the only thing I would suggest is when going to a far away place like DC they should only have DC travelers on the van or people on the way to DC. It took me 2 1/2 hours for a trip that would of taken take 45 minutes .
Review by: Debbie, January 2018
friendly and reliable just makes it so much nicer when you get off a flight knowing that you do not need to worry about getting to your hotel and you can just relax
Review by: David M, December 2017
Transport was fine, though took a little time to track down the representative kerb side at the airport. Other than that - no problems.
Review by: Yi-Chen C, October 2017
Very easy to find the pick up site from BWI airport. The lady dispatcher is very helpful and nice. There were 5 passengers in my ride, I was the 2nd to be drop off. The driver lady was nice too but she took extra cautiousness while driving every car passed us..., it took a little longer to go to my hotel, nevertheless, it's absolutely a safe ride.
Review by: amcbride003, August 2017
I did not use this service!
Review by: Marta Aines M, June 2017
The transfer was perfectly organised, we could wait inside and I got to the hotel quicker than I thought I would. Totally worth the price!
Review by: nora.lisa.cavazos, March 2017
It was hard to locate them at the airport as they no longer have the kiosk and only people who are walking around in blue jackets. Even then the person who was supposed to be there was not. Then I find out that my reservation through viator was not confirmed when I arrived which meant I had to wait an hour before I could even get on a van to the city.
Review by: Phoenix L, November 2016
I was the only rider in the van and hat a good conversation with the driver. The waiting was a little bit long, but the end is good, everything is good!
Review by: Benjamin N, October 2016
Everything ok. The issue here is that, the waiting time for the shuttle was around 30 minutes.
Review by: Greg H, October 2016
I was dropped off at the wrong hotel, almost 3/4 mile away.
Review by: Judith C, August 2016
Left as soon as I arrived and took me right to my destination.
Review by: Darcia K, July 2016
We had to go way out of the way to bring someone else to their house, then on to our hotel. Would have been better to take a cab.
Review by: Alicia P, June 2016
The driver was nice and the route he took to the hotel was very scenic. I would definitely recommend this service through Viator.
Review by: Alicia P, June 2016
The driver was nice and the route he took to the hotel was very scenic. I would definitely recommend this service through Viator.
Review by: Odeth R, June 2016
Shuttle driver was professional and very helpful. Nevertheless, it was difficult to locate the agent at the airport as it was difficult to identify the agent who was seated on a chair with no desk nor sign. Had to keep asking where was the agent.
Review by: Veronica L, June 2016
This tour was horrible. I got yelled out of the drive for not being checked in. He didn and #39;t wanted to take us on his bus which was the last one from Baltimore that night and it has plenty of space. I was afraid that be was going to go hurt me there for a while. The other passengers had to calm him dow
Review by: Janice B, June 2016
Very professional service. Will use over and over again!
Review by: Jeffery F, April 2016
Not helpful and not there when I needed the transfer to Washington DC. Had to take a taxi instead.
Review by: Ross L, April 2016
Great customer service, professional driver service. Will use again.
Review by: James M B, March 2016
The driver was very slow, too many stops, vehicle was hot. I think I would try a different form of transportation if I did this again.
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