We can't rate this tour - the bus was an hour later than the scheduled time at our stop.
Review by: Jean Luc S, March 2018
We were late for the 10:15am tour. But went on the 2:15pm one. The name of the bus company is nowhere to be found in Larcomar Shopping Center. The Information Center had not heard the To ur Company on the voucher. He called the contact number on the voucher, but was not correct. He said it was missing numbers.The Panoramic City Tour took us from Miraflores to Barrancos, San Isidro and the colonial part of the city. Traffic was horrendous. The city has 11,000.00 people. It seemed that everyone was out. The views were foggy. They claim is a natural phenomenon called La Nina. We believe is pollutWe visited the Plaza de Armas and looked at a few old colonial building that are both government offices and also privately owned. We visited the Monastery of the Franciscans and its Catacombs. Its still the home of Franciscans. Unfortunately, is in a state of disrepair. The library is abandoned. Precious religious books are going to be lost soon. No patrons are helping these priests to preserve anything._br/_ Tour Guides were speaking English and Spanish only. There were no headsets, no circuit map of route. The bus was yellow and the name is Turibus. The bus is a bit tired. This is the worst Hop On Hop Off I have been on.
Review by: Gloria L, March 2018
This is a wonderful way to see the sites. The buses were clean and inviting. The staff made certain you new where to get off and back on. _br/_ The commentary along the way was very informative. _br/_ For anyone with only a day to visit this city we would recommend the hop on hop off.
Review by: J McDonald, March 2018
We found the actual tour on the bus to be great. It gave us a really good idea of what Santiago offered and actually got quite close to so many sites of interest. I'm always amazed at how these drivers manage to drive through the narrow streets with all the pedestrians and traffic, but they really know what they're doing. We only had limited time until flight time so we decided just to ride the bus and not hop-off anywhere. disappointing as I would like to have got off and explored more of the city. We were told that to go all around would be two hours, yet it actually was longer than this due to traffic and stops. The guide on the bus was so good to keep track of us knowing we spoke only English. We did have some problem with finding the location at which to get the bracelet for the bus entrance. We went to Central Market, but didn't know that it was Mercado Central and that this market includes many different stalls/kiosks. With our very limited Spanish and the vendors in the market not knowing much English, we had a problem getting directions. We finally had an English speaking guide lead us to the Turistik location and we got our bracelet.
Review by: Susan E, March 2018
This is a great way to get your bearings in a new city. The service ran as promised, which is what you want. The rest is up to you.
Review by: Stewart W, March 2018
Excellent tour of the city. Each bus had a helpful guide to direct you at each stop. Would highly recommend for any first time visitors. Would be good to have had information in advance about the add-ons such as the Funicular and mountain cable car. These are well worth the visit providing fantastic views over the city. A visit to Costanera tower is also a must do.
Review by: Robert B, March 2018
A good overview of the city. Bus was clean and well maintained. Staff was friendly and helpful. Viator vouchers need to be exchanged for armbands at stop 1 but you can board at any stop to go get your armband. Only a few of the stops are marked with signage, which could be a problem if you don't plan ahead.
Review by: JOHN T, March 2018
A useful way in which to get a good overview of the city. Be aware though that if you choose to do the whole circuit without a hop off, it runs for over two hours by which time the seats have become hard and uncomfortable. Water is also essential. Turistik office at Plaza De Armas was especially helpful in changing Viator voucher for ticket when I did not actually have the voucher with me. Saved me a walk back to my hotel to retrieve the voucher ... great service.
Review by: Detroit Dietitian, March 2018
We always do the Hop on Hop Off bus on the first day of our travels. It’s a good way to get acquainted with the area. On this tour the speakers worked well and English was an option. We got off on one stop to see the San Cristobal Hill. Amazing.
Review by: Sandra T, February 2018
This rating is not the fault of the tour... We had a day free and decided to go for the hop on hop off tour. But we had already been in the city for almost a week. Riding on the top deck of the bus above all the other buses was a little hard. Sometimes having to breathe in the exhaust was hard at a stop light. I don't know if I was just tired from a frenetic week or the exhaust gave me a headache. I just bailed as soon as I could. The commentary was great and in multiple languages, so it is worth your while to learn about the wonderful city of Santiago!
Review by: Debra M, February 2018
Really enjoyed seeing the city this way. Sound system and narrator really good. One of the best i've experienced. Loved that the upper story was covered to protect from the sun.
Review by: Tours, February 2018
A great introductory tour to Santiago with excellent commentary.
Review by: Lisa I, February 2018
Lots of detailed explanations and brochures describing each stop. We took it once around for the first time and then decided where to go back to. They have individual headphones so you don't have to worry about the other passengers talking. Our only complaint was that twice we saw the bus leave from its stop about 8 minutes before we were told to be there and had to wait for the next one.
Review by: Gay S, January 2018
This tour was amazing!
Review by: Lindamonty, December 2017
Without telling us when we got our wristbands, the buses quit going to stop 5,6,and 7. The main office was at 5. After waiting for 40 minutes a pedestrian came along to tell us we had to walk 6 blocks to find a bus somewhere along route,to wave and it would probably stop !!! Shoddy !!!. Then we got off on stop 4 to take the funicular that was part of our ticket cost and lo and behold its closed for maintenance for November and December. This was December 2nd and yet no one mentioned it was closed, not even the bus ticket sellers at the base of the hill !!! The rest was fine, covered alot of area with interesting stops and commentary.
Review by: Rhonda D, December 2017
A bit tired from arriving that day but gave me the lay of Sangiago.
Review by: Louis S, November 2017
Great way to see the city. Commentary was clear and matched your location.
Review by: Joan S, November 2017
There is no signage to indicate where the bus stops. Guides are uninformed where attractions are at each stop. It took over 2 hours to go from stop 11 to stop 5. We had to take a taxi back to our hotel because bus was so slow. Guide gave us wrong directions to History Museum so we never got there.
Review by: Cynthia G, November 2017
It was difficult to find a office to get the bus tickets because several of them were not open due to a public holiday weekend.
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