The person that arranged our rail trip did not give us accurate or adequate information regarding how to get to our hotel from the train station. We had upgraded our train trip to first class to make sure we had a reserved seat and had that on the trip to Edinburgh but they had not arranged for reserved seat on the way back so we ended up having to jockey for an available seat. It was really an uncomfortable situation. Accommodations were nothing special but comfortable and adequate.
Review by: neri, December 2017
My husband and I took this quick trip in December. We were not given the tour vouchers and did not have our accommodation details until the morning of the tour. However, we trusted Viator since we have joined other tours before in various cities._br/_ The tour was well-organised from London Kings Cross Station to Edinburgh and Loch Ness. The first class coach was worth the extra, since it was a very early trip to Edinburgh and late return to London. We were pleasantly surprised that the quoted B and B was Hilton hotel in a central location in Edinburgh. The hotel was a short walk to Waverley Station, Christmas Markets , the Royal Mile and Edinburgh Castle.
Review by: Deborah, November 2017
Trip if a lifetime! Loved it! Everything went great and couldn't have picked a better tour!
Review by: ralreyes, November 2017
It was a good compact trip. I suppose three days and two nights is not really enough to visit any place but it sure was a good introduction to Edinburgh. I wish though that there was more information on the distance of the hotel from the train station, especially for travelers who have difficulty in walking.
Review by: vlaraya, November 2017
We have joined a good number of package tour but this is the best one we have even joined. Everything about it is grea - the comfort of the bus for the long ride, the stops and the pack lunch, too. t. We especially appreciated the Loch Ness and the Highlands leg of the tour. The tour leader Caitlin is the best!!! Her enthusiasm for her work is was very infectious!!! She can energize the whole bus!!! She is the best tour leader we have ever had! Her lectureson Highlands History was a very great eye-opener for me and my husband. The rail trip from London to Edinburgh was also good. The extra we paid for first class seats was worth it.
Review by: Lucy P, October 2017
What a wonderful experience. Edinburgh is a fantastic place - so much history. The Highlands are absolutely beautiful and the boat ride on Loch Ness was so much fun.
Review by: Kayla M, August 2017
Despite telling the tour company when I booked the tour that I am disabled and use a mobility scooter, I was booked in a hotel that was not accessible. The tour to the Highlands had its own issues, including the fact that I was never told about having to book a separate ticket to see the Loch Ness. So I went to Scotland, expecting to visit Loch Ness, and never got more than a passing view from the distance. For what I paid for this tour, I could have made my own reservations and had a more accessible time.
Review by: her_too, June 2017
Fun short trip to Scotland! Well organized and good value. I only took off one star because the highland tour involved a lot of time spent on a bus it was really scenic, but wish there was more time to explore off of the bus.
Review by: Colleen H, March 2017
This tour is an excellent way to see Edinburgh and the highlands in a short period of time. We elected to go first class on Virgin Rail which I recommend as meals are included and service is attentive. Our hotel for 2 nights was only a 5 min walk from the station however the tour company had failed to place a booking with the hotel. Which was quickly remedied by Reception staff but could have been a disaster. The tour is self guided except for the all day highlands experience which is a short walk to their Royal Mile offices to start and end the bus tour.
Review by: Nellie, March 2017
This was an amazing trip. Really well organised. Timings were perfect. Accommodation was clean and central to everything. Our Coach trip to Loch Ness and Highlands was excellent. Our Driver and Guide Scot was humorous and witty, he gave us all the history and the culture as well as Scottish'isms. Very very enjoyable. Highly recommended.
Review by: sampkja, October 2016
The Highlands tour was excellent. Out tour guide Rich was outstanding. He is a wealth of information about Scottish history and is a spell binding story teller! Loch Ness was beautiful and the crew on the boat ride were very informative. We opted for 1st class rail and it was worth it. Great service on the trip up to Edinburgh with no delays. A few delays on the return trip but we were fortunate to sit across from two Scottish lassies who were a wealth of information. The only negative were the hotel accommodations. It was a bare bones room with 2 twin size beds, no dressers or phone, one outlet and a wee TV. The beds, however, were comfortable and we didn't visit Edinburgh to watch TV. The staff at the hotel were very nice but we did have an issue after returning from the all day Highlands tour and finding that our bathroom was not cleaned and no fresh towels. Management quickly made sure we got our towels and offered complimentary drinks. This really is a great tour except for hotel and if you are fortunate enough to get Rich as your tour guide you will not be disappointed.
Review by: c3murphy, October 2016
Good introduction to Edinburgh and Scottish Highlands.
Review by: Martin S, September 2016
I would have given it 5 stars but the Waverly Hotel in Edinburgh only had one elevator which wasn't working and my wife and I who have bad knees had to walk up and down 5 flights of stairs to get tlo our room. The Highlands Tour guide who went by the name of Sandy was fantastic. sandy gave us a 5 star tour of the Scottish highlands and Loch Ness.
Review by: Susan F, September 2016
Scotland was wonderful! Edinburgh is a beautiful city, but the trip to the Highlands was definitely - and unexpectedly - the highpoint for me. I wish that the hotel had been closer to the center of town rather than a 20 walk to where things happened.
Review by: Audrey T, May 2016
would have been 4 stars if there had been a option to upgrade the hotel as the room I had was clean but could use some updating. There was no safe for valuables and I was very uncomfortable about having to leave some of my things in my room. Make sure to plan on a cab ride to your hotel when you arrive in Edinburgh because it is very hilly and even having to carry luggage a couple of blocks can be a workout. The Hop o Hop of tour bus was great and very easy to find. The tour of Edinburgh Castle was great. Trip to Loch Ness was very good but very long. The tour guide for this was awesome and she gets 5 stars. Would definitely recommend this tour for a first time adventure to Scotland. I am already thinking of going back to do more exploring.
Review by: pattersoncherylann, November 2015
Great
Review by: Clayton T, August 2015
We had a great time - good value. We opted to go first class on the Train portion which was really nice._br/_
The hotel in Edinburgh not exactly a Scottish guest house was actually much better than we had anticipated for the - it was a European hotel and perfectly located. The amt of time in Scotland was perfect and the Highland Tour was great. This is the only way that we would take a short 3-day exclusion in the future - nice job Viator !! C Taylor / USA .
Review by: Bhanumati L, June 2015
Great trip with a Tour Representative explaining and escorting us to our train at King's Cross Station, London. Our Hotel Thistle was near to the to the Edinburgh Train Station - less than 5 minutes walk and the accommodation was pleasant. Cardiff Castle being about 15 minutes walk from our hotel, was an opportunity to walk around a bit and see Edinburgh._br/_
The bus tour to Loch Ness enabled one to see quite a bit of the rugged beauty of the highlands of Scotland with an efficient tour bus driver who doubled as a tour guide, he did a magnificent job.
Review by: Tracy B, May 2015
Absolutely loved it! Beautiful countryside. Our guide Heather was fantastic. She had some great historic stories that she talked about along the way. Very knowledgable and could make a little story seem like you were right there when it happened. Loved her! The trip was well worth it.
Review by: Donna B, May 2015
Edinburgh is a beautiful city to explore. The tour was very independent, meaning there was lot of options on when to visit Edinburgh Castle or take a ride on the Hop On, Hop Off bus tour. The hotel was a Holiday Inn, which was not located in the city center. You either had to cab or take local transit to get there. I was disappointed that on the day of the Highlands bus tour there was no hotel pick up or drop off. With such an early departure, it was a rush to have breakfast at the hotel which was included and then take a bus to the meeting point. Other than that, I had a great time. The Highlands were amazing, a must see for sure!
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