This was a great option albeit a lot more expensive than a taxi would have been which we did not know until we got there. It is always nice to have someone waiting for you at the airport. Although expensive I would do it again for the convenience.
Review by: denton, October 2017
Perfect waiting as arranged at airport.
Review by: Yvonne C, September 2017
This transfer to and from the airport to our hotel was excellent.
Review by: Rich, April 2017
very efficient, on time and no hassle
Review by: Pamela C, March 2017
On time and efficient.
Review by: Pamela C, March 2017
On time and efficient
Review by: Felicia G, January 2016
Perfect. Driver was there on arrival and got us to hotel safe and quickly.
Review by: Ekirtman, December 2015
Good execution
Review by: robynlprice, September 2015
Arrived late after being delayed. No one there to pick us up. I would of thought a travel company would of confirmed the flight arrival time. Vey disappointed with the service
Review by: David, August 2015
Excellent!
Review by: JCD, January 2015
Well, the transfer itself was perfect. The driver showed up right on time, with a sign holding my name at the arrivals hall, etc. A little weird, though, when the second thing out of his mouth after hello was "What are you doing tomorrow?" This later made sense when, not 15 minutes after I walked into my hotel room, the driver's boss called my room requesting to meet me in the lobby to discuss his company's other offerings (a food walking tour). As I'd been traveling for 20 hours it was a bit irritating; needless to say I did not book any other tour.
Review by: Charlotte T, June 2014
As a solo traveller, first time in Vietnam, it was great to have someone to welcome me and navigate the infamous Hanoi traffic for me!! My driver had enough English for small conversation, a beautiful car, and he was a safe driver so glad I spent the $ to do this. Would absolutely do it again.
Review by: Caroline B, June 2014
The pick up itself was great - the guide was waiting for me when I got through customs and the transfer to my hotel was very smooth. The only thing I wasn't happy about is that I didn't actually want a private transfer, I was travelling alone and to save costs I wanted a shared transfer, however, I couldn't book this as there needs to be a minimum of two people to book a shared transfer (which partially defeats the purpose of shared transfer)
Review by: ROBERT W, June 2014
Prompt waiting for our arrival even though our flight was delayed comfortable ride to our hotel
Review by: Linda K, March 2014
Great service. My driver didn't walk much but was there to meet me at the airport on time and helped me with my luggage. Happy to recommend this service again. Good value for money.
Review by: SallyB, December 2013
Punctual and efficient. Great especially for groups travelling together saves getting multiple taxis. Would recommend this tour
Review by: Garry S, December 2013
Very efficient, pleasant demeanour, excellent timing!
Review by: Tania, December 2013
Having this transfer made the trip stress free. The drivers were extremely punctual and courteous and the cars were clean and tidy.
Review by: BARRY M, October 2013
Waiting for us at the airport and took us safely to our hotel.
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