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Traveler Reviews

Review by:   Mae L,    November 2017 1 star review of San Francisco Deluxe Half-Day City Tour - not recommended.
Our San Francisco half-day tour was poor all the way around. _br/_ - We were to be picked-up at our hotel at 8:20am but our ride did not arrive until 8:50am. We were dropped off at the central office to begin our tour at 9:00am. The office was disorganized and over-crowded. Guests for multiple tours had to stand outside on a loud and busy sidewalk. Buses had to park 1 -2 blocks away to load._br/_ - Our tour did not start at 9:00, as scheduled, but instead at 9:25am due to the driver being late traffic._br/_ - The driver/tour guide was terrible. He spoke in a low monotone voice the entire time and did not appear to be one bit interested in the tour. Although he was courteous and did give some factual information, he did not meet basic expectations. _br/_ - I gave this a 1 because of the actual beauty of the area beautiful Golden Gate Bridge and a few vista points.
 

Review by:   Gary F,    October 2017 5 star review of San Francisco Deluxe Half-Day City Tour - ultimate experience - highly recommended.
Really knowledgeable tour guide, Thomas, made this an informative and engaging tour around San Francisco. Great value for an overview of city.
 

Review by:   Lynn,    October 2017 4 star review of San Francisco Deluxe Half-Day City Tour - recommended.
The tour guide was knowledgeable, but we did not stop at a few of the places listed that we would stop. The tour started late, because the bus could not find a place to park, so I think the time we got to spend seeing and stopping was cut short. I was disappointed to not see the painted ladies or windmills of Ocean Beach, to merely drive-through the Golden Gate Park, not stop at the Japanese Tea Garden and our stop to look at the Golden Gate Bridge was very rushed only 10 min. Lombard Street was pointed out from about 10 blocks away as we turned a corner, see up there, that's Lombard St Again, my guess was that the late start contributed to the omissions and some things are left to the driver's discretion. It was a decent overview. The stop at Lands' End was nice, I wish I had more time there as the hike up and down took up some time, so not a lot of time to really see it all. If you take this tour, arrive early and walk the block down to Union Square to look at the artists' market. The boat cruise was ok, but just a ride out to, and under the Golden Gate Bridge, then around Alcatraz Island, very simple.
 

Review by:   Carmen M,    October 2017 3 star review of San Francisco Deluxe Half-Day City Tour - worth doing.
My husband and I did not really enjoy this tour. We could not understand the driver who was also the tour guide and we spent a lot of time on the coach. Some of the sights were good but not much time was spent in these places. We did take some good pictures and he did drop off us at the pier for those who wanted to.
 

Review by:   Jeannette J M,    October 2017 4 star review of San Francisco Deluxe Half-Day City Tour - recommended.
Our bus driver and tour director Joe? was very informative and answered all our questions. We saw all the sights San Francisco had to offer. The employees were very helpful - they picked us up at our hotel and returned us to our hotel at the end of the day, even though our tour started at 9AM and finished at approx. 1PM. We were able to tour ourselves and still know we had a ride back to our hotel. Very important when you are in a strange place. I will call on Viator and Gray Bus Line for my next tour.
 

Review by:   PATRICIA R,    October 2017 5 star review of San Francisco Deluxe Half-Day City Tour - ultimate experience - highly recommended.
Excellent
 

Review by:   Rhonda C,    October 2017 4 star review of San Francisco Deluxe Half-Day City Tour - recommended.
The tour provider had plenty of different tour leaving the Union Plaza area, so there is lots to choose from depending on your interest. if you want to tour Alcatraz make sure to book early as it often sells out.
 

Review by:   Eoin K,    October 2017 3 star review of San Francisco Deluxe Half-Day City Tour - worth doing.
Tour was good but the tour company was very poorly organised. I had booked on line via Viatour. They tour company forgot to pick me up at the Hotel as requested and confirmed. Luckily the concierge called Gray Line who told them they had forgot to pick me up and to come to their office. I had to pay for the taxi. When I got their the bus had already left and they had to call another bus to come pick me up delaying the tour by about 30 minutes. The tour itself was good and the driver was an excellent guide - 5 stars for him. Please note this is not a hop on hop off you are on the bus for the trip and only get off at a few places to take photos.
 

