Flight 3 hours late into Honolulu but shuttle was there waiting for me, which I appreciated
Review by: Sharon B, February 2018
Quite druve
Review by: Jennifer S, February 2018
Hassle-free, on time and friendly transfer. Would recommend.
Review by: Lauren M, January 2018
Ride from airport to hotel was great so I wish I could give this 5 stars, but the ride from the hotel to the airport was terrible so I've split the difference on the rating. From the airport, the driver was chatty and fun. From the hotel, the driver was silent. AND he was late, which is annoying, then we went to another hotel where the passenger was not waiting, so we waited and waited, and then the driver called dispatch and was told to wait some more, and finally the passenger came. I wasn't in any hurry, but if you don't want to wait on other people, take an Uber.
Review by: I.fisher2860, January 2018
Very good overall, though a dispatching mix up when departing the airport resulted in a bit of a wait and a double loop of the terminal. Comfortable trip overall and th driver of the return trip was very smooth.
Review by: Brenda L, January 2018
Speedi Shuttle did not show up. When stranded at the airport, I and two others tried to call them. The phone number was no longer in service. Airport personnel told me that they were no longer in service.
Review by: Carole, January 2018
Highly recommend this service. Waiting at the airport and easy to find even though our flight 3 hours late! A no hassle at all company!
Review by: james d, December 2017
6 hour flight delay but when we left the airport our guy was waiting very efficient service
Review by: carolynccruz, December 2017
the driver, JOHN, dropped me off at the wrong location. I told him the address was 1777 Ala Mona Blvd and he dropped me at 1700. I was not aware of where I was so I let him leave before I checked at the front desk to find out I was at the wrong RESORT. I called and the shuttle came back and got me about an hour later after he drop all the passengers. He was very angry threw my luggage into the van and broke one of my wheels off and bent the handle of the pull up. I gave him a tip the first time of 10 and then when he dropped me at 1777 he wanted another tip. He did not help me with my luggage he left it on the side walk and drove off. I am so upset the first day I lost a good 3 hours of my vacation plus MY NEW LUGGAGE BROKEN.
Review by: carolynccruz, December 2017
I was picked up at the Hotel and was taken back to Maui airport by the Shuttle company super nice driver he called the night before and confirmed. When I arrived in HNL I had no transportation and had to wait over 2 hours and a shuttle came and I gave him my voucher and he said he was not suppose to take me because it was canceled but if I would let him take the other passengers and drop them off he would take me to 1777 he knew exactly where it was. There again I arrived at 11am in HNL and it was 6pm before I got to my hotel another day of my vacation SHOT.
Review by: Richard L, December 2017
Great shuttle service -- would recommend
Review by: Daryl H, December 2017
Great
Review by: Diane T, December 2017
The pick up from Honolulu airport was friendly - the lady who greeted us was warm and welcoming, also the driver efficient and pleasant. On the return, from hotel in Waikiki back to the airport, the driver was much less friendly. I guess the 0500 pick up time wasn't especially sociable for anyone but he could have been a little cheerier. The transport was clean and efficient and it was easy to telephone the shuttle company to confirm the return journey and pick up time.
Review by: Mark A, December 2017
Highly recommended. Very friendly staff. Our driver booked from our hotel back to the airport was even 15 minutes early. Great service.
Review by: pattid, November 2017
Great job on pick up from the airport and return trip to the airport. Thank you!
Review by: Tanja L, November 2017
A bit of confusion when we got there, but was sorted quickly. On our way back to the airport no delays
Review by: Stephen S, November 2017
I have used Viator a number of times in different cities in, different countries, and have always found them to be very professional, a good value and very personable. This was the case again in Honolulu, ... the driver was prompt, friendly, helpful, and professional. It certainly relieves a lot of stress and worry when you can count on being at the airport on time.
Review by: LOIS B, October 2017
I had used this transfer on a previous trip to Honolulu and looked forward to using their services again as I knew we would be greeted at the gate and looked after from arrival to our destination which we were. I took my elderly mother with me and since it was her first time to Hawaii I also included the lai with this transfer. She was pleased and we kept the flowers as long as possible as the smell permeated our room and welcomed us every time we returned to our room.
Review by: LOIS B, October 2017
My friend and I did island hopping on this trip and utilized all the transfers from Viator including this one. Everything went smooth pick up time, vehicle and driver were everything we required.
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