I am scared of heights and have never been on a helicopter but the pricing for two people made it impossible to pass on. The facilities on the outside are a huge contrast to the modern interior. The staff was very welcoming and always addressed my partner and I by name. After watching a painless security video we were asked if it was our first time. The staff walked us outside and took a photo of us in front of the helicopter. Once inside we were strapped in and our pilot Dylan was friendly and super calm. His tone and attitude reminded me of the sea turtle Crush from Finding Nemo. He had his own music playing throughout the flight in our headphones as he narrated at a few points. Originally I thought the soundtrack bit would have been distracting but it was perfect. The sights were breathtaking but that aside the staff and our pilot made it an easy experience. At the end our photos were on display and easy to purchase along with the whole flight which was recorded and loaded to a flash drive. I appreciated that this was mentioned and displayed at the end rather than product dumping in the beginning. The prices were very reasonable. Thank you all for making this experience one my partner and I will never forget.
Review by: shafferball2, July 2018
We had a wonderful, smooth flight with some amazing views of Haleakala and the Maui rain forests and many waterfalls. Captain Kirk was a fun, experienced pilot who gave us a great ride, along with a lot of information on what we were seeing.
Review by: pjmcfar, November 2017
Aloha! My husband and I are so glad that we experienced this once in a life-time opportunity. Even though I was the one who booked the trip, I was a little apprehensive when we boarded the helicopter. Troy, the pilot, immediately set my mind at ease. He played music that went along with what we were flying over. He did a great job explaining what we were seeing below. It was an awesome experience. We have no complaints. We even purchased the video of our actual flight, so we could share it with others and enjoy it for years to come. By the way, we were blessed to celebrate our 50th wedding anniversary in our 50th state, Hawaii!
Review by: mcable, October 2017
Although we could not fly over the volcano, the views of molikai were beautiful. What a great experience!!
Review by: mjbarre, June 2017
Great experience. I'd never been in a helicopter before and this was a really good first time trip. We had our teenage kids with us and they completely enjoyed the whole experience. Very good tour guide. We saw some amazing waterfalls on the other side of the island because the crater was under heavy fog that day so we had to detour to another area.
Review by: js6129_78, April 2017
This tour was amazing!
Review by: michael f, February 2017
wow!!!! what an amazing adventure. Was not sure if we would like being in a helicopter but it was nothing like I thought. It was a smooth and very nice ride. The view was amazing. Maui air staff was the very, very best I have had the pleasure to work with.
Review by: James H, December 2016
Outstanding tour!
Review by: Ghazaleh F, September 2016
AMAZING EXPERIENCE!! WHAT A VIEW! BEST PART OF OUR TRIP
Review by: Michele C, June 2016
Fabulous. I would highly recommend it!
Review by: Tricia H, August 2015
We were detoured due to cloud cover to the West Maui/Molokai tour, but that was no hardship! Beautiful tour, and our pilot Mike was a great guide! Highly recommended!
Review by: Carol K, May 2015
I loved this trip! The pilot, Mike, was very personable and informitable. The helicopter tour was the highlight of my trip. Wish the day had been clearer and a little less windy by that's the luck of the draw...
Review by: Janice C, May 2015
This was my first helicopter ride. I had a great time.
Review by: jessicarosegreene, March 2015
This was a great experience. We saw so much we would have never seen otherwise. The pilot was super nice, and had a great playlist. Worth the money for sure.
Review by: Kim Michele G, February 2015
The staff and our pilot, Troy, were super. Very professional and made the family feel safe and comfortable with the whole experience. It was run very efficiently and on-time. Clean offices and helicopter. Great tour for our family.
Review by: Marie M, October 2014
Because of weather, the tour was changed...drastically. The pilot didn't get into interesting areas, he piloted so fast pictures couldn't be taken, not all sides of the helicopter saw the same views. There was barely any narration. I've taken this tour before, and it was great. I don't know how they dropped the ball on this day.
Review by: Ronald C, February 2013
Wonderful experience!
Review by: Mike A, July 2012
Crater was clouded over so we were offered an alternate ride to Molakai to see the cliffs and waterfalls. Nice but would have liked to see 7 pools and crater instead.
Review by: Lynette F, April 2012
It is the only way to see the magnificent coastline and waterfalls of this island. The pilots commentary and knowledge of Maui was very informative. Glad we did the trip.
Review by: Freddie A, January 2011
Maui Air was very good about calling in a timely manner to reschedule due to the weather, etc.
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