Unsatisfactory._br/_ I had a bad experience on the river tour with the same guide Frank the night before and I thought it might have been a bad day for him, but on the city tour was the same. always walking alone and did not worry that all the members of the group were with him. he answered the questions impolitely. during the tour he ran out of his mobile phone's battery and could not communicate with the driver so he could find us. We waited alone in a corner while he went to look for the driver through the streets while carrying the cell phone with the external battery of one of the participants. very unprofessional_br/_ about the places visited, we spent less than an hour in the museum, which was quite large and had many beautiful things to see. the temple was ok, the pearl and silk factory stops, too long and the vendors too insistent almost a waste of time. lunch quite poor. the stop in the garden was the best of the day.
Review by: Sunil D, May 2018
Great tour, specially when you have a short stay in the city
Review by: Davey E, May 2018
Great tou
Review by: Sharon K, April 2018
Great feel of Shanghai....great tour and guide
Review by: Jan S, April 2018
Good to see
Review by: Joseph R, February 2018
My tour ended up being a private tour, including a guide, driver and lunch. The tour guide was very flexible to what my interests were and how much time I wished to stay at each attraction. I think that receiving a truly private tour may be a bit rare, but as I was in the offseason January, it was great timing.
Review by: stephanie r, January 2018
not a good tour. The girl that was my guide was just like: this is this and this is that. She didnt have real knowledge of the historic places. Also, I made some questions to her and she couldnt answer properly, and at times she was rude. For example I asked if in China its ok to put vinegar or soy sauce to rice and her answer was Im shocked by your question, of course not!.--but come on! Im a tourist! thats why I want to know those details and ask freely and I dont expect to be judged by tourist guide. Also, dduring the day it was pouring rain and there were no umbrellas provided from the company to customers...which was really bad. Overall, it felt more like a taxi driver taking me to places and a companion going with me to those places, adding no additional value to the places I saw. Also the english of this tour guide was terrible, I could understand only 3 out of 10 words she spoke. It sounded like she was speaking chinese with some english in between. I wouldnt recommend this tour :
Review by: Mahrukh U, January 2018
Fabulous trip and super guide and driver. Took time to explain and show each place carefully. Thoroughly enjoyed my trip.
Review by: toddkarberg, January 2018
We didn't enjoy our time on the best of Shanghai. The Jade Buddha Temple was really cool. I feel we could have just taken a taxi there and avoided the fee for the Viator tour. We got to the silk factory It was literally one mill where they give you about a 10-minute explanation on how silk is created then the next hour is a sales pitch. Same thing happened at the pearl factor which is just a store on the bund she showed us how to tell real from fake pearls then tried to sell us. It felt as if the driver/tour guide got a kickback if we bought something. The food was typical American Chinese food we'd get in the states. We didn't even have a choice of what to eat. I would have much rathered have him say we have this much to spend and if we want anything above that amount, we would have to make up the difference. We ended up ditching the tour midway through and walked back to our hotel.
Review by: roy.beveridge, December 2017
Tour guide was great_br/_ Well organized_br/_ Good way of getting oriented to Shanghai
Review by: Stine, December 2017
I really enjoyed this tour. We saw some nice sights, and i got to meet other travellers aswell. We had a good time : The only downside is that the pick up during the morning took 2 hours. The people who were picked up first had to sit that long and go from hotel to hotel. Because of this, the guide really stressed through the sites.
Review by: Kate, December 2017
Great trip! Lots to see and at a good pace.
Review by: John I, December 2017
A good introduction to the varied sights, both ancient and modern, in this unique city. Guide was informative and helpful and willing to accommodate individual interests.
Review by: Matthew H, November 2017
Was disappointed we were taken to both a silk factory and a pearl shop to try and get us to purchase stuff. If I wanted to go shopping, I could find plenty of locations to do that in Shanghai on my own. The tour took us to the Shanghai Museum, but we stood in line for about 45 minutes which was the same amount of time we had inside. The provided lunch was ok, but definitely a hole in the wall type of place. The biggest benefit of this tour was that it took us to the highlights of the city by private van. But could also have seen all of them just as easily by taking the clean, safe, cheep and efficient subway system in Shanghai.
Review by: Robert R, November 2017
The tour was great. Frank was knowledgeable, helpful , a nd fun to be with. Too much time devoted to shops selling souvenirs.
Review by: Alan G, November 2017
Very good tour. Tom the tour guide, was punctual, knowledgeable, organised and personable. Got to all the hotspots and had plenty of time to absorb everything.
Review by: Ante M, October 2017
A good mix of sights, well organised and presented extremely well by tour guide with good stories and explanations
Review by: LOIS B, October 2017
My guide was exceptional as I had him for all my tours in Shanghai and the sights included in this tour should not be missed.
Review by: gohils01, October 2017
Awesome tour with an lovely guide who was knowledgeable and friendly. Highly recommend this tour if you want to see the important parts of the city.
Review by: Leslie Yesenia A, October 2017
Amazing tour with a Frank. He is very knowledgeable and gave us great information on the three tours I took with him.
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