Review by:   Eileen G,    October 2017 4 star review of San Francisco Deluxe Half-Day City Tour - recommended.
Quite a large group tour but interesting to see and hear history of the city
 

Review by:   ramosthecat,    September 2017 4 star review of San Francisco Deluxe Half-Day City Tour - recommended.
The half day tour is more than enough to see San Francisco. We got to see some sights we would have otherwise missed, namely Lands End. Then went back to explore locations we saw but wanted a little more. Driver was great and informative. Only negative was the size of the bus which was a coach.
 

Review by:   Sue-Ellen W,    September 2017 3 star review of San Francisco Deluxe Half-Day City Tour - worth doing.
good way to see the city and a couple of photo stops, but not as good as when we did this two year ago
 

Review by:   Boris L,    September 2017 5 star review of San Francisco Deluxe Half-Day City Tour - ultimate experience - highly recommended.
The tour was amazing and the diver was perfect
 

Review by:   ramblinrose,    September 2017 5 star review of San Francisco Deluxe Half-Day City Tour - ultimate experience - highly recommended.
This is my second time taking this tour, this time with my Son, he loved it!!! Of course He loved it as I did. This time was a little different. we didn't see the painted ladies and a great surprise we went across the Golden Gate!!! AWESOME!!!! Being from Michigan I have a thing for bridges so do yourself a favor and visit the Upper Peninsula and cross the Mighty Mackinaw Bridge and take the ferry to Mackinaw Island! This tour was wonderful as is the Bay Area!!!
 

Review by:   Michael O,    September 2017 5 star review of San Francisco Deluxe Half-Day City Tour - ultimate experience - highly recommended.
The tour was excellent. The tour guide knew and loved her city. She tried to ensure we saw the sights before the fog moved in.
 

Review by:   Sumeet M,    September 2017 1 star review of San Francisco Deluxe Half-Day City Tour - not recommended.
The Half Day City tour was fine._br/_ The tour had an additional option of Bay Cruise which we paid for and was mentioned in the voucher as well._br/_ However, the tour guide refused us Bay Cruise stating we had not paid for,_br/_ Once I returned home, I wrote an email to Viator Customer Support and it has been a week with no response/resolution except for an acknowledgement of the email. _br/_ One would expect a better customer service from Viator and their handling of their contracted agencies..
 

Review by:   Gary C,    September 2017 5 star review of San Francisco Deluxe Half-Day City Tour - ultimate experience - highly recommended.
Great tour , we saw and learnt so much about the city , very strongly recommend
 

Review by:   Alexandrina B,    August 2017 2 star review of San Francisco Deluxe Half-Day City Tour - ok, could have been better.
Tour guide spoke in a low monitone voice not expressing any enthusiasm for the city's history. I couldn't see out of the front window making the scene only visible from the left side of the coach where I was sitting.
 

Review by:   Richard B,    August 2017 5 star review of San Francisco Deluxe Half-Day City Tour - ultimate experience - highly recommended.
Another tour we would recommend, informative driver who showed us an insight to life and history in San Francisco.We would recommend this tour. Dianne and Bruce Bate Australia
 

Review by:   Lorraine Z,    August 2017 2 star review of San Francisco Deluxe Half-Day City Tour - ok, could have been better.
We were disappointed in the tour. The bus was delayed about an hour, then everything was very rushed, and we ended up back early by almost an hour! I understand they were having difficulties with the bus but to end early and not get even half of what we paid for was a disappointment
 

Review by:   Paul H,    August 2017 5 star review of San Francisco Deluxe Half-Day City Tour - ultimate experience - highly recommended.
How could a trip to Alcatraz not be interesting? _br/_ This place has lots of history behind it and the jail echoes the past. _br/_ The setting for the Clint Eastwood film of the same name. _br/_ A must if you are in San Francisco but be prepared to book in advance.
 

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