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Traveler Reviews

Review by:   John O,    March 2018 5 star review of Shared Departure Transfer: Oahu Hotels or Cruise Terminal to Honolulu Airport - ultimate experience - highly recommended.
We had a very professional and courteous driver. The van was newer and very clean - good value.
 

Review by:   Elizabeth W,    March 2018 2 star review of Shared Departure Transfer: Oahu Hotels or Cruise Terminal to Honolulu Airport - ok, could have been better.
I chose to use this site to reserve a shuttle to the airport because it had good reviews and I have had bad experiences with shuttles in Honolulu in the past. I did not realize this was just a broker site and they assign you to various shuttle services. So we were assigned to Speedy Shuttle- a terrible service anywhere we have ever used it. By the time I realized we were not using a transportation service but rather a broker, I had already paid. Anyway- speedy shuttle is the WORST. This trip they scheduled our pick up for 9PM rather than 9AM - I confirmed with Speedy that I had entered my flight time correctly 11:51 AM- said it was their mistake but that their schedule was booked and we had to take an early rideso rather than having the leisurely breakfast at the resort as planned- we had breakfast at the airport. Not a huge deal but another example of speedy shuttle's poor service.
 

Review by:   PAULO R,    February 2018 4 star review of Shared Departure Transfer: Oahu Hotels or Cruise Terminal to Honolulu Airport - recommended.
It was all right but the driver drive too fast !!
 

Review by:   degeorgern,    February 2018 1 star review of Shared Departure Transfer: Oahu Hotels or Cruise Terminal to Honolulu Airport - not recommended.
Shuttle went to wrong hotel to pick us up. After waiting 15 mins from our scheduled pick up time , I called the shuttle service and I was told the shuttle was 2 mins away. We waited another 10 minutes and the driver informed us he had been waiting for us at a different hotel. Then he forgot he was to pick up another person and we had to turn around and go back for that transfer. Arrived at the airport an hour later and had little time to spare. Would NEVER use this shuttle service!
 

Review by:   Delores K,    January 2018 4 star review of Shared Departure Transfer: Oahu Hotels or Cruise Terminal to Honolulu Airport - recommended.
Had to wait for quite awhile for the van to show up but did get to the airport okay.
 

Review by:   James,    December 2017 5 star review of Shared Departure Transfer: Oahu Hotels or Cruise Terminal to Honolulu Airport - ultimate experience - highly recommended.
This was an excellent value. The driver was at the ship awaiting our arrival, and the ride was clean, safe and efficient. I'd highly recommend that anyone needing to get from the ship to the airport to book this.
 

Review by:   Susan K,    November 2017 5 star review of Shared Departure Transfer: Oahu Hotels or Cruise Terminal to Honolulu Airport - ultimate experience - highly recommended.
When we arrived at airport, they changed our flight to an earlier departure. We were expedited, so did not get an opportunity to contact Speedi shuttle. Arriving at Honolulu, Speedi shuttle was not there. Some other shuttle driver said that Speedi shuttle went out of business and no longer had rights to the airport. He stated that he would take us for 40. I called Speedi shuttle and they sent a shuttle. Both of the shuttles I arranged for were excellent.
 

Review by:   Stuart S,    November 2017 5 star review of Shared Departure Transfer: Oahu Hotels or Cruise Terminal to Honolulu Airport - ultimate experience - highly recommended.
Just used for transfer from airport to hotel and back the next day. Shuttle picked us up on time with plenty of time to get to the airport. Staff friendly.
 

Review by:   lou,    November 2017 5 star review of Shared Departure Transfer: Oahu Hotels or Cruise Terminal to Honolulu Airport - ultimate experience - highly recommended.
Fabulous, we were picked up at the baggage claim and assisted throughout the journey , on return I was concerned but hey there was absolutely no need to worry. Professional, courteous and helpful service would definitely recommend them to anyone who was looking for transport .
 

Review by:   Tonya G,    October 2017 4 star review of Shared Departure Transfer: Oahu Hotels or Cruise Terminal to Honolulu Airport - recommended.
Great shuttle service. The shuttle was a few minutes late because it was a busy day, but we made arrangements in plenty of time, so there were no worries. Our driver was so helpful and pleasant! Highly recommend!
 

Review by:   Virginija Z,    October 2017 5 star review of Shared Departure Transfer: Oahu Hotels or Cruise Terminal to Honolulu Airport - ultimate experience - highly recommended.
Everything was perfect, the shuttle arrived in time and the driver was very helpful. Thank you!
 

Review by:   kelly.pleasance,    September 2017 3 star review of Shared Departure Transfer: Oahu Hotels or Cruise Terminal to Honolulu Airport - worth doing.
Stuff up with our booking but got as there in the end
 

Review by:   David B,    August 2017 4 star review of Shared Departure Transfer: Oahu Hotels or Cruise Terminal to Honolulu Airport - recommended.
Punctual and polite driver
 

Review by:   Mrs_Inma,    August 2017 3 star review of Shared Departure Transfer: Oahu Hotels or Cruise Terminal to Honolulu Airport - worth doing.
Well looked after. Great service
 

Review by:   Jane F,    July 2017 4 star review of Shared Departure Transfer: Oahu Hotels or Cruise Terminal to Honolulu Airport - recommended.
After being dropped off at the hotel by Speedi Shuttle I decided to book a departure with them through Viator when we arrived. I booked this online, on my mobile phone while in Waikiki. The only complaint I have is I wasnt advised a pick up time from the hotel. Im unsure if this was the fault of Viator or Speedi Shuttle as the voucher was electronic it doesnt show you all the information. All my other tours I booked before leaving and printed out a paper voucher I had to call them and luckily I did as the operator was really unsure of my booking and told me there had been a change in pick up time? Just be aware there are numerous shuttles coming to your hotel. The drivers will check with you beforehand though so you will get on the correct one. Our shuttle arrived on time and the trip to the airport was comfortable. We did share with other passengers who were leaving with different airlines so the shuttle stops at different areas of the airport. Driver was great.
 

Review by:   Kate S,    June 2017 5 star review of Shared Departure Transfer: Oahu Hotels or Cruise Terminal to Honolulu Airport - ultimate experience - highly recommended.
Driver was friendly and we felt very comfortable, transfer got us to the airport with plenty of time.
 

Review by:   Susy C,    May 2017 5 star review of Shared Departure Transfer: Oahu Hotels or Cruise Terminal to Honolulu Airport - ultimate experience - highly recommended.
This was through Speedi Shuttles, they are very good, even woman drivers put your luggage in the car, very efficient, have used them before through Viator, and always on time and get to the airport in plenty of time.
 

Review by:   Diana t,    April 2017 4 star review of Shared Departure Transfer: Oahu Hotels or Cruise Terminal to Honolulu Airport - recommended.
Arrived on time. Reliant on hotel staff confirming time.
 

Review by:   Denise E,    March 2017 2 star review of Shared Departure Transfer: Oahu Hotels or Cruise Terminal to Honolulu Airport - ok, could have been better.
The driver was great once we got on the vehicle. Unfortunately the company rep that was supposed to check everyone in was late so we stood around I. The hot sub staring at our van and driver.
 

Review by:   aaml144,    January 2017 5 star review of Shared Departure Transfer: Oahu Hotels or Cruise Terminal to Honolulu Airport - ultimate experience - highly recommended.
Nice Service, comfortable units, sharp on time.
 

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