The tour was very nice and it was a long day from Playa del Carmen. Seeing Chichen Itza was amazing and we are so glad we scheduled it. Paul was very knowledgeable as were the driver and others that helped on the tour. Definitely worth it.
Review by: Rhon, January 2018
Great full day tour that takes in Il Kil and CHichen Itza. Ramon, Raul and the crew were great. Provided water and even umbrellas for guest comfort. Fed us well. My only regret was not having enough time to get to the Iglesia and Observatory at CHichen Itza... The guided portion of the tour went long, and while very informative and interesting, it meant that the hour for exploration turned into more like 40 min... Not enough time to get to the southern portion of the site. Also, a 10 min stop in Vallodolid for pictures of the cathedral and market would have been appreciated. In all, a day well spent.
Review by: blmcwm, December 2017
The excursion itself was marvelous. The guides were entertaining and extremely knowledgeable. I would recommend it to anyone. The only problem we had was in checking in for the trip. We were supposed to check in 24-48 hours in advance. The US phone number was not a working number. The Mexican number was eventually answered and they assured us that there would be someone at our hotel to tell us when and where to be picked up-there wasn't. Luckily we had received an email just before we left with a time, so we went to the lobby at that time with some concern as to whether the tour was on or not. We were picked up on time and from that point on it was wonderful. We cannot say enough nice things about the people, the tour, the lunch-all of it once we got started.
Review by: MC, November 2017
There was miscommunication regarding pick up but it ended up working out. Didnt realize there were going to be so many stops/pickups before we actually got to our destination. It made it a very long day.
Review by: Mark C, November 2017
We had a wonderful time at Chichen Itza. Norma was very knowledgeable and informative. The transportation from the hotel to the final big bus was very confusing. Our van driver gave us no information why we were stopping on the side of a busy highway. About 20 minutes later the big bus arrived and we were ushered on it. Apparently in Mexico this is standard procedure. It would have been nice to know that. Viator was worth the extra dollars for the extra things they provided such as an umbrella at the sight to block the sun, cool towels when we got back to the bus and a guide who spoke English clearly.
Review by: Mary R, September 2017
My experience at Chichen Itza was amazing! Our tour guide was so knowledgeable!
Review by: Samuel V, June 2017
Transportation was great and as efficient as it could possibly be. Moro was very informative and an amazing tour guide. Would highly recommend this tour
Review by: Paula R, May 2017
Absolutely brilliant tour. definitely recommend it.
Review by: Les.mcadam, March 2017
Excellent trip with a very witty tour guide called Beto.
Review by: DAVID B, February 2017
From start to finish this tour is absolutely awesome. The guides Beto and Norma were fascinating. Top quality sites, great atmosphere. Would recommend the tour to anyone looking for an indepth and cultural tour of Chichen Itza.
Review by: Kathie B, January 2017
This was a really nice tour and the description was very accurate. We were picked up promptly at 8am from our hotel in a van, then taken to a waiting bus. The tour guide asked how many French speaking and English speaking passengers there were, then talked constantly, always alternating between French and English. I was in the back of the bus and could barely see him. After a while, I stopped listening, as he was switching between the 2 very quickly, and frankly, it was not relaxing. The information was not that interesting. After a 40 min shopping stop, we arrived at Chichen Itza about 11:30. Once there, another guide on the bus took the English speaking group. He was great. And from then on, everything was fine. The buffet was delicious. As you have already read, this is a 12 hour trip. But well worth it.
Review by: Ben Holmes, October 2016
We almost nearly didn't get to go on the trip. The tour company asked us to confirm our booking with them twenty-four hours before the tour. We didn't think much of this as we assumed that we could use the hotel's wifi to confirm the booking and that would be it. However at the Grand Bahia Principe Coba there was no phone signal, and the wifi was quite frankly, terrible. We then had to get the hotel to ring the tour company and tell the tour rep to come and meet us, which meant waiting around in the lobby for the rep to arrive. However, it must be said the rep Gabi or Gaby was really nice and very clear about what we needed to bring and what time we would be getting picked up.
Review by: Stephanie K, October 2016
this trip was amazing! Visiting the ruins was not only great but the tour guide and others helping on the tour were awesome! You should definitely book this.
Review by: Yvonn M, September 2016
Very informative. Could have had more time on the second sight. Strathmore friendly and professional._br/_ Excellent experience.
Review by: Josue M, July 2016
great tour with the great tour guides. They provide you with the water, corona beer, coffee, fresh bread from local bakeries, and they provide a great experience. I would highly recommend for anyone. If you speak Spanish or want to learn go with the Spanish guided tour its more smaller and more personal rather than the English one which is mostly about 20 people. I would also buy any items at the local shops in cancun or any other place the place the guides take you is a bit expensive and the places in Chichen Itza its also expensive.
Review by: Robert H, June 2016
Great tour, a very pleasant experience all around. Victor and his team made everything very easy, and he was incredibly informative. We learned a ton of great, interesting information that really made us appreciate what we were seeing. Everything was very punctual, and little things like having breakfast on the bus which was very good made things comfortable and pleasant. Bus was air conditioned and very comfortable. You stop to shop but it is only for 40 minutes so you don't spend long there, allowing you to get the full experience at Chichen Itza. One note, it is very hot at Chichen Itza and you are in the sun for most of the tour there so keep that in mind when thinking about dress / sunscreen. After Chichen Itza and lunch which was one of the best meals we had on the entire trip, you go to a sink hole that is really cool and is a lot of fun. Make sure to bring your bathing suit as we forgot ours and I slightly regret not going into the water. The total tour is 12-13 hours, so keep in mind when booking as it will take all day and you may want a more expedited tour. However, this tour was a great experience and I would recommend it to anyone who wants to spend a day seeing a bit more of Mexico than just the resort.
Review by: Jacqueline J S, April 2016
Fabulous tour guides_br/_ Awesome destination_br/_ Brilliantly run_br/_ Information and pre-booking information were superb
Review by: Faiçal J, February 2016
Cancun passion has been very professional. They gave us interesting information throughout the tour. The buffet was really good. And when I have forgotten my camera in the bus, they were very helpful and delivered it to my hotel.
Review by: DeanC, January 2016
The guides Luis, Flipe, Luis and driver were all great.
Review by: Michael K, January 2016
Had a great time in Chichen Itza, lots to see and amazing pictures.
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