Service was great . Was contacted at times when arrival was going to be and shuttle was on time. Got me straight to airport with plenty of time. Safe driving and friendly .
Review by: april.schultheis, January 2018
They had another passenger scheduled for pick up. It sounded like they didn't have full information for the passenger. We went about 40 minutes out of the way to get the other passenger and when we got to the campus the driver still couldn't find the location and the road was closed. He made every effort to call her and find her but when she found out she'd have to walk to the shuttle, she decided not to go, even though the driver offered to meet her and carry her luggage. Most of this was the other passenger's fault, but the driver complained the rest of the way to the airport for the next 40 minutes about the other passenger.
Review by: David M, December 2017
Driver didn't turn up, rang the provider. They were very apologetic and upgraded our vehicle. Did have the wrong name for our booking though?
Review by: Rita W, September 2016
My trip was beyond outstanding. The driver was polite, efficient and very effective. I am traveling to New York soon and would like to use the service again. Can you tell me what other cities you service?
Review by: Stephanie, September 2016
The price to get from Baltimore to Washington, DC is great! However, if you are in a rush, be advised that this shuttle will pick up and drop off other customers as well. Nonetheless, I would use this service again.
Review by: Janice B, August 2016
Very efficient and professional. I will definitely utilize your services again. Thanks for your service.
Review by: Laurence I, August 2016
Pickup was on-time, but I would have appreciated a call from the shuttle driver to let me know he had arrived. Other than that, no complaints about the service. Would definitely use again.
Review by: Carolyn S, July 2016
The driver arrived after giving notice of the expected arrival time. He was courteous and told me that two other riders would join us. The driver was an excellent driver and the trip was smooth. We arrived at BWI quite early and with plenty of time to spare.
Review by: Jacqueline A D, July 2016
Great! It was raining and the driver called for an early pick up to ensure I would be on time! He was prompt, careful, quick and courteous!
Review by: Linda K, June 2016
Really Great service - driver arrived early to collect us and the vehicle was spacious. I would happily use this company and service again.
Review by: Kristine H, November 2015
Received help from staff to locate waiting spot for shuttle. Minimum wait. Driver was a bit reckless.
Review by: Mr S P S, November 2015
We were picked up from our hotel right on time. We were taken straight to the airport without any delay, arriving in plenty of time for our flight. So, why not 5 stars? Well, the driver was almost totally silent, even when he picked us up. He also drove far too close to the vehicles in front of us for my taste - and safety, if anybody had braked suddenly.
Review by: Martin B, October 2015
Prompt, efficient service. Very Pleased. Would use again.
Review by: Maxwell M, August 2015
Did the job effectively but our driver constantly switched radio stations which got a bit annoying. But that's being picky!
Review by: Stacy M, August 2015
The driver was on time and very helpful
Review by: craven, July 2015
The trip was timely and cost effective
Review by: MAXIM R, December 2014
Great punctuality. Good courtesy and nice comfortable and scenic journey
Review by: Sylvia K, December 2014
I am sorry to say this is the worst experience I have ever had on a shuttle. I did not expect to be picking up riders at their home address. I was in the van for over two hours before we ever even started for the airport._br/_
The driver was unable to find the address for one of the passengers riding around with great uncertainty_br/_
until after over an hour we finally found her home. The 4th passenger.. again a trip to no where! I arrived at the airport only 12 min before boarding time. If I had not had TSA clearance and hence avoided the "regular" long line I would not have made my flight. It was an absolutely miserable ride!!!
Review by: Candy, October 2014
Driver was early, traffic was bad but we made it in plenty of time
Review by: Angelica B, October 2014
I had to pay 73usd becouse I has to go to pentagon. Even i norified that my transfer was to Pentagon, 4/5 days before