The bus and tour guide are fantastic. The views from Tulum are breathtaking, it's a beautiful place to visit. Xel-ha is also nice, however, we went in July and it was really, really crowded. The restaurants/bars are great. Everyone raved about the snorkeling. We were a little disappointed with the snorkeling, between the number of people and the fact that you have fresh water running through the salt water from an underground river, it makes for cloudy water. The fish you do see, especially on the outskirts of the lagoon area, are huge, so that was neat. It was ok, but I would have rather gone back to our hotel in Cozumel where the water was crystal clear and a larger variety of fish.
Review by: Ephraim R, August 2008
A must see! I loved it, and will definitely go back.
Review by: Ephraim R, United States of America, June 2007
A must see! I loved it, and will definitely go back.
Review by: Michelle B, United States of America, January 2007
We were extremely dissatisfied. Tulum and Xel-Ha were fabulous, but the tour was run so poorly. Much time was spent shuffling people from bus to bus and driving to other locations to shuffle different people from bus to bus very little time actually at Tulum. We were so disappointed to see how large and how cool Tulum was, only to be told we only had a few minutes there. What a waste! The driver dropped off people at a Playa del Carmen hotel first, causing a huge number of us to miss the ferry to Cozumel. The guide told us to wait for the next ferry at 7pm, but we were turned away from that ferry because that was not the ferry we had tickets for.
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