I paid for this on viator 03/23 and realized on 03/24 I had entered the wrong date. The local office was already closed so I sent a message through viator asking if it would be ok to come on the 24th because I never registered for a time. I tried calling but I stayed on hold and someone kept hanging up.
Review by: Meghan, February 2018
So much fun, and a great experience! We loved every minute of it and were very happy with the service and quality we received at Aqua World!
Review by: Amit V, January 2018
Kept being sent from one place to another...finally after one of the people spent about 30 mins on the phone they accepted our voucher. I would not recommend this to anyone. Rather you buy your parasailing adventure locally on the spot.
Review by: Shawn W, July 2017
This was a GREAT parasailing experience! It was a little confusing to get to the correct place- we were given a hotel name, and there ended up being 2 hotels with the same name within half a mile of each other. We waited a while at the wrong hotel before I had to call and clarify again. However, the experience itself was great. We had 3 adults, we fit comfortably in the bench. They also take photos and video that is available for purchase. The staff was all great, very kind and made the experience fun.
Review by: Tris B, June 2017
Loved it! The staff was nice and the parasailing over the lagoon was really calm and nice.
Review by: Robert M, April 2017
Not easy to find and bring a change of clothes because you will walk out to the small boat in chest deep water. The small boat will take you to the larger boat.
Review by: Renee K, December 2016
This was a nice thing to do with my 5 year old. I think my older kids 16 and 13 would of liked the harness as opposed to the cart. _br/_ The staff was great for our safety they delayed us while the sky cleared up and I appreciated it! They were helpful and did a great job!
Review by: Jamel R, October 2016
pretty cool
Review by: Ronaldo H, September 2016
Awesome. We love it!!
Review by: Robert F, August 2016
So much fun! The crew and captain were fantastic! Awesome experience.
Review by: Sherman V, August 2016
Great experience for my husband and our nine year old.
Review by: Angelette J, July 2016
This tour was amazing!
Review by: shawngamble34, June 2016
This tour was amazing!
Review by: Sergey M, May 2016
350 feet in the air? I don't think so, Hidden fees, boring, would not recommend.
Review by: Tae, March 2016
AMAZING. Great for the price and the experience. for 40 bucks you can get all your photos and a video
Review by: Chris1878, January 2016
I would recommend just purchasing the parasailing right though the company with the yellow smile face parashoots-which was who we ended up with. The Viator experience was not pleasant to be honest. I was given wrong information from the local number provided on the Viator paperwork. I stayed at the Crown Paradise-18.5 km Kukulcan. The company I used was great after a few mix ups with some guys at the wrong tent that I was sent to. Speak with Tony or Luis at the tent on the beach about 30 feet to the right if you're facing the water of the hotel mentioned above. They are fantastic! Tony took us out to the boat on a jet ski and dropped us back off again. I highly recommend doing the parasailing as my two daughters 8 and 12 LOVED it. It does work out slightly cheaper booking through Viator but for the headaches we went through, I would have gladly spend the extra 20US that it would have cost to purchase right at the beach.
Review by: Jimmie W, December 2015
Great first time parasailing experience!
Review by: Amber D, August 2015
Very fun experience! I thought we would be strapped in with harnesses but it was more like a sofa. Nerve wrecking but exciting!
Review by: Ashley T, July 2015
I had a great time. There was a bit of a hold up due to not having our printed vouchers but other than that it was a great bucket list experience.
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