Terrific, well organized, and professional. Only complaint: we had no idea where our hotel in Kyoto was located -- and we managed to select the one farthest from the gathering point, making us last to our hotel and first to be picked up the next morning -- all at the highest price charged Hotel Okura. Also, breakfast was not included at this expensive hotel it would have been an extra 60 for both of us. Had we known more, we would have selected a closer, cheaper hotel with other breakfast options. We had no breakfast as a result.
Review by: Shahan M, March 2018
Our tour in Kyoto was a disaster . It was one tour guide for 80-100 people with no earphones and microphone!! It was like looking at photos with no explanation. What a waste of time. Worst experience.
Review by: Rafael, March 2018
The tour is great and worth the money. One note though, it was a large group tour. The tour guide on our second day was not the best. She was running ahead of the group and when the tail end of the tour group catches up, she had already finished the presentation. Her name is Saico ( like psycho).
Review by: Warren L, March 2018
The Mt Fuji portion of the tour was great! Great tour guide and great itinerary The place selected for the included lunch was outstanding! Best meal we had in Japan. But the Kyoto portion of the tours was unimpressive. The tour guide was in a hurry to the point of having to run to catch up to her. Many folks just gave up and returned to the bus early. Although she had some type of voice enhancing device, it was difficult to hear her. The size of the group was too large! The place selected for the included lunch was a tourist trap. Subpar buffet lunch on the second floor of a local gift shop. The room was too small for the crowd and the staff encouraged patrons not to stand in line and just go and cut in line. It turned into a mob! Terrible food and service.
Review by: Bernd D, January 2018
Great 2 day trip. Action packed. Unfortunately Mt Fuji was clouded over but Lake Ashi and Hakone were great to visit. Kyoto was amazing. Would recommend at least 2 full days in Kyoto.
Review by: ROB.DALEYCPA, October 2017
Fantastic. Even though you fit a lot in with this tour, it is worth it.
Review by: Veronica S, August 2017
Very Good tour
Review by: Amy P, May 2017
We spent more time on a bus or train than viewing the sites. While the Mt. Fuji tour was shortened due to weather which of course is out of the tour guide's control, the activities we did do were shortened. And, we ended up taking the train that was 4 hours instead of 2 hours to Kyoto which got us into to Kyoto at 11:00 pm versus 8:30 pm. If I had know that, I would not have booked the nicer hotel as we didn't get to enjoy it or the location the hotel was in. Also, the tour in Kyoto included 4 temples once you have see about 2 temples, there are other sites that would have been more interesting. In addition, they gave us 2 hours for a terrible cafeteria style lunch in a neighborhood where there was nothing to really see so we waited about 1 hour and 15 minutes of doing nothing until our bus came to take us to another temple. If I had understood this, I would not have selected this tour. Very disappointed.
Review by: Amy P, May 2017
We spent more time on a bus or train than viewing the sites. While the Mt. Fuji tour was shortened due to weather which of course is out of the tour guide's control, the activities we did do were shortened. And, we ended up taking the train that was 4 hours instead of 2 hours to Kyoto which got us into to Kyoto at 11:00 pm versus 8:30 pm. If I had know that, I would not have booked the nicer hotel as we didn't get to enjoy it or the location the hotel was in. Also, the tour in Kyoto included 4 temples once you have see about 2 temples, there are other sites that would have been more interesting. In addition, they gave us 2 hours for a terrible cafeteria style lunch in a neighborhood where there was nothing to really see so we waited about 1 hour and 15 minutes of doing nothing until our bus came to take us to another temple. If I had understood this, I would not have selected this tour. Very disappointed.
Review by: Michael R, April 2017
This was an amazing, well-planned experience. I would highly recommend it.
Review by: aisforastrid, November 2016
Sunrise Tours is absolutely amazing! I had 3 tour guides and they were all very nice, knowledgeable, and polite. They made it a point to provide exceptional customer service. The tour was very comprehensive and engaging. We had great food and plenty of it. The hotel was very comfortable and clean. I loved how they had Sunrise Tour employees at every train station to make sure that I didn't get lost. I highly recommend this tour because it's a great way to explore and fall in love with Japan!
Review by: dianawv79, June 2016
Great trip but. Too many sites for one day - 3 in both morning and afternoon for total of 6. Kyoto needs 3 days to visit and understand past
Review by: Gillian M, May 2016
We could not fault the organisation of this tour nor the efficiently and knowledge of all the tour guides. Even when changing trains at Nagoya from one side of a platform to the other a tour guide was on the platform to assist us. The hotel in Kyoto was superb and we saw everything we wishes to see. We wiill certainly use Viator again in the future. Well done!
Review by: Lawrence S, May 2016
Very well organized tour and nice guides. _br/_ It is a good option to visit Mt Fuji and Kyoto if you don't have time to plan an independent visit.
Review by: Sarah B, November 2015
Great guides, good historical and local area information between stops, clear instructions and all transfers were seamless and excellently organised.
Review by: Delores S, October 2015
We had two different guides. The fist day was really disappointing she was not interesting or engaging. She was difficult to hear and did not use headsets for off the bus tours can't even remember her name. The second day was much better, Take was much more engaged. I have to say that the tour was very organized and everyone was very helpful in getting us where we needed to be every step of the way.
Review by: Aimee S, October 2015
This was a fantastic trip! Very well organised with well trained, knowledgeable guides! I would definitely recommend it. Be advised however, if you've been dreaming of seeing Mt Fuji your whole life avoid going during the summer. It's very unlikely that the mountain will be visible. Go in winter when the air is cooler and there is less cloud. The guides cannot control the weather!
Review by: Ahmed A, September 2015
Simply excellent !_br/_ Outstanding service and customer care. Well organized and very punctual. Despite the rain and mist, It was very enjoyable.
Review by: ROLAND NOLAN E, August 2015
Everything was organized including the bullet train transfers, although we did not have a good view of Mt. Fuji May 28.
Review by: MARITES ENRIQUEZ, August 2015
Everything was organized including the bullet train transfers, although we did not have a good view of Mt. Fuji May 28.
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