We used this service to travel from the airport to Downtown Memphis. An excellent service was provided, I was contacted by text the day before to let us know the driver would be collecting us and then again to say the driver was on his way for us and again to say our driver had arrived. This was very reassuring as we arrived quite late at night.. Our driver was waiting for us and took us on our journey. He was very pleasant and told us some information about Memphis and showed us some of the famous sites on route.. A very pleasant experience!
Review by: Karen B, January 2018
Driver was there soon as we arrived - was very friendly and gave lots of information on route to the hotel
Review by: Stuart H, December 2017
A great service, one of our bags had been destroyed by SouthWest and it took a long time to log the issue and then try to salvage the suitcase - the driver waited without complaint and then helped load our numerous bags. On the way to the hotel he provided a lot of information on what to do and see and how to get around the city. Direct service to our hotel was fuss free. Highly recommended!
Review by: Hilary W, October 2017
First, I was told that we would be met at the airport with someone in the baggage claim area with a sign with my name on it. DIDN'T HAPPEN. _br/_ Second, I had to look up the number to call from a text message I received. When he answered the phone he was surprised to hear from me since he didn't realize that I would be at the airport. That was when he called someone else. _br/_ Third, eventually I got a call from someone who was already waiting for us. This was no nice car it was a PICKUP TRUCK and the driver was from Uber. _br/_ Lastly, Viator charged me 62. I used another car service while I was in Memphis that only charged 20 to take us back to the airport five days later at 8:00 AM. _br/_ Needless to say, I will never use Viator again.
Review by: Nee-Nee, October 2017
Our driver was awesome! He was very engaging. He gave us a brief history lesson on Memphis and recommended some great eating places to visit.
Review by: PAMELA E, September 2017
Good as usual.
Review by: Thomas W, September 2017
Excellent service. Met us on time despite our flight being 3 hours late. Very friendly and helpful driver. Highly recommended
Review by: Mary Jane S, November 2016
Our driver, Stuart, was excellent. He was very friendly and showed us some of the area on the way to our destination. Highly recommend the service.
Review by: marie g, September 2016
driver was friendly and informative on our trip from airport to our hotel. he was there on time
Review by: Paul.vale156, August 2016
Again no complaints used these transfers before in South Africa and would highly reccomend it
Review by: James W, July 2016
Driver was ontime and pointed out interesting things on the way to the hotel, especially in the downtown area. Very helpful as we had not been there before.
Review by: Timothy N, April 2016
Had slight problem locating our transfer car at airport due to trouble with plane unloading luggage late, delaying us. Phoned contact number and was put through to private hire company then directly to driver who located us within 10 minutes. Driver was pleasant and car fine, getting us to the Heart Break Hotel in 15 minutes in light traffic.
Review by: adrian b, March 2016
Good service and quick tour of downtown on the way to the hotel, with some good advice on what to see and do in Memphis, thanks Larry, our driver. Top marks !
Review by: Emma S, March 2016
Excellent service collected X us from the airport and dropped us at the hotel
Review by: Norma W, January 2016
Driver waiting for us on arrival very friendly good experience
Review by: Howard B, November 2015
Car was waiting at the airport all as expected
Review by: flesltchr, July 2015
Driver contacted us by text which we saw as soon as we landed and was waiting as we exited the building.
Review by: John G, April 2015
Terribly upset, the site wouldn't except my code when I got to an area that had wifi. I had paid for the private transfer so we kept on it with phone calls. I'm sure the driver leap out of his pyjamas and came and got us. So in the end all was well. Driver was very accommodating
Review by: Karen S, March 2015
Maria (my driver) was fantastic! My flight was delayed and she waited patiently for me anyway. It was a lovely experience.
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