We are very unhappy with the handling of this booking by your agent. We called Greyline the day before the show to confirm we had 5 tickets and to confirm we could pick them up at the box office since we were taking uber to the performance and not utilizing hotel pick up. They informed us that the tickets would not be at the box office and that we would need to pick them up on the afternoon of the performance by 6 pm at a location 1.25 miles from the venue. We again explained we were taking uber and asked if we could pick them up at a downtown location where we had picked up other tickets the day of the show or the day before the performance at the location they suggested. They said NO, pick them up the afternoon of the performance before 6 ONLY. The venue was 11 miles from us and the performance didnt start until 7 pm, so we needed to arrive at an hour and a half early, pick up the tickets, get another uber, and arrive at the theatre and hang around for more than an hour. _br/_ This was awful service and they were very cold and unapologetic about the entire experience. This is the same company whose hop on hop off buses had standing room only, making it impossible to see or hear. I strongly encourage Viator to stop using them as a vendor. Generally Viator vendors are great. They are awful and should be eliminated.
Review by: dougfulneck, April 2018
Well worth the visit. I may of seen a star in the making- Kalie Shorr , it was her debut at the Radio show...
Review by: Alice J, March 2018
Really enjoyed the show. It was great being in the audience during a live radio broadcast. Hotel pick up was very convenient. Would thoroughly recommend.
Review by: Chun B, March 2018
Wonderful show. Enjoy the show much better than I thought I would. I can see why fans kept coming back for more.
Review by: eric c, February 2018
Dynamic show, wide variety of entertainment. Even better than what we've heard.
Review by: reedrace250c, January 2018
Great tour, Great Seats..Pick up was on time and our driver Sadie was the best.. Viator has seats when the Ryman was showing sold out...I give top star rating, and recommend...
Review by: Regina W, December 2017
You cannot go wrong with anything at the historic Ryman Theatre and the Grand Ole Opry Radio Show! Entertaining, nostalgic, funny, a wonderful evening filled with talented musicians. It is an experience you must not miss.
Review by: amanda.rubin, December 2017
The show itself was amazing but make sure you understand that during Nov-Jan the show is at the Ryman NOT out at the actual Grand Ole Opry. It doesn't list that anywhere when booking with this site so we were a bit shocked to get picked up and go 2 blocks.
Review by: Angie W, November 2017
Since we elected to drive separately to the Grand Ole Opry we had to wait to pick up our tickets because the driver had them. They shorted us a ticket and wanted us to sit separately. Purchased floor tickets but wound up the very last 3 balcony seats!! Horrible horrible horrible !!!!!
Review by: RichardR, November 2017
This was a highlight of our time in Nashville. Our hotel was in the downtown area, and the transportation to/from the Grand Ole Opry was very convenient. We were very pleased with the experience.
Review by: carol r, November 2017
This wasn't what we were expecting but still a good experience Viator was able to supply us with tickets when even the Opry told me there were no seats available. The pick-up at our hotel did not happen until 6:15 and the voucher said we should be ready at 5:00, overall I would do this again.
Review by: garybinter, November 2017
Great experience
Review by: John L, October 2017
Show was amazing !
Review by: heybabe53, October 2017
I use Viator whenever I travel to a new city and have never been disappointed. They are always on time and there guides are so knowledgeable. Had great seats at Grand Ole Opry and the convenience of being picked up at our hotel
Review by: Darlene M, October 2017
No trip to Nashville is complete, without a trip to The Grand Ole Opry. After all, this is how it all started, and made Nashville the Country Music Capital of the world. The availability of the tour bus, coming to the hotel to pick me up, was a definite plus, since I was traveling alone. I probably would not have bought a ticket to the concert, if I had to go alone, find the building and parking, on my own.
Review by: Marilyn M, October 2017
The musicians were excellent and the program was exhilarating. Enjoyed the evening very much.
Review by: mshep6, September 2017
What a night!!! Did not expect to see Rascal Flatts my husbands favorite. All the other groups were great. Would do this again.
Review by: randdfescoe, September 2017
This was awesome and well worth the money. I would highly recommend you not leave Nashville without doing the Grand Ole Opry. Not a bad seat in the house.
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