It was not made clear where we were to have met the driver and it was more than several minutes before we figured out where we needed to be to get picked up. However, our driver was very pleasant and accommodating and got us to our hotel.
Review by: Sheldon W, October 2017
Driver met us at the luggage area. Lincoln town car nicely maintained. Comfortable ride to hotel in Buckhead. We arrived late and near midnight. Was very happy we chose this option which was not not expensive.
Review by: Kevan T, September 2017
Was a distarous start to my holiday. Will definitely take a taxi next time
Review by: Penelope C, September 2016
Driver was professional, courteous and helpful. A great finish to a long journey!
Review by: hlenofo, August 2016
courteous,respectful and patient driver...chilled water was available at all times.
Review by: hlenofo, July 2016
courteous,respectful and patient driver...chilled water was available at all times.
Review by: Monica R, April 2016
I need my money to be return the transfer was not in the airport and we had to pay for a taxi cab._br/_ Please let me know how to proceed? thanks.
Review by: Bryan M, November 2015
Great large land cruiser type vehicle and very friendly and helpful driver.
Review by: missskybird, November 2015
Bad attitude. Arrived at Atlanta airport, waiting at baggage carousel, no driver. Called their dispatch who eventually located him, he advised he was running late so if we could meet him downstairs with our luggage then he would not have to park. We did not pay for a private transfer to be hauling our own luggage down lifts / escalators and out on to the kerb so I told him he would have to come in and assist with the luggage._br/_ When he finally arrived I was less then impressed with his attitude, it was as though he was doing us a favour. I would not recommend this service.
Review by: N A P, October 2015
When we phoned the Company to let them know we had arrived early, we told them again, even though it was on the booking, that we had 4 suitcases with us. He turned up in a car which could not accomodate the cases in the boot. We thought we had booked a mini-van. Eventually the cases were crammed in the car with the passenger in the front seat holding a suitcase. The driver had no idea where the hotel was, even though he already had the address on his email, and he had to keep pulling over to check the sat nav on his phone.
Review by: Wesley, October 2015
Never showed up. Unreliable service. Never recommend this product to anyone.
Review by: Barbara F, July 2015
Our plane was almost 2 hrs late arriving so we followed the instructions to call the driver and he very quickly arrived. Our driver was courteous and vehicle was comfortable and clean.
Review by: David T, May 2015
Was supposed to meet us at baggage reclaim. Had to phone him again as he was late. We then had to walk with luggage to a pick up point that suited the driver not the customer.
Review by: Michael H, May 2015
An absolute shambles. Transfer taxi turned up to collect us 15 minutes before plane due to arrive at the World's busiest airport - then demanded 100 dollars extra as he said he had waited for 2 hours for us to clear immigration. Finally settled for 60 They knew which flight we were on and should be aware that getting through Immigration is a tedious business at best. We had been told to ring him when we were through collecting our luggage. Instead - he was ringing us every 15 minutes demanding to know where we were. A disastrous start to a holiday.
Review by: Charles B, April 2015
HORRIBLE !! At baggage claim there was no one to greet us.. Looked all around went upstairs. Still couldn't find anyone.. Called the number, There response WHERE ARE YOU ? then finally the guy calls me said meet him at an odd door.. The guy finally comes, we have to drag our own luggage, the driver is annoyed for he has been circling and is picking us up in an area not allowed for Limo's_br/_
The whole experience was a joke !!!
Review by: Viveka R, December 2014
The driver was very polite and very understanding our flight was cancel and was rebook for an flight 5 hour later and that flight end up to be delay 1.5 more hours so we end up arriving after midnight (and we was due to arrived around 5:00pm) we called the driver told him about the delay he was very understanding and he wait for us, the drive from the airport was great he really explain about the area, so i would recommend this service to anyone that goes to ATL in the near future
Review by: s.a.elliott, October 2014
This is a great way to transfer to your hotel. The driver was there waiting for us and he was very helpful and friendly.
Review by: Geraldine M, May 2014
Great!
Review by: Leah, April 2014
Driver was waiting for us and very helpful. The ride was much better than taking a taxi. highly recommend this service.
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