The bus tour and optional boat tour was very good but I would not include the Port of Miami as part of the tour. Lots of people very disinterested. It was boring and I saw other folks falling asleep. Other than that it was quite enjoyable.
Review by: Tracey S, March 2018
We had a great time exploring Miami, Little Havana and boat tour of the harbor.
Review by: birtles9, March 2018
Miami tour was good but when we got on the boat for the Bay Cruise, they allowed more passengers on the boat so many of the passengers which were with us on the double decker bus could not find seating on the upper deck of the boat so had to go to the lower deck to find seating which was totally wrong. From the lower deck the view is much poorer.
Review by: Joe W, February 2018
It was a great tour, tour director did a great job. They need to be a little more organized. When we got to the marina our bus guide was not there to meet us, so our bus guide walk us to the marina. After boat tour our guide told us that bus back to beach will be at 3:30 pm, our bus guide had told us every hour on the half hour. Boat tour was over at 2:00 pm , we took a chance and went back to the buses and caught the 2:30 bus back to beach
Review by: amylynn5377, January 2018
really enjoyed this tour weather was perfect everything went smoothly would recommend this to anyone who short on time we were only in Miami for the day so this was perfect way to see igt
Review by: LindaL, November 2017
Quite a long tour but the Bay cruise was well worth the extra time and money. Bus tour was informative and fun. Gave a good overall view of Miami and is good to do first off to get your bearings of the city.
Review by: sean k l, November 2017
Boat tour portion was nice, tour guide was fun, beautiful sunset at time of our trip. Bus tour was just okay, guide/bus driver extremely pushy/sarcastic with tip demands. Not their fault, but lots of dodging of branches/obstacles if sitting up top, and not enough room below when rain started.
Review by: ANNA H, November 2017
Could not understand the guide most of the time on bus. Very disorganized. Lots of confusion. Boat ride was ok. Would not take again.
Review by: Vesper v, September 2017
Well organized. Experienced guides. Well chosen places to visit.
Review by: Sergiy K, September 2017
I didn't like it. Chaotic. First, they bring everybody to the local office to stand a queue to exchange your voucher for a ticket, then you need to wait in another queue for a double-decker. Some of the sights were interesting - particularly - Little Havana, where we stayed for half an hour. Bay Cruise was also OK. The things I didn't like - very chaotic, too much begging for tips. Instead of 6 hours it was about 8 hours - because of waiting in queues. I wouldn't recommend it.
Review by: Poduska, September 2017
A great way to see the Bay!
Review by: Christopher S, August 2017
Fun even though it rained and flooded in Miami that day - the tour guides made it seem as though it was almost planned for our enjoyment. Great sense of humor and polite! Great way to learn basic information about the area and get a feel for what makes Miami such a unique and vibrant place.
Review by: Cynthia M, July 2017
When I booked this tour in July in Miami - I was under the impression it was in an air conditioned van not an open topped bus, which is what we got. We were not prepared to sit out in the sun for three hours, so we sat in the bottom of the bus which was quite hot and the tour guide's microphone was very loud. The tour itself did take us to South Beach to see the art deco buildings, to see the skyline and places of interest in Miami and to Little Havana, which was the best stop. However, each time we got off the bus we were not able to return to our seats so that made a scramble each time as the folks on top had enough sun. The boat ride was nice but again the inside seats had very little air conditioning and the outside seats were in the sun. This tour would be more enjoyable in the winter and spring months when the weather is cooler but definitely take your sun screen and re-apply often or you will have a painful night!
Review by: Cornelia M, July 2017
This tour seemed like a good 'value for money' deal. The pick-up at the hotel went well except the driver didn't speak English, only Spanish. It was quite hard to communicate. She dropped us at a shop where we had to wait in line for 45 minutes until we could enter the coach. All this time there was no explanation about why we had to wait, it was soaking hot with no shadow at all so lots of people in the waiting line elderly, little kids etc. became irritated. The coach tour was fun and also the extra stop in Little Havana. _br/_ After disembarking at Bayside the quite rude hosts told us a table for lunch was ready it wasn't lunchtime and this wasn't included in the price or told in advance and we had to be very persistent in going to the shops instead of having a lunch we didn't ask for. They made us feel like naughty little kids instead of tourists which really wanted to go shopping on our own - as promised :- _br/_ The cruise went well, except for the same rude hosts with inappropriate jokes which we tried to ignore as much as possible. The coach dropped us at the shop, there was no drop-off possible for the hotel so we've walked back. No problem at all but the information in what you can accept is not correct about this.
Review by: darlenay, June 2017
The tour was nice once you start. I took a similar tour with another company a few years ago and the other company is more organized and provides an excursion that covers a larger area. Besides, with this company, although they offer hotel pick up which I didn't use they pick the clients to them drop them off at their main office to exchange the voucher for a sticker saying on which tour you are going. So, thankfully I chose to arrive directly at the main office because the lines become very long and the check in process is very slow. Besides, there isn't any control on the line because people cut in front happened to me, I was in the second group in line and ended up behind some late comers. At the end of the Bay Cruise which was hot as hell at the back of the boat on the first level there were many people waiting for the bus to go back to the main office, so, had to ride in a cramped bus for about half an hour in the afternoon Miami traffic. I know that the review might seem negative, but I did enjoy the tour but they have to improve a few things to make it a more enjoyable experience for the clients.
Review by: lorrainecook2012, May 2017
Well organised, informative and a great way to get an overview of the place
Review by: Hendrik K, May 2017
Tour was good an informative. You get a good overview of Miami and it's sights. But combination with boat cruise was organized very very bad!!! We had to spend 2 hours between sightseeing tour and boat cruise. Boat cruise at all was very good and long. You could see a lot and it was fun! Transfer back was again very bad organized! We had to wait again and it was horrible hot! So overall a good tour! But a horrible organization!!!
Review by: Hendrik K, May 2017
Tour was good an informative. You get a good overview of Miami and it's sights. But combination with boat cruise was organized very very bad!!! We had to spend 2 hours between sightseeing tour and boat cruise. Boat cruise at all was very good and long. You could see a lot and it was fun! Transfer back was again very bad organized! We had to wait again and it was horrible hot! So overall a good tour! But a horrible organization!!!
Review by: Khim Wong C, May 2017
The tour was haphazardly arranged and lacked time coordination, leaving us mostly bewildered what and #39;s happening from time to time and where to congregate, etc... Not worth the heartache even for a one day, supposedly 6-hour trip
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