Driver at airport loaded up bus and disappeared for 15 mins. Parking police tried to move us but he wasn't there. People were loaded on and off as they were on wrong bus twice and different stops Did not make the return journey to the airport as could not get in touch with company. Tried several times as did the hotel staff. Was in a que on the telephone for nearly half hour before hanging up as we had tours to attend and had not planned on spending our holiday on the telephone!! Hotel got through to an automated service in our absence you can not talk to a humanbut it did not recognize our booking number. We ended up paying for an Uber taxi to take us to the airport, cheaper and reliable!!! Never Never use this company!!
Review by: Daida S, March 2018
Cool
Review by: Bruce F, February 2018
Drivers were professional, courteous and friendly both from and to the airport.
Review by: Rachel B, January 2018
Even though we followed instructions and confirmed pickup the night before being on hold for 15 mins this service never arrived and made our morning heading to an international flight unnecessarily stressful.
Review by: Gary O, January 2018
When phoning the company about what time we would be picked they had no record of our booking at all. We had to make another booking to be picked up, but the driver accepted our pre paid voucher. If I had no phoned to check we would not have been picked up.
Review by: Robert M, December 2017
The driver NEVER appeared and nearly missed my flight, ended up taking a taxi.
Review by: Silky W, October 2017
Great service. I am a recurring user of this service.
Review by: Silky W, October 2017
Great service. I am a recurring user of this service.
Review by: Silky W, October 2017
Great service. I am a recurring user of this service.
Review by: Silky W, October 2017
Great service. I am a recurring user of this service.
Review by: Neilsnz, January 2017
Don't book. 45 minutes late fir our pick up. We had to grab a taxi and only just made our checkin time.
Review by: Stephen R, September 2016
picked me up on time and got me to the airport in a timely manner. Thank you!
Review by: Liz H, August 2016
Good service thanks
Review by: Ronald B, September 2015
On time to the airport was all that was needed and It was done successfully!!!
Review by: JIANJUN Q, April 2015
Shuttle not come to do pick up actually. Not recommend the service at all.
Review by: Anthony M, September 2014
it works after a fashion. if your idea of a good time is to wait for 25 minutes for a shuttle into the city at 11:00 PM after a long and delayed flight then this is the option for you. personally I'm not sure the saving is worth it. the women at the cutover service desk couldn't have been less helpful or communicative.
Review by: Anthony M, September 2014
the return needed to be booked 24 hours in advance which was before i'd actually arrived. when we rang on the day of travel the shuttle would have picked us up too late to get to the airport in time. so couldn't use it. requires too much planning to be worth the effort.
Review by: Asia N, August 2014
ON TIIME WILL RECOMMEND TO A FRIEND
Review by: marjorie b, July 2014
The driver waited way too long for two passengers, one of which never showed up. At the pick up after me he didn't seem to know what he was suppose to do to find the man who lived in some condos but was not at the gate waiting. He finally got out to talk to the guard and called the man who didn't answer the phone as he was coming down. With me he acted like he was ready to go before I could even get out the hotel door. With the second person he waited and waited in front of the house even though the house was completely dark. He was again on his phone all the time and finally we left. He did not seem to know what he was doing.
Review by: Pamela P, January 2014
I was very happy with the service that you provided both to and from the _br/_
Airport to the Hotel (Hilton Americas). I certainly would recommend it to_br/_
anyone..Thanks.
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