Great trip! We have learned and saw a lot! Amazing sights!!
Review by: Kathryn A F, November 2017
I would not recommend booking this tour through Viator. There were problems for all on the tour from the beginning of pick up until we arrived back at our hotel 3 hours late. They were late to pick up at our hotel, but we heard from others on the tour with us that they had been picked up by taxis and transferred multiple times before we actually began the tour. Being in a foreign land, this does not exactly bring a relaxed tone to touring. Our guide Danny was very arrogant and controlling. He spoke to us as if we were doing him some type of favor for being there. Aftr they pick you up, they take you to a convenience mart where touring clients are transferred about for the convenience of the company providing the tour, Ben Harim Ltd. They then informed us that they were over booked. How is that even possible since it is all electronically booked? They wanted to know if anyone on the tour would be willing to take the tour another day. As people on a schedule while traveling no one could do this or wanted to. We proceeded to the first local, Caesarea. This was a great place to see. We were kept on the move, no dilly dallying or time to basically even take pics sometimes. The next stop was The Hospitaliar fortress at Akko. This was interesting, but again, although they had many markets with souveniers, we were only allowed to go in one shop that clearly our guide had an agreement with - no shopping for us. Also, we had to eat at the place Danny selected. They did not have any food I wanted. We went to Haifa to see the Bahai Gardens. We drove up a steep drive to the top of Haifa. You could get out and over look the garden, but not go in. A waste of time. We then went to the caves at Acre. Ok, but not really that great. We headed back and once again, we stopped at the convenience mart on the way home, where the guides moved people around and sent them in whatever way they wanted to get them back to their hotels. One of the ladies was so terrified of being sent in a cab that she was screaming. No worries, this did not bother our guides, they just kept going. I would say no to this tour It was not relaxing or that great.Rent a car or hire your own guide to take you. Did I mention that we arrived back 3 hours late? oh yeah, I did. :
Review by: Kathryn A F, November 2017
I would not recommend booking this tour through Viator. There were problems for all on the tour from the beginning of pick up until we arrived back at our hotel 3 hours late. They were late to pick up at our hotel, but we heard from others on the tour with us that they had been picked up by taxis and transferred multiple times before we actually began the tour. Being in a foreign land, this does not exactly bring a relaxed tone to touring. Our guide Danny was very arrogant and controlling. He spoke to us as if we were doing him some type of favor for being there. Aftr they pick you up, they take you to a convenience mart where touring clients are transferred about for the convenience of the company providing the tour, Ben Harim Ltd. They then informed us that they were over booked. How is that even possible since it is all electronically booked? They wanted to know if anyone on the tour would be willing to take the tour another day. As people on a schedule while traveling no one could do this or wanted to. We proceeded to the first local, Caesarea. This was a great place to see. We were kept on the move, no dilly dallying or time to basically even take pics sometimes. The next stop was The Hospitaliar fortress at Akko. This was interesting, but again, although they had many markets with souveniers, we were only allowed to go in one shop that clearly our guide had an agreement with - no shopping for us. Also, we had to eat at the place Danny selected. They did not have any food I wanted. We went to Haifa to see the Bahai Gardens. We drove up a steep drive to the top of Haifa. You could get out and over look the garden, but not go in. A waste of time. We then went to the caves at Acre. Ok, but not really that great. We headed back and once again, we stopped at the convenience mart on the way home, where the guides moved people around and sent them in whatever way they wanted to get them back to their hotels. One of the ladies was so terrified of being sent in a cab that she was screaming. No worries, this did not bother our guides, they just kept going. I would say no to this tour It was not relaxing or that great.Rent a car or hire your own guide to take you. Did I mention that we arrived back 3 hours late? oh yeah, I did. :
Review by: Jerrold L, September 2017
This was a very action packed tour that covered a lot of ground in one day. The pickup procedure in Jerusalem was a bit roundabout -- but other than that , everything was top notch. The tour guide from the local tour company Bein Harim Tours was really excellent. Well worthwhile.
