I definitely recommend Mears round trip shuttle. We were picked up and dropped off on time with no issues. Have used this service twice previously and will definitely use again!
Review by: Joanne R, October 2017
Good, reliable service,happy to recommend
Review by: Cheryl C, August 2016
I was instructed to call ahead to confirm my booking. several times they could not find my reservation even though I had confirmation numbers. Got different info from different people. One told me i had to pay even though I had already prepaid. No one could be clear about what kind of vehicle was coming. I had to call many times in the day before and day of to be sure where my pickup was. I have this 3 stars only because the shuttle itself and drivers were very good but customer service would get 1 star.
Review by: Arnel F, June 2016
My friend and I were picked up on time from our hotel and was dropped off in Disneyland before it opened. We were also picked up on time, on our way back from Disneyland to our hotel at 1130 pm. Clear instructions were provided on the pick up location. We recommend using this service to save taxi cost.
Review by: Tamara L P, December 2015
Best Option for 1-2 people to get to Universal from WDW Resorts_br/_ This is the second time I have used this service to visit Universal Orlando while staying at a WDW Resort hotel, and I will use it again. The price is good and its exactly all you need from it pick-up and drop-off service to visit Universal for a day during your WDW vacation. We were picked up within 15 minutes of our reservation in front of our hotel, they showed a good movie to watch during the transport and it turns out we were the last pickup before the destinationwhich was cool. And even though we called at like 7:15pm for a pickup to be done as soon as they could for return supposed to call 2hrs ahead they managed to get us on a shuttle by 8:40pm and we lucked into being dropped off first too! All in all, exactly what we needed. Thanks Viator to solving our transport problem again. :
Review by: Denise K, December 2015
the problem with this transfer is that viatour has not effectively communicated with the drivers about this transfer. We were almost denied entry on every trip and if it werent for the fact i made multiple copies we would have been stranded at universal both days. _br/_ I would just give the $20 not this.
Review by: Carolyn S, November 2015
The shuttle we booked worked out fine. Pickup at our hotel, and then again at the park was pretty much on time._br/_ The one issued we had was that when we gave the viator Voucher that we were told to print off and was all we needed to the driver of the Shuttle Van, he almost made us pay the shuttle fee again because no where on the voucher did it have the name of the Shuttle company. I think this is something Viator should work on so that others don't run into the same issue as we did.
Review by: Darren F, October 2015
Fantastic, great driver quick service and clear instructions on pick up locations would highly reccomend.
Review by: Darren F, October 2015
Fantastic service straight to the door. Took a transfer from Disney to universal Studios and couldn't be happier with the service offered. Would highly reccomend.
Review by: Lorna L, September 2015
It was good. They had a lot of pick ups from my hotel so they sent two buses to accommodate all the people. Unfortunately, the pick up was hectic because it was raining and we were trying to get the kids back to the gate in time for the pick. Fortunately, the driver waited for us. Overall it was a good trip
Review by: leannbornemann, June 2015
Thank you!
Review by: Henry M, June 2015
driver very pleasant and shuttle was an overall great experience
Review by: Nicholas T G, June 2015
Transportation is very unreliable. They gave my husband and I wrong information about what times we were going to be picked up and they sent a shuttle to the wrong place, causing us to wait an additional hour for another shuttle to show up. I do not recommend this service.
Review by: Harry Z, May 2015
Arrived in MCO and the transfer process was quite easy, However the driver was New and took us nearly 1 1/2 hours to get form MCO to our Hotel with 3 other drops offs, The issue was I had to use google maps to direct the driver to all the drops off as she had no idea
Review by: andreg90, April 2015
On time, everything went great!
Review by: Sawsan A, April 2015
They did not respond to call
Review by: James L, April 2015
I confirmed my reservations one week and the day before our trip. The pickup at our Disney resort went very well. However, the pick up at Universal Studio did not. Several Mear's buses and vans where there but not any going to our resort. Finally, one of the drivers took us on his bus and returned us to our resort.
Review by: Sandra P, April 2015
For both days drivers arrived to pick us up at the hotel early - there was 9 of us so we had the whole van. I can't rate a 5 star due to the ride back on the 2nd day when the driver never went over 42 mph - even on the freeway. It was scary at times as people kept going around us to pass us It took us over an hour to get back to the hotel when it should have been 30 minuteseven with traffic All other drivers were great - picked us up early and got us quickly to our destinations.
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