An excellent tour, exceeded our expectations. We were lucky to see the mountain so clearly, which really made the trip special and memorable. The tour is very well organised and we had a very knowledgeable and amusing guide Mr Hera. The lunch on day 1 was very good in a lovely location. If you are not sure which hotel to go for, the Kowakien Ten-yu Hotel is exceptional - it is a brand new, h hotel and the rooms are exquisite, beautifully and comfortably furnished in traditional Japanese style, including everything you need to enjoy the onsen/spa experience even kimonos to wear in the dining room, if you wish!. The private spa bath on the balcony makes it very special. The staff greet you like celebrities. The included Japanese dinner is also an experience not to miss.
Review by: Marie H, August 2017
Superb to see Mount Fuji, one of those places that give you a special feeling. Great guide. Lovely onsen experience, although not luxury, but still very lovely. Bullet train is an experience in itself, almost like taking a flight.
Review by: Christopher H Y L, August 2017
This tour was amazing!
Review by: crystal_valles, May 2017
Not worth the money. No time at Mt. Fuji visitor center, rushed thru lunch, barely made short cruise and cable car. Prince hotel nice but limited to fish for meals and could not use hot springs because of tattoo. Should have been a disclaimer. Hakone free pass was not well explained.
Review by: Jennifer L, August 2016
This trip totally exceeded my expectations. The tour guide was so nice and knowledgeable, and she told us a lot of factoids about Japan and the Japanese culture on our way to Mt Fuji. Then the lunch was incredible! I was expecting a measly sandwich or something like that, but we were treated to a multicourse traditional Japanese meal in a most beautiful setting! The only two negative things I have to say about this tour are foggy weather that prevented us from seeing Mt Fuji nothing anyone could control, and feeling rushed all the time but that's typical of a tour. I highly recommend this tour!
Review by: Janelyn C, August 2016
It was a great tour, the guide is very helpful and knowledgeable. Everything went well logistically and time wise. We had a wonderful time in Mt. Fuji and specially in Hakone. Very interesting place.
Review by: Global Traveler, August 2016
This trip totally exceeded my expectations. The tour guide was so nice and knowledgeable, and she told us a lot of factoids about Japan and the Japanese culture on our way to Mt Fuji. Then the lunch was incredible! I was expecting a measly sandwich or something like that, but we were treated to a multicourse traditional Japanese meal in a most beautiful setting! The only two negative things I have to say about this tour are foggy weather that prevented us from seeing Mt Fuji nothing anyone could control, and feeling rushed all the time but that's typical of a tour. I highly recommend this tour!
Review by: Tiffany T, July 2016
This tour was really great! Our tour guide was super knowledgable and had very interesting stories. The only downside was that we had a VERY short time at each stop so it felt very rushed, which being on vacation you don't want to feel. The day we went was a very cloudy, windy, rainy day so we weren't able to see Mt. Fuji as we drove up. Luckily, we just happened to be outside when the clouds briefly cleared away and we were able to snap a few pics. This also happened while we were aboard the ropeway. It really and truly was breath-taking! The ryokan was quite nice and the Japanese baths were EXCELLENT. After a full day of rushing around in the cold and rain, soaking in the hot water was the perfect ending to the day. We chose the Hakone Hotel Kowakien EXCELLENT service! which had a family mart right next to it and the Yunessun close by, which was great for food and shopping. The Hakone free pass also allowed us to board any of the buses and explore Hakone to our heart's content! We were able to leave our extremely large luggages with the hotel bag check, which was great since we didn't have to lug it around. We were able to figure out our way to the bullet train and made it to the train just on time! It was a great trip and my only regret is that we didn't stay in Hakone another day. There was just so much to explore!
Review by: cwypanchew, July 2016
The 1st day was spent touring around Mt Fuji and parts of Hakone with a guide. The 2nd day was spent on my own with an all-day pass to roam around Hakone. I stayed at Yunohana Prince Hotel with dinner and breakfast. Great food, service, and hot spring. Room was dated but clean. Pricy but luxurious
Review by: Layanthi C, July 2016
I loved this tour. The guide and the company is well organised. Managed to see mount fuji just for 5 minutes because of the weather. But i won't get that chance if I didn't book this tour. Nice timing too. If you are focusing on Onsen spa then book Hakone Kowaki-en Hotel. This is very near to the bus and train stations too. If you booked Price hotel you might be lucky enough to see the mount fuji from your garden.
Review by: Narendran K, July 2016
This tour was amazing!
Review by: Wayzik K, June 2016
My guide was Reiko and she told us alot of interesting stories of Japan and Mt Fuji. It was a disappointing trip as we did not see Mt. Fuji. The lunch provided is really good! The hot spring resort is very comfortable and clean. Bullet train back is at 5.45pm so we did nt hv time to explore Hakone.
Review by: Johnny P, June 2016
This tour was amazing!
Review by: Esi A, June 2016
The trip was well organised from start to finish and the guide Keiko was very caring, helpful and attentive to our needs. She spoke very good English so was perfect for this english-speaking bus full of tourists. She even sang us a song and she has a good voice so pleasant to listen to. The hotel has everything you need if in need of a little upgrading in decor, carpets etc. Staff here were very nice and helpful too.
Review by: Mayank S, May 2016
Very well organised and special thanks to Yukico-san our tour guide, she was amazing,
Review by: Pattos, May 2016
Our family of 3 thoroughly enjoyed this 2 day trip. In fact for me the overnight stay at the Princes hotel in Hakone was the highlight. We opted for the Japanese experience and really enjoyed having a traditional style room and the banquet in the evening was fantastic. This option also meant you had a Japanese breakfast which is something quite unique. My husband also said that the outdoor onsen was fabulous._br/_ As for day 1 with the guide, we had a good day. Luckily this tour includes a trip to the 5th Station otherwise we wouldn't have seen the top of Mt Fuji for the whole rest of the day due to clouds. _br/_ The second day you are left to your own arrangements. We decided to make the most of the hotel and checked out at 11am which still left us plenty of time to do the Hakone Cable Car the Ropeway is done on day 1 and then the Romance Car - Heritage Train down to Hakone town centre. We then had a late lunch in the town centre and left with enough time to get to Odawara by 1742 for the prebooked train back to Tokyo. Would highly reccommend.
Review by: Amber E, April 2016
The guide was wonderful, very kind and on top of every single detail. The trip itself was a bit underwhelming, more time spent in transport than anything else. But accommodations were nice, and we were very lucky to have good weather otherwise it would not have been enjoyable.
Review by: Valentina F, March 2016
Good tour, could be more clear about what is included - for example, I didn't realize that the package included a day pass that had discounted activities in Hakone.
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