We're quickly learning that working with Viator is about as easy as it gets. The van was waiting for us when we were among the first dozen off the ship. This trip was the most complicated of the three we booked. We had a group of seven and the van seated a dozen. We picked up two more at the ship and another two en route. Getting out of the port is brutal. Too many vehicles and too little space...the disadvantage of a downtown port. We made a couple of fairly quick stops before the short drive to Pompeii. Our guide handed us off to another group of about 30, and the guide was excellent. Had excellent stories and her English was excellent. Did we mention it was HOT. Not sure if the natives died from the volcano or the heat. Be prepared. At the end of the tour we were instructed to go with others to a large bus which took us back to port. Not a problem but not what we thought we had purchased. We will definitely work with Viator again. Thanks.
Review by: wbrown, July 2018
The shore excursion to Naples and Pompeii was wonderful especially because it was a small group and the guide was very personable and informative.
Review by: Leo S, July 2018
Very good experience, excellent tour guide. Wish we had more time to stop at a scenic spot for a coffee or snack.
Review by: SusieY, July 2018
Pompeii was our favorite Europe experience. Our tour guide Elisa was excellent - has 25 years of experience and had so many interesting details to share that made you get a picture of what their culture was like and how people's everyday life was like in this city before it was destroyed by the volcanic ash. Would not miss Pompeii if you're visiting Italy! The Naples city tour wasn't much but gave you a little taste of the city.
Review by: anne112765, May 2018
Elise was a wonderful guide! We appreciated her knowledge very much! We were met by the driver who took us to the first stop, a beautiful church, where we met our guide. Her English was excellent. She's a very intelligent person and had loads of information. She led us through Pompeii like a pro and we learned so much. If you are traveling with kids or teens, this 1/2 day tour is perfect!
Review by: gregory i, April 2018
bit rushed through Naples, huge tour group in Pompeii
Review by: Heather B, January 2018
The tour was well organised our guide very informative and knowledgeable. The bus driver was very careful amongst erratic traffic._br/_ Pompeii was a huge place with lots of walking at times on uneven ground, wear flat comfortable shoes sunscreen and hat, take water. Toilets and washrooms were very crowded, had to line up, very inadequate for the amount of visitors._br/_ Pompeii was very thought provoking about how the people and animals lost their lives in such a devastating event, in a very advanced civilisation._br/_ Our guide told many interesting stories, and we would recommend a visit to this site._br/_ Naples is a very cosmopolitan crowded city lovely food and good coffee.
Review by: johnathan p, December 2017
Good tour, guide was knowlagable and informative, very helpfully and accomadating, would recommend to anyone looking to see these featured sights. We were a little concerned initially as the pick up after departing the cruise ship was a little late, but after seeing Naples traffic could understand.
Review by: Gavin V, December 2017
loved it. Pompeii blows the mind.
Review by: Silvina K, November 2017
Fantastic tour! Elisa was wonderful, informative, charming, fluent in English and Spanish. She gave us a wealth of information on both of these tours. The Naples tour was first and then we drove to Pompeii. It was fantastic! We were done around 2:30 pm and the bus driver from the tour bus was kind enough to drop my husband and I back near the port so we could eat authentic Naples pizza before getting onto the ship.
Review by: Martigirlxx, October 2017
Did not like the sightseeing tour of Naples. Drive was just going back and forth in town. Pompeii was awesome, the tour guide was very informative. Didn't like that we were hearded like cattle once we arrived for the Pompeii tour. Too many people for one guide.
Review by: gjlanders, October 2017
The guide was very knowledgeable and a good communicator. I have a recommended tour because you can see everything you want to see. The half day tour was the perfect amount of time. 6 hours
Review by: Robert D L, October 2017
After a good bit of confusion getting started we had a limited driving tour of Naples. Our guide then conducted a walking tour of the Pompeii ruins. She was relatively entertaining but did not provide much than general overviews which we had previously read.
Review by: Wendy S, October 2017
Once again, very good trip. The tour company is amazing. They waited for people and still tried to remain on schedule. Guide was once again very informative and knowledgeable. This is important because you want to get the history right. Very good tour company. I will book this tour company again.
Review by: Angela F, October 2017
Not a well organized tour. We started with a small group of 9 people and our first stop was at a cafe where we were told to 'meet back' in 15 minutes. During that time the bus filled up with more people which we weren't told about so we all lost our seats and couldn't sit with our family. The Pompei tour guide was good and did a nice job of explaining the history etc. but after the tour we were all passed off to different guides depending on where people were being dropped off. This was very confusing to everyone and we ended up on a horrible bus ride back to Naples. First, there was no air conditioning and it was stifelling hot. Then the driver drove like a maniac at very high speeds, honking constantly at every car/truck in his way. Very, very scary! Everyone on the bus was completely rattled and we were happy to get back alive. Definitely left a lasting impression ... and not a good one.
Review by: James M, September 2017
Our guide was excellent and spoke great English. This would have gotten a five star except for two problems. _br/_ First, the ear pieces at Pompeii did not work well so we had to strain to hear our guide. Second, we had to wait about 30 minutes in the hear for the bus returning to the cruise port.
Review by: kbod, September 2017
This tour was enjoyable. We were given a lot of information in Pompeii. The half day was long enough for a family with children. We were pleased that we had not booked a full day tour after the long walk around Pompeii in the heat !
Review by: Arkadiy Y, September 2017
Great tour! Excellent guide Eliza!!! Very knowledgeable and a great presenter! We had a lot of fun and saw amazing places!!
Review by: stevenp, September 2017
We really enjoyed our tour of Naples and Pompeii. Our tour guide Margherita was knowledgeable, helpful and had a great sense of humor. The tour of Naples gave us a good taste of this fascinating city. Pompeii was very crowded and while Margherita's tour was excellent, the return to Naples, due to the large numbers of tourists going to different destinations, was a little more hectic than it should have been.
Review by: stevenp, September 2017
We very much enjoyed our tour of Naples and Pompeii. Our guide Margherita was wonderful. She was organized, knowledgeable and had a great sense of humor. The Naples sights were carefully picked out and gave us a nice taste of that city. Pompeii was very crowded and while Margherita's tour and information was excellent, on account of tourists going to many different destinations, the return trip to Naples was more hectic and confusing than it could have been.
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