The transfer driver went to wrong address so was 25mins late in picking us up. This a made us very late for check in and gave us a lot of anxiety. We did phone the office to tell them we were still waiting. To start a 20 hour return trip like this was not ideal.
Review by: mandtroberson, June 2017
Best price with transportation
Review by: Terri L. D, June 2017
Booking through viator was not as straight forward as using the shuttle service directly and required a call to the provider to verify the arrangements which is why I have only given this tour 4 stars. The price was considerable less through victor however, so all in all we were very pleased with the outcome. The shuttle was great. We received a text when the driver was close and were able to track the vehicle as it approached.It arrived at the time we were given by the shuttle company. Vans are clean and comfortable.
Review by: Lisanne M, May 2017
On time with quick service to airport
Review by: TERRY M, April 2017
Timely and the driver was very pleasant.
Review by: Ian M, December 2016
Vans were on time, very comfortable. Used both ways from Kahalui Airport to Kaanapali. Drivers were helpful and price was excellent!
Review by: Judy P, November 2016
They were easy to find...they found us! They got us to our hotel with out a hiccup.
Review by: Joyce K, November 2016
This was an excellent way to get to airport. The driver was friendly and helpful. The shuttle arrived right on time. I will definitely consider this shuttle service on my next visit to Maui
Review by: Caroline S, August 2016
Got to airport in good time, comfortable transfer, driver gave a bit of 'tour' commentary on the way - nice touch. Good service, would use again.
Review by: Don T, August 2016
Driver was 5 minutes early, very friendly and had good driving skills.
Review by: Patricia N, July 2016
Within 5 minutes of the appointed time the bus arrived and my suitcases and I were loaded into the bus._br/_ The driver was very good and knowledgeable as there were lots of questions from passengers re the Island of Maui._br/_ My only complaint was that we were dropped off at the far end of the Terminal and my check in desk was at the other end of that Terminal so it was quite a long walk with suitcases in a very busy Terminal but that may have been the only place he was allowed to do drop offs.
Review by: melissa t, July 2016
Dependable and on time.
Review by: paul.kirwan66, July 2016
Pick up was on time, no issues
Review by: Richard G, July 2016
This tour was amazing!
Review by: Joe F, April 2016
It was very nice. I had to change several times and was questioned if I had to pay. It was settled and I did not have to pay for trips I did not use. Te only real problem was getting through on the phone. It took at least 15 minutes. Maybe you need more telephone personnel.to answer the phones._br/_ Drop off at the airport was excellent.
Review by: susanjxu, January 2016
5 star service.
Review by: Jeanette P, October 2015
They arrived on time early actually! and the driver was friendly and efficient.
Review by: SUSAN T, October 2015
Very nice van, driver was on time and pleasant. Would recommend to friends and use next trip to Maui. Thank you.
Review by: Deanne M, August 2015
No fuss no muss. Driver was on time, took care of my luggage and was a good driver. Everything I expected and needed. The only reason I didn't give a full 5 stars is that there was a bit of confusion with a couple of passengers and his English was not very easy to understand so there were a few confused people for a few minutes. Everything got straitened out very quickly.
Review by: Jeffrey C, July 2015
They were prompt and we had a great driver. He told us about the places that we were driving by