The Prague Castle tour was as expected....very good. We were transported by a small bus from the city center up to the top of Castle Hill. The tour guide was very informative, telling us about the history of the Castle. We were able to comfortably see what we wanted to see. Lots of walking during this 3.5 hour tour. Only thing I would change would be to allow some shopping time on Golden Lane before walking down the hill.
Review by: Michael N, November 2017
Tour was very disjointed. Guide tried hard but 2 French speaking people so the 15 others had to stand around as every site was discussed in French. Never paused for a bathroom break for 3 hrs. My tours with Absolute tours were much better.
Review by: carrie, November 2017
I enjoyed this tour. Guide was very knowledgeable and a nice person. He answered everyone's questions with detail and enthusiasm. He likes his job and it showed! Made for an enjoyable tour. Would recommend this tour.
Review by: Alissa, October 2017
The castle grounds are so large it would be really hard to take it all in without a tour. Our guide was knowledgeable and enthusiastic about her subject which made it that much more interesting. The tour was a lot of walking, often up hill, and usually on uneven cobblestones. One of the members of our group had her elderly mother with her, and it became clear that the walking was really challenging. For me, the walking was great and the view of the city from the top of the hill was spectacular! I highly recommend this tour!
Review by: Kelly L, October 2017
Excellent tour guide who went out of her way to explain the detailed history of Prague. She kept the tour lively and was able to keep the attention of children to adults. At the end of the tour she went out of her way to direct us to another historical site we wanted to visit that was not on the tour. Our tour was bi-lingual English and Spanish.
Review by: Michael B, October 2017
Very nice job from our Tour Guide, what kept things flowing and got us through a very busy area. only reason not a 5 is the castle itself is so busy we spent a lot of time in lines, being jostled in a crowd.
Review by: yelz123, October 2017
It was a great tour, very informative, we only had 6 people in the group and it was great! The guide was very nice and accommodating, she was very knowledgeable and answered all our questions including the ones outside of the tour content. I would say that visit the castle without the guide wouldnt be as interesting and informative. _br/_ Some things you should know: this tour is really long and you have to stand or walk the entire time, so be prepared for that, also many city tours stop at the castle and give some basic information about it so if you dont have time you may skip the castle tour, but if you can do it, I highly recommend it.
Review by: Stephen C, September 2017
Excellent tour and outstanding guide! Our guide clearly feels proud of being Czech and took the time to point out every important detail of the Castle. She made this tour unforgettable.
Review by: Danny K, September 2017
We signed up for an English tour. But found out that they do the tour in 2 Languages. So we were on the English/Spanish tour. The guide would explain everything in English for 7 of us and then re-explain everything again in Spanish for 3 people. We noticed the same on an English/German tour with the same company. So the tour really takes twice as long and you spend a lot of time listening in another language.It really disturbs the flow of the tour and makes it really long and leaves the feeling that there is more information you could be getting during this time. Its not the guides fault obviously the company has decided this is a good experience. I could tell we missed things that I would l have heard if I would have just rented the audio tour at the castle. I would recommend if something like this bothers you... double check to see if they do 2 languages at the same time. We couldn't wait for the tour to be over it really felt like a waste of time.
Review by: Amy J, September 2017
These tour are all about the guides and I got a VERY soft spoken one and basically could not hear anything. No one in our could and we were all laughing about it. Don't get me wrong, she was very sweet and nice and all that, but I got nothing out of the tour and should have just gotten the audio guides that are available at the castle. This tour was not 3 hours. We were in the van 1 hour and still not at the castle. We had to go to the other side of town in traffic to a second meeting spot to pick up a second group of people which cut into our time significantly. My advice- be certain that you will get what you are expecting or just get the audio guides. For us, there was no benefit in having a tour guide for this event.
Review by: CHARLES L, September 2017
The guide was wonderful, however, shame on Viator and Prague Sightseeing Tours, for having English and French speaking tour group. The guide had to translate everything which resulted in less information for both the English and the French. Plus, there were no audio transmitting devices. The road noise and crowd noise made it very difficult to hear. I believe my party of 4 people only heard about 30 of what the guide said. My previous experience with Viator tours in Rome was that the guide always used the audio devices. Very disappointing, but NOT because of the tour guide, but because of poor organization by the tour company.
Review by: Stephen D, August 2017
The Castle was great. But the tour guide wasn't the best. First, our group had more people than she figured and we had to wait over an hour of our tour so she could get the right number of tickets. The company or her should have had that corrected before leaving on the trip. Because of this she cut our trip short and quick. She also didn't speak clear and because of the number of people in the area it was hard to hear her. She should have used the whisper system. Because of the wait for tickets most people in the group were not into the tour and hard to keep people together. Again the castle and everything around was great but just wish we had more time to see all of it.
Review by: Claudio H, August 2017
Well worth it! Beautiful castle and scenery.
Review by: Yumi S, August 2017
Our guide was very organized and informative. Prague Castle is a huge place, so it was great to see all the interesting places in 3.5 hours. The walk through the Golden Lane and down the vineyard was fun.
Review by: Conrad C, August 2017
Guide name may have been Lily? failed to count number of guests on the bus before departing the meeting point. When we arrived at the Prague Castle, the guide was two tickets short. All guests were able to present proof of purchase. Rather than immediately purchase two more tickets, the guide kept consulting the head office. After a 45 minute delay at the gate, the guide finally purchased the extra tickets for the tour to commence. During the entire tour, the guide mostly spoke with her back to the group so you could not hear what she was saying this continued even when the problem was brought to her attention. The guide showed little interest. The majority of the group abandoned the tour before its conclusion. We've used Viator on numerous occasions this was by far the worst tour we've experienced.
Review by: Benjamin Z, July 2017
A fun day!
Review by: Cheryl D, July 2017
This tour would have been so much better if the local operator had not added a Spanish-speaking family to the English tour at the last moment. This caused the tour guide to have to continually repeat everything in both languages and thereby wasting a lot of time for both the English and Spanish tourists and limiting the information he could have covered. The tour also needed personal audio guide boxes so all of the members could hear. The guide often walked ahead speaking in front of him so the majority of the people behind him could not hear anything.
Review by: Birgit P, July 2017
The guide was very knowledgeable. Interesting to get to know more about the history of the Czech Republic and Prag
Review by: Adele L, July 2017
The tourguide talked as he lead the group so we could not hear him. His voice was projecting forward and as we were behind him we could not hear. Also he did not wait for the entire group to come together before he began his commentary. We were not that big of a group. If he would have just waited one minute the ones of us in the back could have heard all of the info. I would not recommend this tour guide.
Review by: Paul P, July 2017
This was a great tour. I did not catch the name of our guide, but she was a charming young Czech girl. Her English and Spanish were good and it was kind of charming when she would struggle for the English word. She was very open with her views on Czech life and was very happy to answer questions that were really off the tour subject.
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