Our driver was waiting when we arrived, but with all the people in the arrivals we didn't see him right away. I called customer support, and even though they answered in German, once I spoke in English the representative switched to English and helped me find our driver immediately. I was very impressed and glad for the competent assistance. The driver was friendly, professional, spoke good English, and gave us useful info about Hamburg.
Review by: yhuskey, September 2015
They met us as soon as we got off the plane and got our bags. No hassle...way to go! I do a lot of these transfers when I travel to foreign countries. Makes everything so much easier!
Review by: TM, September 2015
Great service after our long haul flight, easy transfer to hotel.
Review by: Firoze H, August 2015
The driver arrived on time and the ride was smooth. However, although the weather was quite warm, he did not put on the air-conditioning although it was included in the price. He was obviously trying to save money, but I felt cheated.
Review by: jgbstamps, July 2015
It is absolutely wonderful when a stranger arrives at the airport and there is the driver standing there greeting him, so relieved. Service highly recommended.
Review by: Robert K, March 2015
Excellent.
Review by: Celeste B, August 2014
Hastle free.
Review by: Catherine G, August 2014
Well worth using a transfer. Prompt attention and dropped off at the door of our hotel.
Review by: Mark T, June 2014
Picked up exactly as arranged and our driver was really helpful and had a great sense of humour. Fantastic service!
Review by: Zeynep G, August 2013
We were 7 people, and it was the shortest and very economic way of transfering to the city.
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