Not sure how to rate this trip but it was TERRIBLE. I have back problems and booked this to have safe comfortable transportation. Not only was the van too high for me, smelly with torn seats and no room to stretch my legs, the driver couldn't understand English and couldn't care less. Furthermore, we found out it was HUGELY overpriced. Took a local taxi at less than half the price on our next trip from the airport and it was a lovely comfortable sedan with a helpful driver. Will NEVER book transfers with Viator again
Review by: William C, October 2017
The driver was waiting for us when we arrived in the airport. He was very courteous, helpful and spoke fluent English. Will definitely use the transfer again.
Review by: Bruce T, April 2017
Usual service as expected of a transfer
Review by: Laszlo O, April 2017
Very friendly driver with excellent English.
Review by: Graeme W, January 2017
A nice hassle free way to get from the airport to our hotel. Our driver gave a good running commentary during the journey. Would use this service again.
Review by: Roy L, January 2017
Excellent journey - taxi driver was informative and a safe driver. He waited at the airport for us and the plane was late .
Review by: Cara P, June 2016
The driver was on time and the vehicle was clean and nice. The taxi rates at the airport are high, so this actually is not as expensive as it seems.
Review by: Warren L, June 2016
This tour was amazing!
Review by: davisonv, February 2016
It took us a while to get through customs but driver waited. Easily recognisable with board showing our name. He was very informative on journey to hotel thoroughly recommend as journey to Penang is about 40 mins. We got a taxi back to airport as we were too late to book return journey it was 80RGT we gave the driver 100 so pretty good value
Review by: Stephen V, December 2015
Excellent service - Mr Philip was easy to find and he was very informative on the journey from the airport to the hotel. Would definitely use again.
Review by: Robert H, July 2015
Adequate
Review by: Brenda D, June 2015
Our transfer from Penang airport to our Batu Ferringhi hotel was efficient and the driver very knowledgeable. Car was clean and comfortable.
Review by: Michelle H, June 2015
The driver was very helpful, and information about Penang and it's historical significance. Thank you.
Review by: Trish J, April 2015
Driver was waiting when we arrived. Very friendly and informative. Vehicle clean
Review by: Barry, January 2015
Excellent transfer. The driver waited for us because we were late. We had to make a claim for our luggage which had not arrived.
Review by: James G, December 2014
The driver was waiting for us promptly on our arrival. He took us to our hotel and told us about our surroundings and oriented us very well.
Review by: bruce f, December 2014
Phillip who picked us up was excellent, so much so that we utilised him for 3 further activities in Penang. Overall an excellent service provided by Viatour and its Penang provider.
Review by: Susan N, October 2014
good service clean van
Review by: Carmel M Byrne B, July 2014
This tour was amazing!
Review by: David M, January 2014
Excellent! Arrived on time and was waiting for us on arrival at the airport! Thanks!
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