We purchased a round trip limo service from and to the airport. The limo that picked us up from the airport was very old and kind of beat up, but the driver was nice. When I called to confirm that the driver would arrive on time to take us back to the airport I was told that the limo they were going to send had mechanical issues and they were sending a car, I asked if I would receive a refund because that's not what I agreed to or paid for, they said I needed to contact Viator for a refund, so when I contacted Viator they said they needed to contact the limo co. and had all 3 of us on the phone, the Limo co. representative Sophia, basically told me I should have refused the ride to the airport, and since I road in the car to the airport they fulfilled their part of the agreement and I wouldn't receive a refund. I told her that I asked for a refund as soon as I was told I wouldn't get the limo I requested and was told to contact Viator...to make a long story short, I had to argue with the Nassau Limousine services agent to get my refund, I didn't want to have to pay for what I didn't order.
Review by: Glen P, April 2018
The limo that picked us up at the airport to take us to our hotel was totally ghetto. The interior was literally falling apart and this vehicle should have been junked a decade ago. On the other hand, the return limo was great and as expected. So a totally mixed bag.
Review by: Travel2, December 2017
Prompt, friendly courteous service both from airport to hotel and then return hotel to airport. We were a party of six, including children, traveling during the Thanksgiving holiday. Highly recommend this company.
Review by: Lynn D, August 2017
Service was great the only thing I will say is due to the fact that our flight was delayed and then it took an hour to get through customs we were not picked up in the limo that we ordered we were told that we were late so we had an SUV .......
Review by: Moses S, July 2017
I would highly recommend this company.. I've done business with them for several years. Great experience. On time, professional, helpful and very friendly. Pricing is fair.
Review by: Ashesh Shah, April 2017
Limo driver nice... limo were clean and on time every time we need.
Review by: Ashesh Shah, April 2017
nice
Review by: Lawrence P, February 2017
The limo was terrible,, ripped seats, no stereo, just a little portable one on top of the back seat , window would not go down, to take pics, he said to use the other one, no beverages offered, unlike the different company we rented from in 2015, was NOT worth the money we paid.
Review by: gloria110, January 2017
We used Viator for limo service to and from the airport in Nassau the Bahamas. The driver was courteous and very informative. I would highly recommend Viator and would definitely use Viator again if I visit the Bahamas in the future.
Review by: Julie C, July 2016
The ride from the airport to our hotel was just ok. The car was warm from sitting and waiting for us because our flight was delayed. We found our car driver easily. The ride back to the airport was much better. Our driver took her time because again our flight was delayed. The A/C was much better. The only thing I wish they offered was bottled water. For the length of ride and the Bahamas heat, we should've been offered a drink for the price we paid.
Review by: Sylvia H, July 2016
This tour was amazing!
Review by: Yvette B, June 2016
Great experience. Would definitely use this service again.
Review by: Alison B, June 2016
The staff were very efficient and were on time. The driver was very friendly and knowledgeable about the local attractions and where we should go. Made the exit from the airport very easy.
Review by: Gregory S, April 2015
Everything as expected. Driver was on time and courteous. Car was clean, air conditioning on, had movies for the kids. Good experience overall.
Review by: Jean-Marc T, March 2015
This tour was amazing!
Review by: Brenda S, January 2015
Best way way for 4 adults and their luggage to get quickly from the airport to hotel and back. We got off the plane, collected our luggage and there was our driver waiting for us. Return trip was just as efficient. We were given a return pass with pickup time and our driver was even a few minutes early. No hassles, no crowds, no worries.
Review by: Mark D, December 2014
I will definitely use Viator again.
Review by: William B E, October 2014
It was rejuvenating to exit a crowded arrivals area of the airport to see a lovely with a big smile holding a card with my name. She was most helpful with the luggage and as an attached photo will show, our teen nephew was enthralled with "the coolest limo i've ever seen. I could live in here".
Review by: Phil N, August 2014
Well worth the money. Family was blown away by the surprise limo after our long haul. Our driver graciously received us, gave us a splendidly informative drive and even took us to a liquor store (we stocked up on booze) before driving us to the hotel. I scored huge points with the family!
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