Excellent the plane was quite late and the driver was very decent chap recommend!!
Review by: Zoe W, March 2018
We may have got them on a bad day. Short of drivers and buses we had to wait an hour before a pick up then he stopped for 5-10 minutes in the airport to do his paper work. He was nice enough and drove well
Review by: Ros O, March 2018
Easy and straight forward service. Didnt have to wait too long for car to arrive.
Review by: MICHAIL K, February 2018
GOOD SERVICE
Review by: Cj Sear, February 2018
Very efficiently run.
Review by: Stephen B, February 2018
cost is very reasonable but journey time was much longer than expected with several drop off's and overall costs compared to taxi were not that much cheaper
Review by: Anna P, January 2018
Good afternoon, dear representatives of the company Viator !_br/_ I want to tell you my indignation about your work!_br/_ The day before yesterday was on your site was booked this trip. _br/_ However, we could not get the service for which we paid. We flew to Miami airport, at the indicated time, by the indicated flight. However, at the airport, after waiting nearly an hour, we were never met. We stood at the bus stop of Supershuttle, addressed to drivers of the specified company, with the request to help us, but anybody and has not helped. Moreover, they frankly ignored us._br/_ We began to call the phones indicated in the voucher 305 871 2000, but there was no help from there either. We contacted the support service, explaining where we stand, and that no one is coming for us, that at the airport, there is no meeting manager, as indicated in the voucher Contact a SuperShuttle Guest Service Representative wearing either a gold shirt or a blue jacket that says SuperShuttle._br/_ They refused to help on the phone, explaining this by saying that we should pass a check in, and only after that we will be met. For a check, as it turned out, you need a seven-digit confirmatory code. I dictated all the numbers that were indicated in our voucher, but I did not achieve anything, all the numbers were not valid, and did not confirm our purchase of this transfer._br/_ After that, the support phone did not answer us at all. I tried to download the pp of SuperShuttle and check in via this app, but the program required a seven-digit confirmation code. _br/_ I asked for help to the airport employees, so they called the customer service of Supershuttle, and explained our situation, showed our voucher. And only after the airport employees called, they clarified the situation. As it turned out, there is no airport in this airport, and there was never a meeting manager. Check in the bus had to be made only through the program or only by phone, with a seven-digit confirmation code that you did not provide to us !!!_br/_ As a result, we spent two hours at the airport in a strong wind, and at 7 degrees Celsius !!! I'm in the seventh month of pregnancy, wasting time in the empty, trying to prove something and how to justify myself !!! I caught cold because of you, and your lack of discipline! I demand to return money, and I wish to never have business with you again!_br/_ Below I put all the evidence of what I wrote here
Review by: Paula P, December 2017
I often use SuperShuttle without any problems. Efficient, easy to find operator upon arrival and fast transportation to the hotel.
Review by: Veronique L, December 2017
Easy to find at airport. Efficient and on-time.
Review by: Apeksha R, December 2017
I would not recommend this at all. Our wait time was over 20 minutes. Then the guy showed up and picked us up. Then he drove through the terminal only to make a loop and go back since he forgot he got assigned more folks. We waited again for 5 min and the guy had already left. Stay away!
Review by: Ashley B, November 2017
We chose the shuttle bus to transfer to the hotel because we did not know how long clearance at the airport would be. It is fairly easy to find the stopping points outside, in fact there are several. I felt that it was quite expensive, considering it was shared, and it would have been easy to get an Uber taxi at that price and not share.
Review by: Chuck, November 2017
We were picked up when we arrived and got to our hotel in time for happy hour.
Review by: Brenda H, November 2017
On time and easy to find at airport. P
Review by: Peter B, November 2017
We were not advised where the pick up point is, after a lot of wasted time asking people and after going to the information desk which was not sign posted and at the other end of the arrivals we found that it was on the lower level which we didn't know existed. One passenger wanted to pay by cash but the driver didn't have any change so another 15 minutes was lost while the driver tried to get change in a hotel.
Review by: Dan D, November 2017
Everything was as planned at at a good price.
Review by: edward m, October 2017
Very smooth operation- No problems with a very courteous driver - Would strongly recommend this service_br/_ Eddie and Mary from Scotland
Review by: samty, October 2017
this is qood organizeded and cheap transport Miami arrival transfer. Highly recomanded
Review by: Hugh H, August 2017
First time used service and received poor instructions on where catch bus and that my name was for a certain bus. There were 2 other couples that must have been first timers because they were just as confused. For first time users of this service they might need a little more direction but overall it was ok for trip to hotel.
Review by: sue, August 2017
I have been using transfer to and from airports and hotels thru viator for a long time. I have never had a problem they have been on time and very accommodating.
Review by: Carol L, June 2017
Very little wait time, friendly driver, no problems.
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