Driver spoke only Russian. I believe that if you offer any kind of hospitaly service, the staff must speak at least one foreign language.
Review by: Karen F, July 2016
It was perfect!!! The driver arrived on time with a vehicle large enough to handle all of our luggage and dropped us in just the right place for us to get where we needed to go. Could not have asked for any better!!!
Review by: Elise C, January 2016
Good service. Driver was courteous.
Review by: Carmen G, October 2015
Our driver was waiting for us , that's all we wanted
Review by: Valerie A T, September 2015
The gentleman showed up right on time, was courteous and prompt _br/_ We felt comfortable and I was very glad I had booked this with you!_br/_ Thank you,_br/_ Valerie
Review by: Anoushka Peiris I, June 2015
very accurate pick up
Review by: hawaa a, August 2014
Car came to pick me up from my hotel almost 1 and 1/2 hour late and if my flight wasn't delete I would miss my international flight.
Review by: Elizabeth F, September 2013
My driver dropped me off at the wrong terminal even though when I made the reservation I had indicated the correct one, so I had to pay an extra $15 to a taxi to get me to the right location. Also, because it was 4am when I departed, there were only a few taxis out and available, so it put me in a terrible spot and i had JUST enough money to cover that. In the future, I'll take my chances with booking a local taxi on arrival or though my hotel, this was too expensive to not have been a professional service.
Review by: Kumutha L, September 2013
This was terrible! We were delivered to terminal 2 instead of terminal 1 and had to hire a taxi to take us to terminal 1. It cost us an additional 600 rubles.
Review by: John D, September 2013
The taxi was way too small, I had told them that I had 4 large luggages and they sent me this small car.
Review by: Nareshchandra S, August 2013
Excellent except the driver went to a different Radisson Hotel
Review by: Barry J, July 2013
Why?
Review by: Hayley K, July 2013
Great driver.
Review by: Jules P, July 2013
After our bad experience with the city grand tour, we had to use the services of hotel concierge_br/_
to contact Maria Rose Tours to finally have a car 30 minutes later than promised._br/_
The car was ok and the driver also.
Review by: Christine B, June 2013
Very good, arrived on time, the taxi was clean and the driver was pleasant.
Review by: Maurice R, June 2013
Driver was waiting for us, and assisted with luggage. Comfortable and speedy transfer to hotel. Driver refused any tip!!!
It was OK, but the guide didn't spoke a word, I think he didn't Know English.
Review by: Jennifer B, September 2012
On time, nice driver, clean high-end vehicle. What more could you ask for?
Review by: Kenneth D, July 2012
Pick up went very well and was confirmed in advance. The fact that the pick up was at 4.00am was a concern but driver arrived on time and was very helpful.