We are very pleased with the service._br/_ All transfers were timely, courteous and professional._br/_ We will use you on any and all future trips.
Review by: BRENDA H, November 2017
was surprised that we had to pay an additional 14.00US x 2 arrival and departure to the driver._br/_ There was no mention of this additional charge._br/_ Overall pick up at arrival and departure was on time and the driver was courteous
Review by: Tambre, October 2017
I have used Viator for the last ten years for air port pick ups and departures. Literally all over the world, check your records, and I have encouraged my traveling companions to do the same. As usual I schedule a pick up from Reagan International at the same time, I schedule our departure. The cost was 100.00 to take 4 of us 4 miles PLUS when we arrived we were told we owed 25.00 cash for airport taxes. 125.00 for 4 miles. We used Uber to go from our hotel in Alexandria to the National Cathedral Black SUV 48.50. We took Uber back and forth from Alexandria to different destinations in DC and combined it did not cost what our pick-up and departure of 4 miles cost. So disappointed in Viator. 10 years of booking with Viator and now I will second guess using it for our Tavel needs. So sad!!!
Review by: Jonelle B, September 2017
Our driver made it around multiple road closures to get us to the airport on time. He was also waiting curbside 10 minutes before our pick up time. We really appreciated his promptness.
Review by: LANA M B, September 2017
Paying 65.00 for a 12 - 15 ride is way over priced. I was told 50.00 when I booked the transfer, and then was told by the driver when we got picked up we had to pay an additional 15.00. My advice - take a taxi - there are a lot of them - price would been around 20.00 for the same distance. I will never use this service again.
Review by: Joyce K, August 2017
The drivers were top rate professionals. On time, no problems.
Review by: Joyce K, August 2017
The drivers were top rate professionals. On time, no problems.
Review by: Joyce K, August 2017
Very professional. On time, no problems.
Review by: Joyce K, August 2017
Very professional. On time, no problems.
Review by: Julia W, August 2017
Arrived on time maybe a little early which is fine with me in a nce clean vehicle. Good driver who didn't seem to mind my very heavy bag.
Review by: Joan P, June 2017
I would have liked to have known that there would be another 14.00 charge for what I don't know as well as the tip._br/_ It made the trip to the hotel come up to about 70,00,_br/_ the driver was courteous and on time and the car was very clean....that's a plus in my book
Review by: Susan G, May 2017
driver was very pleasant, and was on time.
Review by: Marcia H, April 2017
Service was good, Having never been to Washington DC before, I didn't know what to expect in the way of transportation to/from the airport. Taxis appear to be plentiful and cost approximately 20 from downtown around the White House to DCA. So paying 50 for this service plus an additional 14 in cash is a bit much. If I had it to do over again, I would just use a taxi.
Review by: Laura T, April 2017
Early morning pick-up. Driver was there ahead of time and got us to the airport promptly. Great experience.
Review by: Susan C, April 2017
I had to pay a extra fee of 14.50 for pick up. Not using your Company again for Airport transfer.
Review by: Veena S, February 2017
Wonderful. Driver was on time and very friendly
Review by: jmsimmonsco, January 2017
We had plenty of time to get to the airport and it was raining. We told the driver several times to slow down as we had plenty of time. Would not recommend especially with the added cost of airport tolls and gratutity.
Review by: JENNIFER G, October 2016
Driver is good!
Review by: Souleymane F, October 2016
The cars are great, clean, and the service is timely. But if you are picked from an airport, you will be asked to add a dubious 14 fee for each leg of your trip. This fee was not included up front when you booked. Moreover, you have to pay it cash no credit card! This looks to me like a ripp-off! I will not ride with Viator again.
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