The first day was well organised. The hotels very good and taxis all waiting to connect to the buses. But the bus connection was late in picking us up from Rothenburg and the driver had no knowledge about the audio that was supposed to be available. To top it off, the bus from the castle back to Munich did not eventuate and a small group of us were left waiting for some time. Fortunately the muller hotel manager organised a tour bus to get back to Munich! He did a wonderful job in assisting us.
Review by: passek, October 2016
We enjoyed this tour. The hotel we stayed at in Rothenburg was nice and the food in the restaurant was excellent. It was also close to the hotel. We had two different drivers on the tour. The driver the first day did not speak English very well so he didn't speak except to tell us how long we had in each location. The tour is supposed to come with headphones but he never gave us any so we had to guess what was going on by looking on our smartphones. Very unorganized. the second day was much better. The driver explained things to us and gave us headphones so we could listen to the description of the towns we would be stopping at. It was a long day but very good. the hotel we stayed at in Neuschwanstein was great. The bus dropped us off in front of the hotel. The castle was the best part of the trip for us.
Review by: Doris Patricia C, October 2016
THE WORST EXPERIENCE, NOT RECOMMENDED. We are tourists, need information, the driver was supposed to announce and play tapes of the cities we visited, the driver would not even announce the cities we were passing or arriving, so we missed the city we were supposed to stay. I called the office and let them know what happened. They called the driver by the way, laughing and mocking is a universal language so I could understand that it was funny for them what happened to us and he was supposed to take us to the train station, instead he tried to get rid of us by getting us on a taxi. With that attitude, we took our own taxi to the train station but we could not get back by train I can write why and the whole experience if you need more info and we had to take a cab back that cost us a lot of money. We arrived late at Rothenburg and missed the last tour. The next day we were supposed to visit 3 cities and we got only 2. They say it was our responsibility to know where to get off the bus, really?? We do not speak german and do not know the area, that is why we took a tour, otherwise we would have gone on our own. As I said, the driver never even mentioned where we were. They do not even recognize their responsibility on the bad job they did and blame everything on us. It was a long and bad experience that it would be too long to explain here. I have all the emails I exchange with this company, receipts, etc. that I can share, my email is calherp@gmail.com.
Review by: Anne T, October 2016
Great trip, interesting and fun with just enough guidance without the rush and structure of other tours. Hotels and points of interest were all 5 star quality. _br/_ Only recommendation is to make sure driver offers everyone audio guides in addition to apps. Best part of our trip to Germany .
Review by: Louise E, September 2016
This 3-day adventure is clearly laid out with vouchers for each days activities. You can participate in as much as you want or casually enjoy your day at your own pace. It was perfect in terms of doing what you want, eating when you want, and setting your own pace.
Review by: Amy PC Y, September 2016
The bus don't have sufficient AC, and it was a hot day, hotel was great, especially hotel Muller, great location, you can actually see the castle from hotel dinning room.
Review by: Erin M, September 2016
An exceptional tour. The bus departed Frankfurt about 20 min. late, but the other days it was on time. The drivers did not speak fluent English, but clearly communicated where to be and when. The hotels were clean with polite staff they had plentiful buffet breakfasts._br/_ At each destination we used our travel book to make the most of our time and money. In Rothenburg we did a self-guided town walk, visited the Medieval Torture Museum, and used our provided voucher for the Nightwatchmen's tour. The next day we walked the top of the city wall and wandered down into the surrounding countryside._br/_ Between Rothenburg and Hohenschwangau the bus stopped at many towns which broke up the long ride with a chance to grab a local Bier or a visit a historical site._br/_ In Hohenschwangau we ate a delicious German dinner and sipped a bottle of Austrian white wine at the recommended Hotel Muller restaurant. The next day we visited both castles and between the tours enjoyed a snack on the benches beside the Alpsee. The bus ride back to Munich was efficient.
Review by: sandra b, August 2016
We actually loved it,,,we expected to have a human guide so that was a bit of surprise,,,,but once we got over that we enjoyed our independence,,,,,and thoroughly enjoyed every bit of it,,hotels were good and I would recommend it...a great way to travel,,thank you
Review by: ALFONSO B, August 2016
Terrible customer service. _br/_ No real office _br/_ Driver with very poor English
Review by: Alexander C, August 2016
Efficient service, smooth from start to finish. Hotels were very good, the Goldeneye Rose in Rothenburg, be sure to do the night watch man walk, he is so funny! The hotel Mueller in Hohenschwangau was amazing, we had a great room. Everyone at every step of the journey knew exactly what was expected and we could trust that the arrangements were in place for pick up, trips etc. It really was first class.
