The agent called me near the agreed time of meeting that the original driver had issues and therefore could not do the transfer. The replacement driver arrived about an hour later than the agreed time. Thankfully, I was wise enough to give ample time - Otherwise I could have missed my flight. I gave a two-star rating, because it was nevertheless a comfortable ride.
Review by: Merry R, October 2017
The Driver who picked me up was very nice. Would recommend this service
Review by: Kevan T, September 2017
Would never arrange travel with these people again. As i was coming from overseas via LA to Altanta and they had the ticket info they went to the wrong arrivals section. Took me ages to get in contact with them as i had no way of phoning. _br/_ After sorting things out driver still went to wrong area.
Review by: Jeanne B, February 2017
The drivers were very professional and on time and gave excellent directions as to where they were located which I appreciated since they had to pick me up at the airport and midtown Atlanta where it was obvious parking was at a premium and since I had never been to Atlanta before, I really appreciated their timely communication.
Review by: hlenofo, July 2016
Driver was on time awaiting our arrival. He was courteous and patient considering I was with my mother who needed wheel chair assistance.
Review by: missskybird, November 2015
Unfortunately had the same limousine service as we did on arrival and surprise, surprise it was the same driver and he was late, again!_br/_ Had to call the car service again to locate him, finally arrived, lots of excuses, simply bad service.
Review by: Wesley, October 2015
No recommendation
Review by: David T, May 2015
OK on this pick up by female driver.
Review by: David T, May 2015
Arrived at hotel 20 minutes late.Should rename from Carmel Limousine Service to Excuse Limousine Non Service._br/_
DO NOT USE !
Review by: Joan O, April 2015
This is very poor service that I do not recommend at all. The driver was supposed to pick up at 6:30 AM but called to say he was late. Again he called to say he was running late but meanwhile it was pouring rain and there was terrible traffic getting to the airport from my hotel in Alpharetta. There was no way I could get to my flight on time if I didn't leave right then. I could not wait any longer and got alternate transportation and just made the flight.
Review by: Melanie V, August 2014
Excellent. Great car and very profession, curtious, easy going driver! I recommend this driver and company to everyone.
Review by: Geraldine M, May 2014
The driver was nearly an hour late and turned up without shoes on, just socks! Because of him being late we were completely rushed at the airport.
Review by: William T, April 2014
To begin we did not get the minivan we paid for. I am handicapped and it is difficult for me to get into a car. The driver was suppose to be at the airport waiting for us at baggage-was not. When I called we were told he was running late to go downstairs to the street and he would pick us up. Thank goodness for an airport wheelchair assistant who was willing to continue to push me and understood where we were to wait. A towncar is NOT a minivan.
Review by: Katie S, August 2013
The driver arrived on time as promised. He was friendly share information about Atlanta._br/_
We werw quoted one price and had to pay an additional $35.25 to be picked and taken to the airport on July 21, 2013. I had arlready $132.73 before leaving Detroit. I was told that I would not have to add any more fees that night before departed Detroit.
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