Daylight savings time caused issues I believe. I had to notify them that there was no 2:50 am which is the time they insisted on picking us up for a 6:15 am flight because it could take up to an hour to get to the hotel with other pickups. They changed pick up to 3:20 am. Received a text that they would be sending a car with the car number. When it was 3:30 am I called because there was no car. No one answered, just a recording that someone would be with me momentarily. The car finally arrived before someone answered. The ride from that point was ok but we were at the airport 40 minutes before the Southwest ticket window opened at 4:30.
Review by: Theresa W, March 2018
Ride was early. I did not have to wait :
Review by: Stephanie W, February 2018
The pick up area was different than what I was told, but it was still great service. I got to the airport on time.
Review by: Gary O, January 2018
When phoning the company about what time we would be picked they had no record of our booking at all. We had to make another booking to be picked up, but the driver accepted our pre paid voucher. If I had no phoned to check we would not have been picked up.
Review by: Rene Z, December 2016
Excellent!
Review by: Linda J, November 2016
Nice comfortable vehicle with friendly driver who arrived on time at our hotel. The only downside was that we had to walk quite a way to check in from where the driver dropped us.
Review by: AIDA C, October 2016
My pick up arrived early! Arrived the airport safely
Review by: Abigal L, July 2016
Very nice and clean van. Very nice driver. The driver was very helpful as well.
Review by: Travis U, July 2016
My driver was right on time and he was friendly, he made sure everyone made it to their destination on time. This service is very reliable. Only gave four because the ticket verification has a little bit of kinks that need working out the driver will ask for a number that starts with 4 if you book online it will not have this and he has to call in to verify.
Review by: Benedetto L, April 2016
Was good if only because the driver was on time and service was good driver was friendly.
Review by: Benedetto L, April 2016
Driver was on time, friendly and helpful.
Review by: loetell, October 2015
The shuttle company- dependable and flexible at the same time. We never have a problem when booking with them.
Review by: Elise S, January 2015
I was told where to be picked up at Disney Animal Kingdom for the departure transfer to my hotel. But The signs for the Shuttle van are CLEARLY not visible as there were no signs. The letters are written on the ground and I could not see them. They are especially not visible at night time. If this is the way it is at all the parks in Orlando you need to inform your travelers where to look for the signs. In addition, the van was late and I didn't know where to go or what to do.
Review by: Christine D, October 2014
Great to be able to get from airport to hotel and back
Review by: elaine b, December 2013
The shuttle was on time, the van was small and there was very little room to get to the seat. Driver was courteous. Nothing special but adequate
Review by: susan m, August 2013
On Time
Review by: Betsy C, August 2013
i was completely satisfied with my experience. The van was very clean well kept. The driver was very helpful and polite. I was picked up on time and arrived at the airport in plenty of time for my flight. I am glad that I found your ad on the airport site so that I could arrange this transportation ahead of time. I definitely would use your services again._br/_
Betsy Combs
Review by: JESHURUN K, July 2013
Value for money but if you are staying in downtown Orlando be aware that as they don't service that area as often your pick ups could be a few hours before your flight departs e.g 4am for a 9am flight. But value for money.
Review by: Lorraine B, February 2013
I was picked up exactly on time and it was a smooth courteous trip to the airport.
Review by: Barbara C, January 2013
Excellent service. Pickup from hotel was to the minute as promised. Great service and great price. I would recommend this shuttle service.
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