Arrived on time. Driver was very professional and courteous.
Review by: Candice D, April 2018
Viator passes have to be confirmed and accepted by supershuttle_br/_ Had trouble confirming but after acknowledged all was good
Review by: ANDREA L, March 2018
The shuttle was on time polite driver and took us right outside the terminal . Recommend
Review by: sgupta, March 2018
Excellent service. The driver is great and friendly. ON time. _br/_ Good job. Keep it up..._br/_ S Gupta
Review by: Umesh P, January 2018
The coach was there in the hotel in time and the trip to the airport was smooth and nice. The driver was very courteous and helpful.
Review by: Andrew H, December 2017
Pick up arranged easily via phone. Arrived on time. Bit of a run round as others had to be collected. Driver courteous. Bus was a bit pongy though
Review by: Emmet C, October 2017
Great driver. Very friendly. Willing to schedule me for an earlier time than their recommended time, as I was worried about getting through security. Picked me up in the time frame they said they would and got me to the airport in plenty of time. 5 stars!
Review by: Emmanuel C, July 2017
Great service
Review by: KARI A, May 2017
Something wrong with pickup list, so I had to wait in the car for a very long time before going to aiport
Review by: sistapleto, April 2017
Shuttle never showed up. Had to take alternative means to airport.
Review by: STEPHEN M, February 2017
Quick, efficient service. A great service at a very competitive price.
Review by: Anna R, January 2017
I made reservation of the pick up on the phone: I had an international flight at 6.20 pm and was suggested to leave the hotel at 2.30 pm, I was even recommeded to wait outside the hotel not cause delays. The van arrived at 2.30 and then, after a drive to a nearby hotel to pick another customer, drove back to my same for another passenger who was not even there. We had to wait till 3.10. I asked for a printed receipt several times and the driver said that it was ok then, when we arrived at the airport, he announced that he could not print it. He should have said that at the very beginning. Not professional at all
Review by: Joey, January 2017
Absolutely spot on and a great service. Would highly recommend this as a great way to and from the airport. The driver was a bit nuts with his driving but then again, I guess that made it go quicker.
Review by: Benjamin M, January 2017
Picked up on time, dropped at the airport on time. Just as I wanted, only trouble was with the driver who kept saying I wasn't allowed on the van even though I had a return ticket. A quick call at the company solved the problem anyway.
Review by: Cavour Y, January 2017
Very good! Although when I arrived at the Dulles Airport, the reservation desk claimed that there was no notice of my reservation and when I showed him the printed voucher from Viator, he had to call his supervisor and I had to wait for about 1/2 an hour to resolve the situation as he said that I should have printed the voucher with the code on it.
Review by: Julia A, December 2016
SuperShuttle desk was easy to find in airport thanks to instructions sent by email from the company.
Review by: rachellovatt, December 2016
Transferred with no problems from hotel to airport. Recommend service.
Review by: Eileen A, November 2016
I am an 82 year old woman travelling alone, and Viator made my trip perfect! They were courteous, prompt, and professional. I will definitely book with Viator in the future.
Review by: Nail A, November 2016
Was a great experience . No issues
Review by: piotr, October 2016
The shuttle was sharp on time. The van was prety new. There were only 4 persons in the van and the driver was perfectly on time and drove us directly in front of Lufthansa Gate. I recomend it very warmly.
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