Very frantic and separated me from my friend so arrived at our hotel at different times.
Review by: Elitrip, April 2018
The driver was great. The trip was uneventful except the people who got on with me at the airport didnt have a reservation and paid half what I paid. I got off first, so theirs wasnt a shorter trip.
Review by: Candice D, April 2018
Confusing where to go to pick up ride in dc _br/_ Curb signs numbers were not the same need something indoors
Review by: Suneer S, March 2018
Confusion amongst the ground staff when I presented my voucher as they couldn't find my booking - resulted in standing around in the bitter cold while they tried to find it but it was a systems issue rather than the staff's fault. They finally managed to do so but had to wait another 15 minutes or so for the van. Driver was good and politely asked whether it was ok to route to Ronald Reagan first as two of the passengers had to catch connecting flights. Service and ride was good overall, only three stars as had to wait unnecessarily in the cold for so long.
Review by: Maria R, March 2018
It was bad. I must have waited in the van for at least an hour - people got on got off, were moved into different buses- it all came over as ineffectual and unorganised. I don’t blame the driver he actually told the reps that they couldn’t keep people waiting like this...and we got on the move
Review by: Benjamin D, March 2018
Very pleased with the experience driving from Dulles airport in DC to my hotel. The driver was pleasant and although he drove a little fast, that wouldn't stop me from using the service again or recommending it.
Review by: Susan B, March 2018
It took at least an hour from arriving at the allocated pick-up point to actually moving off on the transit from Dulles to Washington,it then took another hour an a half to reach our hotel,as everybody else was dropped off first. This is not good when it takes about two hours to get through security at the airport. Take a taxi. It is worth the extra money.
Review by: sgupta, March 2018
Great service
Review by: P L K W, January 2018
Very good service from the airport. Quick to check in at the desk and finding the right minibus. Reached the hotel very quickly.
Review by: Carole, January 2018
After a long flight it was a pleasure to travel to our hotel with these guys. Easy to find at airport and quickly whisked to our accommodation with no hassles whatsoever. Will definitely use again!
Review by: Frank_roby, December 2017
Was well like after by the despatch clerk when my booking was showing on their system. Trip to the hotel in DC did take a lot longer than I thought that it would as it was nearly 2 hours as the driver had a late booking. Without that and the rush hour traffic we would have got there a lot earlier._br/_ Good value if you can get a straight ride into the centre but not such value of there a lot of multiple riders going in different directions
Review by: Andrew H, December 2017
Relatively easy to find the pick up point. Bus full. Frist drop off was way out in the sticks, so journey to Washington took well over an hour. Driver friendly and helpful.
Review by: Joan H, November 2017
Driver is very polite and courteous. Traffic is bad.
Review by: Pamela R H, November 2017
We had the rudest driver ever! If allowed I would of put negative-5 He was from super shuttle! Tried to charge us, saying our voucher was not valid! I contacted super shuttle they informed him it was valid so he grabbed it out of my hand and left! The return shuttle was a different driver and everything was fine!
Review by: Sarah L, October 2017
Booked from airport to hotel. We were told to go to curb 1D or 1F however this was wrong, we were sent to several other places before we found the correct curb. Once the bus arrived everything ran smoothly and we arrived with no further problems.
Review by: Lynne F, October 2017
The shuttle service worked well for us, we reached our destination and the driver was very pleasant and polite.
Review by: Ralphie, October 2017
Excellent service!!! Will use their service again.
Review by: Colin S, October 2017
Easy to find at the airport, helpful and efficient staff, journey into town was good, great value for money. Would recommend
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