Review by: Kevin K, September 2017
Knowledgable tour guide. Beautiful scenery. We will never forget this amazing tour!
Review by: Rohini N, September 2017
I really enjoyed this tour.Well worth the value.
Review by: Philip, August 2017
Excellent tour with experienced Tour Guide
Review by: Tara Z, July 2017
I was told to be at the meeting spot at 5:50 am and wasn't picked up till 6:20am. Then I boarded a bus to Tel Aviv, where I had to get on another bus, this one tiny, and the only seats remaining were at the very back with almost no window. This made for a very uncomfortable trip, and I spent most of the afternoon feeling sick and lightheaded. There were too many sights planned for the day's trip, which gave it a rushed feeling. I also didn't appreciate that I felt pushed to eat at a restaurant and pushed to buy things at a copper studio. Again, the sights themselves were interesting, but too much was planned and the transportation/driving was dreadful. On the way back to Jerusalem, the driver complained to the tour guide, which was a very negative way to end the trip.
Review by: noleenka, March 2017
Excellent service from picking up to tour to drop off . Made our tour so memorable. Pick up kn time ftom our hotel and drop off at hotel. 6 days of tours with excellent service
Review by: Karen M, March 2017
Our tour was good but the guide,while a very nice man, was old and tired. too many eeeehhhs and umms. Also he really did not talk about all the things we really wanted to know. In akko we went to a so so restaurant and then they wanted to give us an hour to shop in the one store sanctioned but the company. Everyone was pretty annoyed at that point. We really would have loved a more in depth Akko experience. _br/_ also a complete waste of time visiting the gate to the Bahai gardens. _br/_ All in all the day was pretty good, though. We saw lots of interesting things in Caesaria and Acre too._br/_ unfortunately the weather was not that good, drizzly and the grottos were not lit up because we had no sun
Review by: Jerome B, January 2017
pretty awesome trip, outstanding
Review by: Joanne G, January 2017
The northern part of Israel is well worth seeing, but there were two significant problems with this tour: 1 Despite our itinerary stipulating that we be at the pick-up location at 5:50 AM, the driver did not show up until about 40 minutes later. Additionally, we had to change vehicles in Tel Aviv we originated in Jerusalem both on the way to the north and back 2 Our tour guide presented in both English and Spanish though I had booked only English and it was apparent that she was more comfortable speaking either Hebrew or Spanish than English. The real problem though was her lack of knowledge of the sights. A number of times, she put off questions, saying she would address them later. In Akko, particularly, it was frustrating, as was the omission of the prison and the synagogue from the tour.
Review by: Christian S, December 2016
Good tour!
Review by: beanielou4, November 2016
This is a very good tour. Rosh Hanikra was an unexpected gem. The bus was excellent and the guide was very knowledgeable. Lunch which is included was very nice. The only negative is that if you are coming from Jerusalem the driver may not speak English and have any idea where to drop you off at.
Review by: Pier P, October 2016
WORST TOUR EVER! My wife and I took this tour just recently October 2016. We did not visit the underground city at Akko and the tour was very rushed. Theinformation provided to promote this touris misleading and incorrect. I am also disappointed as this was a missed opportunity for us to have seen such a sight - had we know that this was not included in the tour we would have booked a different tour. I ask you please to remove this information as I feelit traps tourists into thetour especially when they will probably never return to the area.
Review by: Cecilia T, August 2016
Thank you very much to our tour guide Mr. Osi, and the driver Julio.I don't know if I got his name right. His an asset to his company. His very knowledgeable about the history and definitely his very energetic.
Review by: Sara E, July 2016
excellent experience - most amazing scenery _br/_ Tour guide was very helpful interesting _br/_ Value for money - not one to usually take group tours but i was very pleasantly satisfied_br/_ great day outing
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