The tour was not what it claimed to be and I was the only person among hundreds of other tourists visiting the same sites to have my itinerary. I had to switch buses several times to be taken to designated locations. They switched my schedule to going to Masada the first day and then Jerusalem the second day. The first day I was with one group, but then put on bus with strangers to go to spend the night in Jerusalem. The hotel charged me for my accommodations when my overnight hotel was to be included in my tour fare. Then on the second day I spend only a half day with the same people and then was switched again to be with a different group in the afternoon. Again, I was the ONLY person that had my itinerary, though i was traveling with large groups of people.
Review by: John M, September 2017
Stories from the Bible came alive as our awesome guide, Ami, shared the history of his country as we drove to Jerusalem. We were spoiled from pickup at our hotel in the morning to drop off later that day at our beautiful, boutique hotel in Jerusalem, organised by Viator. Our first day was full of information, amazing sights and fabulous stories. Our second day in Masada and the Dead Sea was full-on and apart from the hot hot weather, which one should've expected in the desert ? the sights/sites seen and visited brought history to life. Thanks Viator and Ben Harim.
Review by: David S, June 2016
The actual tour guides were really great especially day two guide -- not sure of his name but he had long hair -- he was awesome. But Viator itself was disappointing - they just offloaded us to another tour agency Bein Harim who did all the actual work, but they Viator did very little communicating. We had to follow up multiple times to get our pickup times/locations set up and Viator just treated it like a hand-off i.e. they just get leads and then move on. So, I won't use Viator going forward -- instead, I think you can do better by just going to the local guides themselves. In this case I WOULD recommend Bein Harim, and you can find them and book them directly and likely save money without having Viator in the middle, adding no value.
Review by: Grant R, April 2016
This has to be the best tour of our trip. Eli and Eyal our guides on the 2 days where superb and very knowledgeable. Our hotel in Jerusalem booked by the tour was very central to many great restaurants. Highly recommended!!!!
Review by: fuchchi, February 2016
Loved the dead sea floating experience! I tried really hard to drown but I just couldn and #39;t. Lol!_br/_ Wasn and #39;t a huge fan of Masada but I guess that and #39;s personal preference. _br/_ Jerusalem and Bethlehem were super cool. Our guide was very informative and funny.
Review by: OMAR Z, July 2015
Very interesting place and the guide was well informed and always taking good care of the group. Highly recommended
Review by: Charles N, July 2015
Fun and knowledgable guides. It felt like traveling back in time. Thanks!
Review by: Charles C, July 2015
It was wonderful getting to see sites that I have dreamed about seeing for most of my life. The guides were great and very informative.
Review by: coralellen, April 2015
This was an amazing tour! Our guide named Rikki was fantastic! She was very knowledgeable and happy to answer any questions. Masada was an amazing place to see. Floating on the Dead Sea was so much fun! I would recommend this to anybody. We were very lucky to get a great guide for Jerusalem and Bethlehem too, named Ron. He showed us all around and we had a fantastic day. Beware of the Orthodox Easter as we were nearly crushed in the crowds at the tomb. That was an experience in itself. All good fun.
Review by: Jonathan P, December 2014
This tour was amazing!
Review by: hoon, December 2014
The best guide..._br/_
However, we had to spend too much shopping time.
Review by: Ross, June 2014
Great tour with wonderful guides!
Review by: ca_velas, May 2014
Day one of the tour was great (Jerusalem and Bethlehem, specially Jerusalem). They will always take you to souvenir/traditional shops but I guess it's part of the tourism industry in the Country and it's unavoidable. Sometimes annoying for me to be honest.
Review by: GEORGE L P, February 2014
The general choice of sights to visit was spot on, but the Jerusalem hotel used in at best mediocre. Both the dinner we opted for and the included breakfast were absolutely the poorest quality in ALL of our time in Jordan and Israel. The room was also noisy and the TV access "shut down" for almost 5 hours in the late afternoon and early evening.
Review by: James G, January 2014
A very good tour and without the hassle and danger of renting a car and trying to see the same sites. Would have liked to have had more time in the bazaars in Jerusalem, but then that would have cut the other sites short. Also, having a knowledgeable tour guide as we did makes the experience even better. Highly recommended for any first time traveler to the area who wants to see as much as possible in the shortest time.
Review by: RAFINE M, January 2014
Jerusalem, Masada and Dead Sea were great experiences. We learned a lot and got to see a lot of Israel and float on the Dead Sea. Bethlehem was another story. Our guide there was trying to get money from us so we wouldnt have to wait in line to see where Jesus was born and he got mad when we said no
Review by: MaryWendell F, January 2014
Good tour, covered the basics, and included Bethlehem, but skipped some listed things like the Milk Grotto (because there was a 3 hour wait to view it). Guides were a mixed bag.
Review by: David L, December 2013
Remarkable history. Perhaps due to off season, we did not have a consistent 2 day tour with the same group. We were shuffled around a few times to get on the right bus to the right location. Each day we did have one tour guide and main bus driver. The first day, the women was difficult to understand and her depth of knowledge seemed limited; and the pushed getting a tip. The second - trip to Jerusalem and Bethlem - our guide (named David?) was very knowledgeable and could go into to depth on many areas. He presented things in an entertaing and interesting way. There was no tip basket but we did have to pay extra to expedite through the line in the Bethlehem church. Hotel they put us in in Jerusalem was ok but not near anything and I would not stay there again. For the price, I would have expected a higher level of quality and service. I would still recommend going via tour group.
Review by: Stephen B, December 2013
These are all incredible places to visit and this trip covers them way better than youd be able to do yourself. Day 1 starts in Jerusalem which was completely overwhelming, its a complete shock to the senses, all this ancient history, incredibly diverse cultures and religions all crammed between the old walls, it was great to have the guided tour as you see and learn so much in the short time you have. Next is Bethlehem, and even getting there is quite an experience. Overnight in Jerusalem. Day 2 starts at Masada, amazing, then off for a mud bath and floating on the dead sea. A brilliant trip. The only negatives I would mention is the very average overnight hotel in Jerusalem (upgrade if you can) and the tour guide on day 2 must have been doing the tours in King Herrods time as she appeared pretty bored of doing the tour again.
Review by: Clifford K, December 2013
Great trip, well organised and the hotel I was booked into was very flash. Well worth the money. Great trip would defiantly recommend it
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