her personal experiences.
Review by: Rosann S, October 2016
Our Tour guide Anne was very knowledgeable and made our experience a great one to remember._br/_ The museum is a must see!
Review by: rbutler3105, September 2016
Great walking tour with a lady who had first hand knowledge of the 9/11 tragedy, and the way she told the sad story of that sorry day had me in tears. The Museum is also a must visit
Review by: Steven W, September 2016
Excellent tour. Kevin, our guide, was extremely knowledgeable and interesting.
Review by: Sharon M, September 2016
We were supposed to have a tour of the World Trade Center but apparently they had a substitute who instead took us on an architectural tour. People kept leaving until there were just three people left who also left the guide and went over to the World Trade Center but did not get to go on a tour inside the tower. Very disappointing and doubt any of us will trust Viator to book a tour. 177.00 down the drain._br/_ I definitely would not recommend Viator.
Review by: Robert C, September 2016
1 hour tour around area took 2 hours - too much detail. No flexibility. Could not go to 911 museum without whole group so sat outside and waited long time.
Review by: Lupe C, September 2016
It was wonderful! Tour Guide gave us all kinds of new_br/_ and exciting information, including suggestions of books_br/_ to read. Saw new sights I didn't know existed. I highly_br/_ recommend! So glad I signed up.
Review by: Dave F, September 2016
Our guide - Teacher Bill I think - was superb. He had lots of little stories about each area that made the tour more enjoyable.
Review by: David A. L, August 2016
If you go to NYC you have to go to the World Trade Center Tour. It's very informative and well planned.
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