This tour provided a great opportunity to see Puerto Montt and Puerto Varas. The guide was knowledgeable, spoke English and Spanish, and showed up promptly at our hotel. However, the tour felt very rushed and our guide wanted to skip parts of Puerto Montt, and tried to make plans for us. We were only in the area for two days before heading back to Santiago when he asked us if we had seen the markets and artesian shops there, he told us the ones in Puerto Montt were all the same and not worth our time, so we should go to the town of Frutillar, which was a whole hour away. We were leaving that afternoon and didn't want to stray so far from the bus terminal, but he continued to pressure us and even said he'd drop us off at the bus station to Frutillar an hour before the tour was supposed to end. I couldn't tell if he was genuinely trying to give us advice or just get rid of us, but either way it felt unprofessional.
Review by: Clara I, June 2017
This tour provided a great opportunity to see Puerto Montt and Puerto Varas. The guide was knowledgeable, spoke English and Spanish, and showed up promptly at our hotel. However, the tour felt very rushed and our guide wanted to skip parts of Puerto Montt, and tried to make plans for us. We were only in the area for two days before heading back to Santiago when he asked us if we had seen the markets and artesian shops there, he told us the ones in Puerto Montt were all the same and not worth our time, so we should go to the town of Frutillar, which was a whole hour away. We were leaving that afternoon and didn't want to stray so far from the bus terminal, but he continued to pressure us and even said he'd drop us off at the bus station to Frutillar an hour before the tour was supposed to end. I couldn't tell if he was genuinely trying to give us advice or just get rid of us, but either way it felt unprofessional.
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