Review by: kristine.englert, July 2016
Great time, great sites. Accommodations were nice and everything was well taken care of. Friendly guides.
Review by: ruthrushton22, June 2016
I was slightly worried this tour was going to be too organised for my liking but I was wrong!_br/_ I turned up at the tour office to collect my tickets, given an envelope and was told to go to a bus stop - from there on in I was practically on my own. The envelope contained bus tickets, vouchers for taxis and reservations for hotels._br/_ Apart from the Nightwatchman tour around Rothenburg, there was no guide but that was absolutely fine by me - there was an audio recording playing on the Romantic Road bus which was detailed._br/_ The bus stopped at many of the towns along the way for photos and a stretch of legs. First night in a lovely hotel in Rothenburg with 1/2 a day to explore followed by another half day the following day then back on the bus to overnight stay at Hohenschwangau for another lovely hotel._br/_ All day to explore the castles before being picked up by a different bus to be taken to Munich._br/_ All in all a great trip that I would do again and recommend to others.
Review by: Wilma M B, November 2015
I would never do this company again. On the last leg of the trip, a bus pulled up at the time our bus was to leave, and the driver said who are you? It turned out that was the correct bus, but they were over booked and we had to get on another bus. They made us feel like idiots.
Review by: Jerry C, September 2015
Very nice... the German countryside was beautiful... nice stops along the way. Really enjoyed Rothenburg, but the highlight was at Hoenschwangau and Neuschwanstein castle. The hotel there was out standing as was the restaurant. The only issue we had was upon our scheduled departure for Munich, we were made to stand outside the bus while they waited for another tour group to arrive. They were half an hour late and we could not be seated on the bus until they were all back and in their seats. Not very professional. Their tour guide was very disorganized. We felt like second class citizens staying there waiting!
Review by: Sylvia L, September 2015
Thanks for the previous reviews that we called the local tour office to pick up the ventures a day prior to the tour. The process was a bit confusing. Rothenburg and the hotel we stayed in are wonderful. However I highly recommend to leave Rothenburg earlier so we have more time to stop in the 3 towns along the way instead of just 15 to 20 minutes. The route is beautiful and we enjoyed the trip.
Review by: jenniferkutsunai, August 2015
Overall we really enjoyed the tour, especially the stay in Rothenburg. It was nice to take the time and stay in Rothenburg and Hohenschwangau, and we were able to enjoy the cities once the weather cooled and the crowds left. The hotels are just ok, but we didn't spend much time there and the free wifi at each and on the bus was a nice surprise.
Review by: Ldbeeks, July 2015
Our trip from the Ludwig Castles to Munich was fine. The hotel Mueller was lovely. The trip prior to that was poorly planned, drivers were unpleasant, no audio guided tools, no English speaking guides provided, and hotel Goldene Rose was not even a 1 star hotel! We were not even offered water for purchase on the bus and had no chance during 10 minute breaks in the towns we stopped at. No airconditioning on a bus packed with people on a day with oppressive outside heat is inexcusable!
Review by: Glenn L, July 2015
It was frustrating and a waste of money because there was no tour guide on the bus and the bus driver could not speak English. Each stop he said be back in 10 or 20 minutes and could not tell us how to go to the interesting sites. Also could not tell us where the bathrooms may be even though we were asked not to use the one on the bus if we could wait. We didn't get to learn about the wonderful things we were seeing. And one bus driver we had kept drifting into the other lane and kept getting honked at.
Review by: Cheryl S, July 2015
We just did the 3 day Romantic Road tour from Frankfurt to Munich and it was terrible. First, we went to the Euroline office the morning of the tour and was told to go directly to the bus. We were not given any vouchers for the bus or hotel stays. We were told to go to bus stops 7-9 and all we found were bus stops 32-34, which after asking other confused customers, we were told these were bus stops 7-9. Then, we gave our 2 page receipt voucher to one of the bus driver, who unfortunately could speak very little english. He kept asking for other papers which we told him the Euroline office told us to go to the bus without any other paperwork. He then told us to put our luggage in the bus luggage compartment. We were very worried about being on the wrong bus and more worried that we would not have a hotel to stay for the night in Rothenburg when we arrived there since we did not have vouchers. Finally, after 3 hours in the bus, the bus driver said in very limited English that our original paperwork will be at the Goldene Rose hotel in Rothenburg when we arrive.
Review by: Ali M, July 2015
Thank you very much for this amazing tour and all the superb and punctual arrangements._br/_
We had a great time and will come back to you to for more tours.
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